Juice N Power Avis 90

***UPDATE 220724***
Matter now resolved. After receiving no response to my first attempt to contact via online chat after delivery of the wrong items I tried a second time. Eventually (again a very long time) I received a response and was told they would look into it and get back to me. Nobody came back to me and I think the chat eventually timed out, either that or I was cut off. However the following day, to my great surprise, I received a large delivery! I originally ordered 12 btls of juice but in this second delivery I received 20 btls of what I ordered, 10 of the same flavour in a different strength, and another 10 of various random flavours. So 40 btls total! While I cannot say that the slow and / or non-existent responses to chat is good, this resolution is over and above expectations and I cannot complain. Review therefore amended from 2 stars to 4 and I shall order again in the future. Many thanks.
190724 - Customer service very poor. I have placed a handful of orders and at first things went well with my deliveries turning up promptly and the price being competitive. On my last but one order I was offered a free bottle of Nic Salt. This did not arrive so I emailed immediately but received no response at all. I then placed another order more recently and contacted them via live chat about the missing bottle. I was advised this would be added to my current order. I asked for an email confirmation but despite leaving the window open for a VERY long time this was ignored. The order arrived this morning and is completely wrong without a single bottle of what I ordered and is also missing the promised free bottle. Currently waiting for a response on live chat again but like last time it is not very live at all - you have to leave the window open for as much as a hour before anybody responds. So just sitting here waiting now. Looks like I may have to go back to ordering elsewhere as I don't want to have to manage these sorts of problems just to save a few pence. I feel that a business that treats customers this way cannot be trusted on the whole and I have now wasted a lot of money without receiving what I ordered. Would be different if the customer service was reasonable but 🤷‍♀️. I can only hope I don't end up having to action a chargeback 🤞

found out on day of supposed delivery that the items weren't in stock - was offered some replacements but not to a good enough standard

Quick delivery, package came well wrapped and brand new. Not tested device yet. The downside is customer service never got back to me regarding the query about the discount code for new customers that gives 20% off and free delivery. Don't expect the free delivery as it's not an option. But still not a bad price compared to other competitors.

Great service and well worth the price, certainly buying again in near future

It was easy to order and delivery was excellent

Amazing customer service from Rash who was very helpful and gave me good advice on flavours and vape devices!!

Great service easy website quick delivery

great service, i like the choice of delivery options. and my package turned up fast Thank you

Easy to navigate website. Always stock. Great prices. Prompt delivery.

Excellent company. Good choice of stock. Very quick delivery. Even a couple of extras included !! I would highly recommend and will definitely use again

I found the liquid I use even though all the retailers said it was discontinued. Website easy to use and delivery was very quick!
Will deffo keep coming back as long as my vape liquid is available

I recently tried out the Juice and Power disposable vape, and let me tell you, it was awesome! The flavor I chose was super yummy, with lots of different ones to pick from. I really liked the fruity flavor the best—so refreshing and exactly as it's supposed to be. The vape device worked really well too, producing good vapor and being easy to use. The battery lasted a long time, which was great because I could use it all day without any problems. The vape felt strong and didn't leak or bother me at all.

I've ordered from Juincenpower a couple of times after trying their product from a friend. I've used the disposables a few times now. Great flavour. They recently messed up my order and sent the wrong products, 4 of the vape liquid bottles instead of the disposables. I will admit the communication wasn't great after I contacted them, I got no response. But a few days later they sent me my actual order with an added disposable to make up for the mistake and didn't ask for the other bottles in return. Can't fault them at all there. Communication could be better, but over all the products are great, and I've had nothing but a good experience.

Ordered 4 bottles of juice and one bottle had a hole in the bottom, leaked out the entire content.
Emailed and received a personal phone call from Juice n Power. They were very apologetic and offered to replace the damaged bottle for me without any cost to myself.
Excellent customer service experience and I can't fault them. They appreciate customers regardless of how much money customers spend.
The best flavoured E juice on the market.
Will most definitely recommend Juice n Power for flavour and customer service.

Amazing delivery. I ordered yesterday at 4 pm and got my delivery for 10am next day. Will be ordering more often. Love the flavours as always

Order not received and after emailing 10 times with no reply I called to find out they weren’t going to bother sending my order. Terrible customer service no communication at all

Quick delivery and a free pack of small juices to try .

Fast delivery time and awesome juices
I have been vaping these guys for almost a year and never get bored of them. Cant wait for them to release something new out.

Clear website, great products and quick delivery!

Every order I make comes with either the wrong items or items missing which is a real shame because I can’t fault delivery or ease of ordering.
I have just received my recent order and two of the flavours are wrong. I only like rainbow sweets and strawberry lemonade but there were two vimtonics in there