Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely LOVE my bag charms! Arrived in less than a week, color is so vibrant- Charms are large and great quality … Already got compliments and it’s day one! 😍 Will be ordering more!! The lipgloss... Voir plus

Noté 5 sur 5 étoiles

I couldn’t not thank Juno and Pip enough for all their help with my order! I had a small hiccup with my first order, but when contacted, they were nothing but professional and kind which I am really a... Voir plus

Noté 4 sur 5 étoiles

I love that you can personalize the charms! They turned out super cute! However they sent a your order shipped email but no tracking information.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Juno & Pip does it again! Another amazing order from Juno & Pip - I’m losing track of how many charms I’ve bought for myself/kids/dog and as gifts now (I think it’s 8 so far?) and it certainly won... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Amazing Customer Service

I couldn’t not thank Juno and Pip enough for all their help with my order! I had a small hiccup with my first order, but when contacted, they were nothing but professional and kind which I am really appreciative of! I have now got a lovely charm for my bag and can’t wait to show it off!! 🤍

7 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely LOVE my bag charms

Absolutely LOVE my bag charms! Arrived in less than a week, color is so vibrant- Charms are large and great quality … Already got compliments and it’s day one! 😍 Will be ordering more!! The lipgloss holder is a huge bonus! Rhode accessories are my favorite 🫶❤️❤️❤️

5 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

I love that you can personalize the…

I love that you can personalize the charms! They turned out super cute! However they sent a your order shipped email but no tracking information.

5 mai 2026
Avis spontané
Logo de JUNO&PIP

Réponse de JUNO&PIP

Thank you for the positive review. We are still a very small business and are in the process of upgrading our systems so that we can include tracking information within emails. We apologise if this dampened your experience with us.

Noté 5 sur 5 étoiles

Lush quality & so original

Love these bespoke keyring/charms - it is such a lovely personal touch and beautiful quality too. I’ve got my oldest one for her birthday and I know she’ll love it! Sure we’ll be back again & again!

22 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Broken item recieived no replacement offered

I ordered my charm and really loved it, but noticed my clip was broke and it just kept falling off my bag, i emailed twice asking for a clip replacement but still havent heard back its been over two weeks.

6 avril 2026
Avis spontané
Logo de JUNO&PIP

Réponse de JUNO&PIP

Hi Lucy,

Thank you for your review, and I’m very sorry to hear about your experience.

This certainly isn’t the level of service we aim to provide. We pride ourselves on responding to all enquiries within 24 hours, so I’m concerned to hear that you haven’t received a reply. We have checked our records and have been unable to locate your previous emails regarding the broken clip.

Please could you email us again at hello@junoandpip.com, or alternatively send us a direct message on Instagram (@junoandpip), so we can resolve this for you as quickly as possible? We will, of course, arrange a replacement clip for you.

Thank you for bringing this to our attention, and we look forward to resolving this for you promptly.

Kind regards,
JUNO&PIP

Noté 5 sur 5 étoiles

Incredible!

Incredible!! ✨✨ I have purchased 2 charms from here so far and absolutely love them both! Customer service is amazing and super helpful 🫶🏻

19 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Lovely customer service

Had such a great experience ordering from Juno and Pip. Their customer service is brilliant and very responsive, which I really appreciated. Lydia was so kind and lovely to deal with. Would highly recommend!

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Stunning !!

Stunning !!! Absolutely love it! It was shipped in 3 working days which is insane for a customised item!! Was delivered the day after! So happy!

1 avril 2026
Noté 5 sur 5 étoiles

Juno & Pip does it again ✨

Juno & Pip does it again!

Another amazing order from Juno & Pip - I’m losing track of how many charms I’ve bought for myself/kids/dog and as gifts now (I think it’s 8 so far?) and it certainly won’t be my last order. Customer service is always amazing - Lydia is so on it, and the quality is impeccable. They’re the best gift - personal, unique and perfect for anyone!

30 mars 2026
Noté 5 sur 5 étoiles

Superb!

Absolutely fantastic little company! I have ordered 3 charms so far and each one has been made with such care and attention to detail, matching what I had in my head exactly, they are truly fantastic. Will definitely be ordering more, thank you ❤️

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

If I could give 5 million stars, I would!

I absolutely love my product from JUNO & PIP! The colors were vibrant and matched the vision board and vibe I was going for perfectly!
You can tell they truly care about the details and bringing your ideas to life - the final product was high quality and so special.
And I can’t rave enough about the customer service. So patient and kind - such a phenomenal experience overall.
If I could give 5 million stars, I would! ⭐

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

We LOVE Juno&Pip

We LOVE Juno&Pip, the most gorgeous colour choices, so many options. The perfect gift for yourself or a loved one. Great communication and super speedy from enquiring to receiving my charm.

3 mars 2026
Avis spontané

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