Jujube's customer service tells you they are a real, live human being but I don't believe it. They won't call you or give you their number to call and speak to a human being. They just keep giving yo... Voir plus
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Indifferent about customer experience. I purchased a bag and then a day later it went on sale. I contacted them about adjusting my order since it hadn't even been shipped yet and they told me they don... Voir plus
This company are utterly useless at customer service. They give bland, uninformative responses and will not answer simple questions such as "When will my goods ship"? When I asked to cancel as I... Voir plus
After buying a changing bag (costing over £100) and using it a handful of times the strap broke, deeming it unusable. So far I've been trying for 3 months to get customer services to either refund or... Voir plus
À propos de l'entreprise
Coordonnées de contact
1,1
Mauvais
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Love these diaper bags
Love these diaper bags! My husband appreciates the organizination as do I! So many different styles of bags for different needs. Customer service is AMAZING, other companies need to take note.. Ju-Ju-Be truly cares and they're quick! Shipping is always quick. Buy all the bags!
22 février 2018
Avis spontané
It was super easy to find the products…
It was super easy to find the products I wanted. In the fabric style I wanted and purchasing was fast and easy. I received my bags in less than a week. One was a gift and she loved the bag and print style.
22 février 2018
Avis spontané
Réponse de Ju-Ju-be
Hi Melody!
Thank you for the love! We hope you enjoy both of your Be Right Back bags! Cute print selection btw!
Have a wonderful day!
Ju-Ju-be Xo!
Love Ju Ju Be!
Love Ju Ju Be!! Great customer service. Excellent products. Will be back!!
21 février 2018
Avis spontané
Perfect service and quick shipping
Perfect service and quick shipping. Sushi cars is even better in person 🖤
21 février 2018
Avis spontané
Fast in shipping.
Fast in shipping.. Thank you.. Although not my placement. Still have to get the items.
21 février 2018
Avis spontané
Very satisfied with the online purchase…
Very satisfied with the online purchase experience, all was swift and user friendly.
21 février 2018
Avis spontané
I absolutely love all of the products…
I absolutely love all of the products I’ve purchased from Jujube. Stellar customer service, very nice quality products, and durable!
21 février 2018
Avis spontané
Same great products
Same great products. The shipping cost is ridiculous for such small items and it’s lame they don’t give out coin purses with most/all orders during a release. I spent $80 and didn’t get one 😕
20 février 2018
Avis spontané
Réponse de Ju-Ju-be
Hi Vennessa!
Thank you for your feedback! We truly apologize for the inconvenience! Please look out for an email from us!
Have a wonderful day!
Ju-Ju-be Xo!
I am always happy with my purchases…
I am always happy with my purchases from JUjube. The bags are so usable, durable, and cuuuute. The customer service is amazing. I've never had a problem with them making things right. One time I bought a bag that had a small cut in it. I didn't notice right away because it waa a hard to get print and I didn't get to look it over well. Two days later while admiring I noticed it. The store I bought it from and the company jujube made it right and I got a replacement bag within days of sending mine off.
20 février 2018
Avis spontané
Organized, cute, functional bags for so many purposes
My order contained the new style mini helix bag which is so adorable! It's the perfect size for carrying your phone, small wallet or be charged, keys, lip balm, coin purse/small set, or a wide variety of items. I love that it can also be worn as a waist/fanny bag. I also got a be set and be quick to organize my larger bags. My order was shipped within a day or two by USPS, and was carefully packaged in a sturdy box. I am a happy customer!
20 février 2018
Avis spontané
Réponse de Ju-Ju-be
Hi Mona!
The Mini Helix is receiving so much love and we are so happy to hear about it! We hope you enjoy your bag for years to come! Thank you for sharing your feedback!
Ju-Ju-be Xo!
Great product direct from Jujube!
I received an awesome placement on my blind order of my Mini Helix for the sushi cars release. Very happy! I do think Jujube’s shipping charges are a bit steep. I can order from boutiques online to get jujube products and have them charge the same price without shipping fees.
20 février 2018
Avis spontané
I never got it
I never got it, contacted by Ju-ju-be and haven't heard back from them
20 février 2018
Avis spontané
Réponse de Ju-Ju-be
Hi Rebecca
We are very sorry that you have not received our reply. We are closed on the weekends, but looks like our team did send a reply back this morning to you regarding your order. We will follow up again.
Ju-Ju-Be Xo
Beautiful product
Beautiful product! Well made and great customer service! Thank you!!
19 février 2018
Avis spontané
The most convenient bag I’ve ever…
The most convenient bag I’ve ever had!!!! Wish I could rate it 10 stars!!
16 février 2018
Avis spontané
Réponse de Ju-Ju-be
Hi There!
Thank you so much for you wonderful feedback!
Ju-Ju-Be Xo
Réponse de Ju-Ju-be
Hi Robert!
Thank you so much for your feedback! We are so happy we were able to help you!
Ju-Ju-Be Xo
Awesome customer service
Awesome customer service! Great warranty on the diaper bag. My BFF looks great, and I take it with me everywhere!
14 février 2018
Avis spontané
Réponse de Ju-Ju-be
Hi Marisela!
Thanks for the love! We truly appreciate it!
Ju-Ju-be Xo!
It was everything I expected and more!
14 février 2018
Avis spontané
Réponse de Ju-Ju-be
Hi Talisa!
Thank you for sharing your feedback with us! We hope you enjoy your Dot Dot Dot B.F.F. bag for years to come!
Have a wonderful day!
Ju-Ju-be Xo!
In Love
I love love my bag that I ordered. I got my order much faster than I thought I would. My one thought was that for as much as I paid for the bag the packaging , how it was shipped, could have been better quality. The bag is very sturdy so I suppose it didn't really need better packaging. Also, maybe the poor packaging is a way to deter stealing. Overall I am very very very happy with my purchase and with Ju-Ju-be
13 février 2018
Avis spontané
Réponse de Ju-Ju-be
Hi Jackie,
Thank you for sharing your concerns with us! We appreciate the feedback and apologize for any inconvenience we may have caused you! We hope you enjoy your bag for years to come!
Have a wonderful day!
Ju-Ju-be Xo!
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