JoJamesJewellery Avis 

921
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Gorgeous! I received some Jo James bracelets as a gift and they are beautiful! I have since gone on to purchase several more in different colourways! The items arrived in pretty organza bags which... Voir plus

Noté 5 sur 5 étoiles

I love your beautiful bracelets Thankyou very much 😘 It's amazing how something small can bring so much happiness. I was diagnosed with cancer 18 months ago and at the same time my partner had an aff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Third time ordering! Ordered some bracelets that were out of stock, so was sent ones which were very similar instead and was given an extra one also! Lovely jewellery, have been pleased with everythi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

**Review of My Wonderful Bracelet Delivery** I just received my order of three gorgeous bracelets from a local company, and I couldn't be more thrilled! From start to finish, the whole process... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie

Informations provenant de diverses sources externes

We are a family run business, which was created in the summer of 2014. It started with just myself (Jo) and a handful of beads. I had no plan, no goal and absolutely no idea of where this journey would go. Here I am, 5 years in and now I can dare to call myself an established business and growing rapidly. We have a network of beaders, including many family members and those who I consider being friends. An army of consultants championing the Jo James brand and some of these ladies are entering their 3rd or 4th year and this is a testament to the brand that they too love with a passion. We primarily use glowing beads that catch and reflect the light creating a mesmerising, almost hypnotic glow. We love to sparkle at Jo James and have a range to glitter and glow. We also have a popular range of semi-precious gemstones, which all carry their own spiritual meaning and this is a range that will be increasing vastly in the coming weeks and months. We probably have the largest choice of bracelets, necklaces, anklets, and earrings. you'll certainly be spoilt for choice.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

921 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(921)

39 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Beautiful item

Beautiful item, ordered the silver hoops with Hamsa hands. Order was dispatched the same day. Highly recommend.

10 mai 2023
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Réponse de JoJamesJewellery

Thank you so much and these earrings, are my favourites too!

Noté 1 sur 5 étoiles

Item didn't arrive on time for the…

Item didn't arrive on time for the holiday. I messaged to ask if I ordered would the item arrive on time I was told that they would send the next day 1st class if not can collect. Now I ordered on a Monday sent out Tuesday should be here Wednesday not leaving till Saturday so 2 days extra to arrive but didn't. If I had been advised to collect to be sure I got my item I would of but seen as they were sure it should get to me I opted for posting. I was contacted them to be told I could collect but would have to pay again and once back could return the other item (if arrived ) bk for a refund I didn't think it fair to have to pay twice. I was very disappointed .

8 mai 2023
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Réponse de JoJamesJewellery

Hi Danni, I am sorry you have been left disappointed. I would like to respond to you in a timely manner.
I first responded to your original message you sent me on the evening of may the 8th, which was the bank holiday, when you asked how long delivery is, which I responded with "all being well Wednesday". I certainly kept to my word, posting the very next day (Tuesday) thus providing you with my proof of posting. If for any reason, the post is held up, this is totally out of my control. I did further offer you to go to a local stockist to purchase an anklet, but you declined. Its incredibly unfortunate your anklets did not turn up for your holiday, and its also unfortunate that you picking up from me was not possible during the time I suggested as I had plans. I responded immediately to all your messages sent to me, but I do not think it is unreasonable to ask for you to re-purchase, as offered you a full refund on the first set of anklets on your return from your holiday. I can't go to any major company and ask the same, why should a small business be penalised. Also, you agreed to this at the time of the on-going messages, and didn't tell me you thought this was unfair at the time. Again, I am sorry for the situation and that you have been left disappointed, as I have been too, as the last thing I want is to let any of my customers down. With ref to posting, I have hundreds and hundreds of 5 star reviews regarding fast delivery, I hope you take the time to read some and then you will understand that its a rare situation.

Noté 5 sur 5 étoiles

Stunning, colourful jewellery

Beautiful jewellery and it matches my wedding outfit 😍 Love that she is local to me and that buying locally supports small businesses. 10 out of 10 Jo. Thank you

4 mai 2023
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Réponse de JoJamesJewellery

10 out of 10 review. Thank you Jenny!

Noté 5 sur 5 étoiles

Beautiful bracelets

My parcel arrived safely and I didn't wait to long. The goods we're carefully wrapped up. I was happy with my purchase. They're well made and beautiful colours.

25 avril 2023
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Réponse de JoJamesJewellery

Lovely review. Thank you.

Noté 5 sur 5 étoiles

We ordered some bits for our daughters…

We ordered some bits for our daughters birthday. Received a few days later, great quality for what was paid, and our daughter loves the bracelets. Thank you.

20 avril 2023
Avis spontané
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Réponse de JoJamesJewellery

So glad that everyone was happy. Thank you for your purchase.

Noté 5 sur 5 étoiles

Perfect earrings - great value!

Love my dangly earrings - perfect cerise colour to match my cerise dress and the emerald green ones to
Match my dress of thst colour! Great price!

22 avril 2023
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Réponse de JoJamesJewellery

Ah, I am so pleased that you're happy.

Noté 5 sur 5 étoiles

Easy to use website

Easy to use website. Lots of great products, spoilt for choice. Swift and prompt delivery. Very happy with my purchase, will definitely be ordering again.either for myself or for presents for friends and family

10 avril 2023
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Réponse de JoJamesJewellery

Thank you for your loyal custom Karen!

Noté 5 sur 5 étoiles

Very good

Very good, great design and quality and fast shipping.

10 avril 2023
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Réponse de JoJamesJewellery

Thank you for your purchase and keeping it local!

Noté 5 sur 5 étoiles

Excellent quality as always

Excellent quality as always. Packaged well and delivered promptly. Very reasonable pricing also. Definitely will order again.

5 avril 2023
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Réponse de JoJamesJewellery

Thank you too Danni

Noté 5 sur 5 étoiles

Pretty bracelet

Lovely bracelet.

12 avril 2023
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Réponse de JoJamesJewellery

Hi Jo, Thank you kindly for updating your review, I never expected you to, but it means a lot that you did. Thank you kindly.

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