Jscoachworks Avis 

It took a bit longer than expected due to parts coming in late but the company is very communicative and they collected and returned my car which was fantastic! Thank you

Jscoachworks done a fantastic job on my car, fixing all damages needed to a great standard. They collected and delivered back my vehicle and Lowena and Mia kept me updated at every stage of fixing especially when items were on BO. Very happy with the work they provided. Even got my car back sooner than expected.
Thank you very much.

Whole experience with this service was amazing. Someone hit my car and they sorted everything. My car looks like new. Picked it up and dropped it off to me.
Great responsive communication via emails and phone calls which kept me in the loop. Would highly recommend and will be using them in the future.

Good comms. Finished early. Answered questions.

Thought the repair took a long time, took a week to order the parts/paint and I only heard my car was ready through Enterprise, who were chasing me for return of the hire car! Although when speaking to staff/reception were very helpful.

Great quality, quick service and kept up to date with communications all the way through. Would definitely use again!

Thank you team. You made the whole experience a good one. I loved how I was kept informed of progress by email so I didn't have to worry about my car. It's been returned looking fabulous. Not a dent in sight. And thanks for giving my car a good wash too...

I was kept up to date on a regular basis the progress of my vehicles repair.
The gentlemen who collected my vehicle and delivered the courtesy car were very polite, considerate and most helpful

Js coach’s work is professional and recovered the damaged part very well

Overall I’d say my experience was satisfactory, I have 2 complaints though, one being the telephone manner of the person they sent to collect my vehicle. Although he was actually a nice guy. His telephone manner is terrible. When he first called me to collect my car he got my back up with the way he addressed me. But despite him being a little rough around the edges. He was actually a really cool guy.
My other complaint was the team sorting out the excess fee. Despite the back and forth between me having to contact my insurance and JS coach the relevant information wasn’t being trickled down to the appropriate people and twice I was told I had to pay an excess fee, when I in fact I didn’t. If we ignore those two incidents I’d like to actually thank JS Coach works and the mechanics who fixed my car. You’d never know it had any previous damage. And also a thank you for giving my car a wash etc.

They did a lovely job on my car & kept me informed of all they were doing. When it was returned it was also cleaned.

Very professional and polite staff. Friendly and helpful

Everything worked out to plan. Excellent communication about booking in and while work was being done. Car returned looking great

Very helpful staff and a high quality repair even going beyond what was needed. Got the car back in the best state it has been in years?

Well where do I start with JS coachworks sidcup, from the receptionists to the engineering team to the delivery drivers! The service received was first class.

I had my truck repaired there through an insurance claim and the works carried out were amazing. The truck was involved in another unfortunate accident parked on the road and I requested the truck go back to JS and once again the job they have done is again brilliant I can’t thank you enough. The whole team are very thoughtful even preparing a piece of kit that I need to change myself and making it easy for me to do!

For GDPR purposes I can’t mention names but the employees I have dealt with in these departments have been exemplary

Thank you so much

I found the staff to be very friendly and helpful and they did an amazing job of the repair, the car was like new and immaculate when I received it back, can’t recommend highly enough.

Good communication, good repair. Very helpful in terms of letting me have the car back whilst waiting delivery for a minor part and then fitting it is quick time when it arrived. Proper service which seems to be rare nowadays.

So glad the Third Party insurers sent us to JS! They’ve been brilliant as they were when we were hit before and can’t fault their communication or the work they do. Recommended

A professional and friendly service and the repair seems to be first class. However the estimated time was 7 to 10 working days. It appears the job was quite simple and only took 4 hours. A better time estimate would assist a customer to plan their arrangements.

Excellent service from start to finish brilliant customer service kept me informed of progress with my car every step of the way car was returned looking like new