This is by far the best Insurance company I ha e even used. Their customer service staff are always friendly and knowledgeable. This is also one of the best in regards to prices.
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Not happy at all. So far they have took my money but haven’t provided me with my policy information, I gave them two different emails and all they say is it has been sent on there end. The customer... Voir plus
L'entreprise a répondu
My only complaint is that I can’t tell for sure on my documents if I have full coverage or not, that’s why I saved it for later instead of continuing with my purchase. Other then that everything is gr... Voir plus
L'entreprise a répondu
Lowest price I found and I'd been looking for a while. Easy to use website, no annoying extra texts or emails, great app features, all around very straightforward and not complicated.
À propos de l'entreprise
- Assurance auto
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance habitation
- Compagnie d'assurance moto
- Agence d'assurance pour locataires
Écrit par l'entreprise
Jupiter Auto Insurance, and our experienced personnel, has specialized in automotive insurance for over 40 years! With affordable rates and flexible payment options, Jupiter has coverage plans available for all types of drivers, regardless of financial or driving history. Our immediate and hassle-free quotes are available in two minutes or less, and proof of insurance is available immediately!
Coordonnées de contact
3310 West End Avenue, 37203, Nashville, Etats-Unis
- 855-444-4341
- customerservice@jupiterauto.com
- jupiterauto.com
Getting a quote was very quick and easy…
Getting a quote was very quick and easy compared to other places. They had a good price and a low down payment so I went with them. Plus I can do it all on my phone and pay on my phone without having to talk to anybody which I like.
30 avril 2021
Don’t regret my purchase
Not happy at all. So far they have took my money but haven’t provided me with my policy information, I gave them two different emails and all they say is it has been sent on there end.
The customer service guy was a great hello this morning and sent the information from his personal email and I finally received it! Still not happy with the company but I’m happy with the price and Terry going out of his was made my day much better!
29 avril 2021
Avis spontané
Réponse de Jupiter Auto Insurance
Thanks for your updated review and we apologize for the inconvenience. Glad to hear Terry was able to assist. Thankfully, our email servers are fixed and delivering as they should - Have a great day!
It was very easy and quick
28 avril 2021
Réponse de Jupiter Auto Insurance
Thank you for posting a review - we appreciate your kind words!
JUPITER AUTO IS #1
Jupiter Auto is one of the best and they worked with me until we came to a resolution .
5 avril 2021
Réponse de Jupiter Auto Insurance
Thanks for updating your Post and Rating! Glad this was resolved.
We don't like to see such a low rating! Thank you for your post and we are sorry you had some difficulties. Upon review it seems the reason you did not receive your policy documents was that your policy was not activated immediately due to declination of your credit card payment. In order to initiate coverage (and provide documents) the initial policy payment must be received prior to policy issuance. We believe your policy has been activated now by successful credit card processing and our customer service team has reached out to make sure all is good - please contact us at 855-444-4341 should you need further assistance and thank you!
To expensive.
8 mars 2021
Réponse de Jupiter Auto Insurance
We understand, insurance can be expensive and we hope you found a Company with better rates for you. Thanks for your feedback. It's very unusual for us to receive such a low rating! All we can say is we can't win them all. Insurance rating is complex and many factors come into play, sorry we were not the most competitive for you, but we hope you found our service and automation acceptable. Thanks!
Good company
27 janvier 2021
Great Quote
They Quoted me the cheapest rate I have found thus far. I'm Going with them The 1st. of Feb. When my old policy expires.
4 janvier 2021
Was quick & easy & priced right
Was quick & easy & priced right. Better than previous co... Thankyou
2 décembre 2020
Great prices and customer service was…
Great prices and customer service was very nice and helpful
27 novembre 2020
Hands down the best in the business.
Hands down the best in the business.
Old school , putting customers first. Love my Jupiter.
25 novembre 2020
Very user friendly but a little bit…
Very user friendly but a little bit pricey with additional fee for paying with a credit card.
Good customer service.
10 novembre 2020
Customer service was very friendly and…
Customer service was very friendly and efficient. When I call the had a problem within 3 minutes it was cleared up I was relieved Tank you to the customer service agent who helped me she was very friendly and kind and I am glad I chose this insurance Company
7 novembre 2020
Poor claims process
Poor claims process. Worst I've ever received. Literally. It's the sole reason I'm leaving. Equity was cheaper and was actually helpful in the event of a claim.
5 novembre 2020
Réponse de Jupiter Auto Insurance
We don't like to see unhappy customers and we do investigate each post. Upon investigation it is noted that as you were trying to report a new loss, there was a 2-3 day delay in acknowledging your first loss report. We further noted that no first party coverage was involved and, other than the courtesy of acknowledgement, no benefits or inconvenience should have been involved. Thank you for bringing this to our attention and the proper claims management parties have been advised of your post.
I didnt receive a notice for the ending…
I didnt receive a notice for the ending of my policy, I wasnt aware which date because I paid the full 6 month balance.
18 octobre 2020
Réponse de Jupiter Auto Insurance
Thank you for your post. Our underwriting department researched your comments and found that as you were set-up for document e-delivery, your renewal billing notice was emailed to you on July 10 in advance of your policy renewal date of July 31. A payment was not received by that date so your policy lapsed on July 31. Hopefully you have secured coverage in the interim. If not, or if we may be of service again, please contact our customer service department at 855-444-4341. Thanks
NIchele Arnold was awesome
My agent Nichele Arnold , was kind and professional. She gave me good options and found the best deal for me and saved me money! I’m so happy with the results of my conversation with her!
9 octobre 2020
Réponse de Jupiter Auto Insurance
We understand, insurance can be expensive and we hope you found a Company with better rates for you. Thanks for your feedback. It's very unusual for us to receive such a low rating! All we can say is we can't win them all. Insurance rating is complex and many factors come into play, sorry we were not the most competitive for you, but we hope you found our service and automation acceptable. Thanks!
u did ok but havent told me how much i…
u did ok but havent told me how much i owe u
5 octobre 2020
Avis spontané
Réponse de Jupiter Auto Insurance
Thanks for your post and I believe our Underwriting Department reached out to you to communicate the status of your account and any amounts due for your coverage. If we can be of additional service please give us a call at 855-444-4341.
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