Julian Joseph Avis 

143
•
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered a chair in may, was meant to take up to 10 days to arrive. It didn’t arrive so i emailed, no response. I phoned and the number seemed defunct. Ended up doing a chargeback on my card as... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible service. No communication about delayed delivery . Product now damaged due to being left outside in the rain with no customer contact. Worst on line purchase and delivery service ever.

Noté 1 sur 5 étoiles

Ordered a chair and then there was no contact at all. Emailed to enquire about whereabouts of order which received one short reply and then ghosted. Had to do a chargeback from Bank

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had never heard of Julian Joseph before finding the company as a result of using Google Shopping. I was looking to buy a blush pink foot stall from Danetti but Google shopping showed what looked... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Informations provenant de diverses sources externes

We’re an online interiors boutique and we adore statement furniture. We translate our love for interiors into the unique pieces we design and create. As well as producing jaw-on-the-floor items, we have also curated a range to embellish our own designs. Our collection is brimming with inspiring items that stand out in avant-garde interiors, as well as accentuating calmer spaces. We aim to fill your home with furniture that is bold by design but practical in use.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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1,8

Tous les avis

(143)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Beware

Ordered a chair and then there was no contact at all. Emailed to enquire about whereabouts of order which received one short reply and then ghosted. Had to do a chargeback from Bank

29 août 2025
Logo de Julian Joseph

Réponse de Julian Joseph

Hi there, sorry to hear about your order, we unfortunately had an issue which meant we were not trading for a period of time. We have now fixed these problem and are shipping orders - if still interested please reach out and we can issue a discount code as way of an apology.

Noté 1 sur 5 étoiles

Terrible service

Terrible service. No communication about delayed delivery .
Product now damaged due to being left outside in the rain with no customer contact. Worst on line purchase and delivery service ever.

29 août 2025
Noté 1 sur 5 étoiles

goods never arrived

Ordered a chair in may, was meant to take up to 10 days to arrive.
It didn’t arrive so i emailed, no response. I phoned and the number seemed defunct.

Ended up doing a chargeback on my card as i never heard anything from them until i got an email asking to leave a review 🫣

Shame as they seem to have some nice bits but obviously zero customer service.

29 août 2025
Logo de Julian Joseph

Réponse de Julian Joseph

Hi there, sorry to hear about your order, we unfortunately had an issue which meant we were not trading for a period of time. We have now fixed these problem and are shipping orders - if still interested please reach out and we can issue a discount code as way of an apology.

Noté 1 sur 5 étoiles

I think this business has closed

I think this business has closed. I never received my goods and had to claim a refund via my credit card after months of failed attempts to contact them

29 août 2025
Logo de Julian Joseph

Réponse de Julian Joseph

Our sincere apologies for the issues you had with your order which was missed due to system issue. Pleased to advise we are now back up and running and processing orders as normal. If you are still interested in our chairs please email customer.service@julian-joseph for a discount code as way of an apology.

Noté 1 sur 5 étoiles

Do not use!!!!

Order placed and never received item. Contacted the company numerous times and the contact number doesn’t work. Emailed with no response. Do not purchase from this company

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I had never heard of Julian Joseph…

I had never heard of Julian Joseph before finding the company as a result of using Google Shopping. I was looking to buy a blush pink foot stall from Danetti but Google shopping showed what looked to be the exact same foot stall but for half the price!

I placed my order on Sunday evening and the products were delivered on Tuesday morning.

The items are of great quality and I am glad I purchased from Julian Joseph, I wouldn’t hesitate to order again.

28 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great chair (Green velvet)

On time delivery , chair looks better than advertised. Contemporary design looks good in situ, plus the price and quality was good.

24 novembre 2022
Noté 5 sur 5 étoiles

I love my new chair

I love my new chair. I hope the matching footstool becomes available soon so that I can complete the look.

The chair is gorgeous. Slightly darker than it appears on the website. The material is holding up well to my 4 month old kitten who likes to pretend that she has to climb the chair rather than jump onto it.

20 août 2022
Noté 2 sur 5 étoiles

The product is great and beautiful but…

The product is great and beautiful but , however I was quite disappointed in the way the order was handled. J.J. had some issues with changing couriers and other personal matters, however is was the lack of communication as to what was happening that really let this order down. It was impossible to even leave a message in their answer machine. It was always full. Responses by email took long time. The customer service is poor and wish they improve soon because they do sell nice items.

7 avril 2022

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