I am officially releasing this public…
I am officially releasing this public exposure with immense physical pain and zero remaining options. I am exposing the cruel, unethical and predatory actions of JUSTMARKETS and their introducing broker, IB WAZ.
Justmarkets abd IB Waz are actively washing their hands clean to siphone, lock, and withhold my hard-earned capital while leaving me financially devastated during severe medical crisis. I have been a loyal client with Justmarkets for over 5 YEARS. Today, I am exposing the raw facts, transactions, and contractual self-incrimination dragged on for months with their own resolution. Justmarkets washed their hands clean, kept my money, blamed me 100% & insisted everything is fine.
• ITEMIZED BREAKDOWN OF JUSTMARKETS & IB WAZ'S VIOLATIONS
Trapped Capital: 1801.69 USD (~RM7,200) | Issue Date: May 18, 2026 |
1. AUTHORIZED BASELINE & INCIDENT (MAY 18, 2026):
Prior to the breakdown, my account established a clear manual behavioural baseline. I deposited $150, executed standard trades, and successfully withdrew a profit of -$155, building my equity to $88+-.
2. SERVER OVERLOAD & UI MASKING FREEZE:
Suddenly, a severe server-side error injected unauthorized “ghost entries” into my account, forcing a negative floating status. When I attemp To support the margin, Justmarkets’ server suffered a total UI Masking Freeze-the MT5 terminal locked up at a static $88+-, suppresing hardware functionalities and preventing execution.
3. SILENT GATEWAY QUEUE LOOP & EXTRACTION:
Due to backend gridlock, JustMarkets failed to send email receipts. While the terminal appeared frozen, their overloaded backend gateway entered an automated processing queue loop, silently and repeatedly extracting a total of USD 1,720 directly from my Maybank account and did multiple ghost entries behind it. And also erased all the initial capital in the morning (81.69 USD).
4. EMPTY PROMISES & DELIBERATE STONEWALLING BY SUPPORT:
To make matters worse, JustMarkets Support explicitly indicated that a refund would be issued to resolve this error. However, instead of processing it, they gave continuous evasive excuses, dragged the issue out for months, and have now completely gone silent- leaving the promised refund unpaid and ignoring all further communications.
5. CONTRACTUAL LEGAL TRAP (SELF-INCRIMINATION BY JUSTMARKETS):
In denying compensation, JustMarkets cited Clause 4.1.7 ("In exceptional circumstances, where the server is overloaded, the order execution time may take longer") and Clause 9.10 ("practices commonly used in the market").
BY EXPLICITLY QUOTING CLAUSE 4.1.7, JUSTMARKETS HAS FORMALLY ADMITTED THAT THEIR SERVER SUFFERED AN OPERATIONAL OVERLOAD. This exonerates my personal device 100% and legally binds JustMarkets to absolute institutional liability. Furthermore, under Clause 9.10, international market practice mandates FULL FINANCIAL RESTITUTION when a broker's server failure strips a client of capital. Denying compensation is a direct, fraudulent breach of their own Client Agreement.
6. IB WAZ'S NEGLIGENCE & COMPLICITY:
Instead of escalating this critical technical error directly to Account Managers (AM) or Treasury Executives, IB Waz has chosen to ignore my message, my desperate pleas, and continue profiting off trading commissions while leaving a client under his network stranded.
• THE HUMAN IMPACT, MEDICAL CRISIS & FINANCIAL HARDSHIP:
To everyone reading this: I am currently suffering from a disc scoliosis and unable to work. The trapped USD 1,801.69 (RM 7,200) was my absolute last life savings meant for medication, and basic survival.
AS OF TODAY, MY MAYBANK ACCOUNT BALANCE STANDS AT EXACTLY RM 34.39. I have been pushed to the absolute wall. I have no money left for basic sustenance or medication because JustMarkets and IB Waz chose to lock my capital.
SOLEMN DECLARATION OF CAPITAL:
I SOLEMNLY DECLARE THAT I WILL NEVER HALAL OR FORGIVE EVEN A SINGLE CENT OF MY CAPITAL STOLEN AND HELD BY JUSTMARKETS, WHOEVER SILENTLY PROFITS FROM COMMISSIONS OFF AN OPPRESSED, SICK CLIENT. I WILL DEMAND EVERY SINGLE CENT BACK IN THE HEREAFTER.
• IMMEDIATE DEMANDS & REGULATORY ESCALATION:
1. Immediate release and refund of RM 7,200 ($1,801.69 USD) into my Maybank account.
2. Official regulatory complaints remain active and escalated with FSA Seychelles.
To my fellow traders in Malaysia and globally: BE WARNED. If JustMarkets and IB Waz can weaponize legal clauses against a 5-year loyal client suffering from a physical disability, your capital is NOT safe.
PLEASE SHARE THIS POST ACROSS ALL TRADING GROUPS, FORUMS, AND MEDIA PLATFORMS UNTIL JUSTICE IS SERVED AND MY CAPITAL IS REFUNDED!