JOYA Sleep Avis 66

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

It was so easy to get in touch with the customer service (every person I was in touch with was extremely helpful). I’m also very happy with my purchase!

Noté 5 sur 5 étoiles

Amazing mattress! So thick and comfortable. Conforms to your body so perfectly. Love that there is no springs. Packaged nicely with a handy little bladed tool to open the rolled up mattress. Expanded... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased a super king size Joya mattress from Ezliving interiors in Carlow which is a beautiful brand new store. Vanessa was a great help , the Joya mattress was ideal for me as they deliv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed a mattress quickly and didn't want to pay a fortune! I was delighted to find Joya mattress at Wexford Ezliving Interiors, quick free delivery and easy to carry up the stairs as it came rolled u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas

Écrit par l'entreprise

From design to delivery, JOYA is 100% Irish-owned and proud. Our mattresses are made right here on Irish soil, helping us to support local families and our superior production means you get the very best in advanced sleep technology every night.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

66 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well done Joya!

I had an awful experience with another foam mattress company and ended up sending my mattress back (the mattress wasn't actually too bad, but the management team was awful and tried to pull the wool over my eyes on a number of things). I was looking for another foam mattress and this one is actually so much better, more cooling and more comfortable.

13 septembre 2025
Avis spontané
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Aisling,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Noté 5 sur 5 étoiles

Ordered online

Ordered online. Arrived within 1 week, tracking was good.

30 avril 2025
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Miss,
Thanks for your amazing feedback!

We really so happy you had a great experience with Joya!
I will make sure to pass over your compliments to our team members

Wishing you a great day!
David
Aftercare team | joyasleep.ie

Noté 5 sur 5 étoiles

Bought this mattress for family last…

Bought this mattress for family last minute visiting from England. Comfort and support was top quality and the delivery was very quick.

20 mars 2025
Avis spontané
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Oliver,
Thanks for your amazing feedback!

We really so happy you had a great experience with Joya!
I will make sure to pass over your compliments to our team members

Wishing you a great day!
David
Aftercare team | joyasleep.ie

Noté 5 sur 5 étoiles

I am in love with My Joya mattress

I am in love with My Joya mattress, incredibly comfy sleep

31 mars 2025
Avis spontané
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Jordan,
Thanks for your amazing feedback!

We really so happy you had a great experience with Joya!
I will make sure to pass over your compliments to our team members

Wishing you a great day!
David
Aftercare team | joyasleep.ie

Noté 5 sur 5 étoiles

High quality comfortable mattress

High quality comfortable mattress, fast delivery and reasonable price. Would highly recommend.

22 janvier 2025
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Ian,
Thanks for your amazing feedback!

We really so happy you had a great experience with Joya!
I will make sure to pass over your compliments to our team members

Wishing you a great day!
David
Aftercare team | joyasleep.ie

Noté 1 sur 5 étoiles

Not happy at all

A year on and unfortunately myself, husband and son have terrible back aches after sleeping on this mattress. I don't think it helps that it's completely made of foam I think you need a bit of springs and foam so that mattress can support your body.

1 octobre 2023
Avis spontané
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Jasmina,
Thank you for reaching out

I would love to offer my support and rectify the experience!

If you would contact me at:
care@joyasleep.ie, In the subject, write FOA David, and I'd love to chat with you further.

Wishing you a great day!
David
Aftercare team | joyasleep.ie

Noté 5 sur 5 étoiles

Bought this mattress a year ago

Bought this mattress a year ago. 365 nights of great sleep. Couldn't be happier with my decision. Super quality.

28 septembre 2024
Avis spontané
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Niamh,
Thanks for your amazing feedback!

We really so happy you had a great experience with Joya!
I will make sure to pass over your compliments to our team members

Wishing you a great day!
David
Aftercare team | joyasleep.ie

Noté 5 sur 5 étoiles

Fantastic product, amazing customer service I recently purchased a king size gel…

I recently purchased a king size gel mattress and was so happy with it - (superfast delivery in a few days, so so comfy, great sleep, no aches!) that I bought another for a member of my family...
I made a mistake ordering the correct size (not realising until it was too late) and Joya have been amazing sorting it out for me ♥️
Amazing service and fantastic product, cannot recommend highly enough 👏

25 juillet 2024
Avis spontané
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Nicola,
Thanks for your amazing feedback!

We really so happy you had a great experience with Joya!
I will make sure to pass over your compliments to our team members

Wishing you a great day!
Adrian
Aftercare team | joyasleep.ie

Noté 5 sur 5 étoiles

Had an Emma Mattress for about 3 years

Had an Emma Mattress for about 3 years, never really satisfied with it..

So I saw the Joya online, purchased, delivered in 3 days..

Unpacked, so far 4 brilliant nights sleep. Wake up pain free..

If I could kiss the makers I would.

Brilliant

24 juillet 2024
Avis spontané
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Simon,
Thanks for your amazing feedback!

We really so happy you had a great experience with Joya!

