justgolfstuff.ca Avis 

188
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I wanted to exchange something sent it back have been waiting over 2 weeks they have simply stopped replying to my emails at this point no follow up or anything. This is ridiculous

Noté 5 sur 5 étoiles

I have ordered dozens of times over the course of the last 6-7 years and have always been absolutely satisfied with the product, the price, and the service. On 2 occasions I needed to return / exchang... Voir plus

Noté 5 sur 5 étoiles

I've ordered over $2,000 item without considering financial situation and asked refund as soon as delivery got in. It took long time to get refund but I really appreciate it and apologize for my mist... Voir plus

Noté 5 sur 5 étoiles

I have bought items from JGS over the past couple of years and have enjoyed receiving what I purchased soon after the purchase was made. I found the quality of the merchandise to meet the high stand... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

188 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,8

Tous les avis

(188)

51 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I bought two addias quarter zip cotton…

I bought two addias quarter zip cotton sweaters and love them. They are lightweight and perfect for working from home or on the course. Ive washed them a few times and they still look great. Great price and fast delivery .

15 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great price , good customer service !

I purchased a golf bag on Dec 26th 2023, great Boxing Day price, ordered wrong color, sent email to ask if color could be changed as the bag was already in the queue for shipping but Maurice who was on vacation took the time and emailed me back yesterday to tell me he had changed the color of bag and I receive it this morning Dec 29 , now that’s great service! I have also purchased other items this summer and all items were at a great price compared to other outlets and delivered on time! Thanks

Bob Montreal

29 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Horrible customer service.

I placed an order almost three weeks ago for a putter which was to be a Christmas present. After still not receiving it two weeks later I requested an investigation. First it was reported lost, then it was reported as undeliverable and was being returned to sender,then a few days later miraculously it was supposed to be delivered to me,of course it never arrived. I’ve been going back and forth by email and three days ago I wrote that I was sick of being jerked around and repeatedly being told they were looking into it and that I wanted a refund. I wish I knew they had no contact phone number in case of a problem before I placed my order. Horrible customer service.

27 novembre 2023
Avis spontané
Noté 3 sur 5 étoiles

Well you can tell by the other reviews…

Well you can tell by the other reviews this company is hit or miss, should be their tag line. First, customer service emails are generally answered within 24 hours but the person is just telling you what they hope will happen. Orders are filled very slowly, shipping is by horse and cart. If you don't mind waiting a few weeks go for it but if you have a golf trip planned within a couple weeks just don't do it. If your back east your chances of delivery in 2 weeks probably goes up 75% though. All items I've ordered matched expectations. Did not have issues of quality like some of the others.

1 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Just bought a Callaway 3 wood fairway

Just bought a Callaway 3 wood fairway, they had it as demo club, the head of the club is such in bad shape that looks that the club was a rental club which is totally different than a demo, very disappointed, I always bought stuff from just golf stuff. They really have to review what they call demo clubs.

29 novembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Disappointed 100%

First it took over a week to receive. When I did receive a "demo" Calloway I wad totally disappointed with shape it came. I have a ten year old driver that looks 100 times better. Looks like this came from a garage sale. Last time I attempt to buy from here again. The kicker is...I'm losing $ now as they rip you off to return it!!

30 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Recieved all items separately

I recieved two of three items and was worried after reading all the negative reviews. The next day I text the company to say that one of the hats was missing and not in the box even though I was charged for three. Before I received a reply from Rachel at Customer service, the third item arrive at my door. Thanks for the 2 hats and sweater over.. All are exactly what I ordered. Will order from them again!! PB

27 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Bought a Northern Spirit golf bag and a…

Bought a Northern Spirit golf bag and a tear developed along a seam in about 6 months from purchase. Reached out to JustGolfStuff in Aug. with pictures. They wrote that a manager would follow up. Nearly 2 months have past and I have reached out about 6 times and I haven't heard anything. If you look to see who manufactures the bag, it all points back to JGS so I can't follow up with them either.
Won't be dealing with them again

27 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Ordered a shirt and two weeks…

Ordered a shirt and almost two weeks and still don’t have it. Contacted three time for a refund and now they want me to pay for the shipping back. If you’re not in a hurry for your order this site is for you. I'm thinking this site is just a middle man.

24 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service. I was concerned after my order was 'delivered' but I never received my order. It took over 3 weeks and multiple follow ups on my end before getting a response back. Seems as though my order was stolen from my front porch (on me), but they basically told me to kick rocks and I'm out of luck. Should have done my research before purchasing. Must avoid.

8 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Very Poor Customer Service

We purchased hundreds of dollars of product on August 17th as prizes for a charity golf tournament to be held September 8th. When nothing was received, we finally were able to talk to someone and were advised that they thought the order was 'fraudulent' and they would not ship unless we provided photo ID. Keep in mind, this was well after they had successfully charged the credit card. It did not make sense to send photo ID as they have no idea what we look like. We finally contacted them again this morning and they now advise they have cancelled the order and will be refunding the payment. We'll just have to wait and see if they will follow through. Incredibly poor customer service and it is extremely difficult to contact them after placing an order.

4 septembre 2023
Avis spontané

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