JOOLS By Jenny Brown Avis 

658
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.

Noté 5 sur 5 étoiles

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely beautiful necklace received, the picture really does not do it justice, it’s even nicer in person! Quick delivery and beautifully presented in a box, with the lovely surprise of free earrin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Joaillier

À propos de JOOLS By Jenny Brown

Écrit par l'entreprise

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Écrit par l'entreprise

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

658 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(658)

89 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Birthday present

Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes.
Speedy service and good communications, highly recommend.

14 septembre 2026
Noté 3 sur 5 étoiles

Too bright for me

The item I ordered was a bracelet which unfortunately when it arrived did not tone with my real gold jewellery. I returned it and was given a refund in a timely manner.

1 septembre 2026
Noté 5 sur 5 étoiles

Good Value.

I have used the company in the past to buy jewellery for my wife . With an anniversary approaching I decided to buy from this company again.
I find the quality of the products to be very good and look as if they should command a higher price tag .
Delivery was made in good time .

24 août 2026
Noté 5 sur 5 étoiles

Fantastic product, Fabulous Service

Fantastic product, fantastic customer service.
Ordered a ring, was a little big, sent a replacement to arrive next day.
Outstanding

19 août 2026
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks Emily , we are delighted you are happy with your new ring

Noté 5 sur 5 étoiles

I am absolutely delighted with my purchase. My bee earrings and pendant are beautiful designed, and of great quality. Very good service, they arrived with in a few days. 💕😃

I am absolutely delighted with my purchase of bee earrings and pendant. They are designed beautifully, and I think they are very good value. Top marks for quality, and design, and they arrived nice and quick to.😃💕

17 août 2026
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks so much for ordering with us

Noté 5 sur 5 étoiles

Beautiful jewellery

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes.
I also received a beautiful pair of sterling silver studs with cubic zerconia stones
Thank you so much. Cannot wait to wear my ring, bracelet and earrings 😍😍😍😍😍😍😍

14 août 2026
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Great to hear Debra , we value you ordering again from us

Noté 5 sur 5 étoiles

I bought a necklace

I bought a necklace, and it was lost by Royal Mail, but Jenny Brown at once send me a new one, and I am very greatfull for her service 🙏 The necklace is very nice and og very fine quality 🤩
Hanne from Denmark

14 août 2026
Avis spontané
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks for reviewing us Hanne, we did indeed receive the original back in the post from Denmark , glad we were able to resolve and thank you for your patience

Noté 5 sur 5 étoiles

Solid

Solid , shutted her up , made her smile , £150 for peace and quit✅️

30 juillet 2026
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks for ordering with us !

Noté 5 sur 5 étoiles

Beautiful

I ordered a necklace with a blue topaz stone to go with a ring I already have. It is a beautiful necklace and I am delighted with how well it matches with my ring. It arrived quickly and I was really impressed with how pretty the packaging was.

24 juillet 2026
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Great news Maria , we value you shopping again with us

Noté 5 sur 5 étoiles

Fantastic products and service

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Also nice personalised thank you . Beautiful wrapping and presentation, feels like a gift even if buying for yourself.

23 juillet 2026
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks so much Karen , hope to see you again

Noté 5 sur 5 étoiles

Absolutely stunning.

Absolutely stunning, the bee is so sparkly in the light and a lovely design with open fret wings. The quality is …as always from Jools perfect, beautifully packaged and super quick delivery.
I highly recommend. Thank you Jenny Brown. Jools.

21 juillet 2026
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thank you Jackie

Noté 5 sur 5 étoiles

Amazing quality and such a good…

Amazing quality and such a good experience, have lasted me so well so far, will keep purchasing. Would highly recommend!

15 juillet 2026
Avis spontané
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Great you noticed the quality Jessica, thats the difference when you compare us to many other products

Noté 5 sur 5 étoiles

great products

great products, will buy again

29 juin 2026
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Excellent to hear

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