I will make sure to pass over your compliments to our team members

Wishing you a great day!
Adrian
Aftercare team | joyasleep.ie

Noté 5 sur 5 étoiles

Excellent product and fast delivery

Excellent product and fast delivery. Well done Joya! Received in 24 hours and the mattress is extremely comfortable. Highly recommend and great to support an Irish brand.

3 juillet 2024
Avis spontané
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi John,
Thanks for your amazing feedback!

We really so happy you had a great experience with Joya!

I will make sure to pass over your compliments to our team members

Wishing you a great day!
David
Aftercare team | joyasleep.ie

Noté 5 sur 5 étoiles

More than I could have asked for!!

I recently bought a Joya mattress, and it has completely changed how I sleep. Right from the unboxing, I could tell it was made with care and high-quality materials. Setting it up was super easy, and it was ready to use in no time.

The first night I slept on the Joya mattress was amazing. It felt soft and comfortable, but still firm enough to support my back. I often wake up with back pain, but since sleeping on this mattress, I've been waking up feeling great and pain-free.

One of the best things about the Joya mattress is how it keeps me cool at night. My old mattress used to make me hot and sweaty, but this one has cooling features that work really well.

Also, the mattress is great at reducing movement. My partner and I have different sleep schedules, and I can't feel them moving around at night, which means we both sleep better.

I also love that the Joya mattress is made with eco-friendly materials, so I feel good about my purchase being better for the environment. It feels durable and built to last, making it a smart investment.

Overall, the Joya mattress has gone above and beyond my expectations. I'm getting the best sleep I've had in years, and I highly recommend it to anyone looking for a great mattress.

29 avril 2024
Avis spontané
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Ryan,
Thanks for your amazing feedback!

We really so happy you had a great experience with Joya!
I will make sure to pass over your compliments to our team members

Wishing you a great day!
David
Aftercare team | joyasleep.ie

Noté 5 sur 5 étoiles

Amazing Mattress

Amazing Mattress. Quick delivery and the mattress is so comfortable. Really happy with my purchase.

16 novembre 2023
Avis spontané
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Peter,
Thanks for your amazing feedback!

We really so happy you had a great experience with Joya!
I will make sure to pass over your compliments to our team members

Wishing you a great day!
David
Aftercare team | joyasleep.ie

Noté 3 sur 5 étoiles

My back hurts after sleeping on this mattress

The mattress was not very comfortable for me. My back hurts after sleeping on it.

16 octobre 2023
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Mariia,
we are sorry to hear you have not enjoyed the mattress.

We offer a 100-sleep trial for all Joya customers!

You're welcome to reach out to our team at https://joyasleep.ie/returns and they will be more than happy to assist should you do so.

Wishing you a great day!
David
Care team | Joya.ie

Noté 5 sur 5 étoiles

It's a great mattress

I just love the mattress,very fast delivery.

29 septembre 2023
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Aneta,
Thanks for your feedback

We are delighted to hear you are happy with your Joya experience!

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Have a great day
David
Care team | joyasleep.ie

Noté 5 sur 5 étoiles

Like Sleeping on a cloud

Fast delivery, easy to roll out. great support without being too firm. Had to ask how long after removing wrapper before you can lie on it (2 hours) so maybe this can be put in the FAQ. Absolutely love it.

29 septembre 2023
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Fiona,
Thanks for your feedback

We are delighted to hear you are happy with your Joya experience!

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Have a great day
David
Care team | joyasleep.ie

Noté 5 sur 5 étoiles

Love my new mattress!

Love my new mattress!! Delivery was so fast and customer service so efficient! Thank you!

21 août 2023
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Sarah,
Thanks for your feedback

We are delighted to hear you are happy with your Joya experience!
Please don't hesitate to get in touch with us should you have any queries or are in need of support!


Have a great day
David
Care team | joyasleep.ie

Noté 5 sur 5 étoiles

Excellent mattress, very happy!

Excellent mattress. I would wake up with stiffness every morning, from the first night I haven’t experienced any stiffness. Delivery was excellent. Ordered on a Sunday received on Wednesday. Very pleased with my purchase.

25 juin 2023
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Dee,
Thanks for your feedback

We are delighted to hear you are happy with your Joya experience!

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Have a great day
David
Care team | joyasleep.ie

Noté 5 sur 5 étoiles

Amazing mattress

Amazing mattress! So thick and comfortable. Conforms to your body so perfectly. Love that there is no springs. Packaged nicely with a handy little bladed tool to open the rolled up mattress. Expanded to full shape almost immediately. Quick delivery. Unfortunately don't feel any cooling from the cooling technology though. Not an issue nonetheless as it's such a dream to sleep on. Worth every penny. Thanks JOYA!

8 juin 2023
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Lisa,
Thanks for your feedback

We are delighted to hear you are happy with your Joya experience!

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Have a great day
David
Care team | joyasleep.ie

Noté 4 sur 5 étoiles

delivered in 3 days and feels…

delivered in 3 days and feels comfortable.

14 mai 2023
Logo de JOYA Sleep

Réponse : JOYA Sleep

Hi Syamalarao,
Thanks for your feedback

We are delighted to hear you are happy with your Joya experience!

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Have a great day
David
Care team | joyasleep.ie

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus