Ich habe dort bereits mehrfach bestellt. Der Shop ist ein reiner Onlineshop in der Tschechischen Republik. Der Bestellvorgang ist unkompliziert, jedoch muss im Bezahlvorgang die Mehrwertsteuer hinzu... Voir plus
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Lisez les avis des autres
War auf der Suche nach einer preiswerten alternative zu meinem englischen Shop, da dort mein Artikel auf einmal nicht mehr lagernd war...so bin ich auf Justvape.nu gekommen. Artikel gefunden, Prei... Voir plus
War mal ein guter shop, habe aufgrund eines fehlers meiner Bank den Betrag doppelt überwiesen, da ich dachte die Kreditkarte wurde abgelehnt, jetzt meint der shop es wäre „unmöglich“ das ich doppelt b... Voir plus
L'entreprise a répondu
Bästa vape sida har stort utbud av ejuice o tillbehör o enheter snabb leverans vid beställning av ejiuce o poddar m.m. vid beställning av enhet tar det några dagar extra att få produkterna men värt vä... Voir plus
4,3
Excellent
203 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Tutto perfetto ottimo prodotto e…
Tutto perfetto ottimo prodotto e spedizione rapidissima
28 janvier 2026
Avis spontané
Dishonest, I will report this to the Słowak Trade Inspection
I placed an order on this website and received an electronic cigarette clearly labeled “Free sample – not for sale,” a product that should never have been distributed.
When I reported this issue to customer service, they lied by claiming they never provide samples and tried to intimidate me by mentioning their “legal department,” even though this concerns a product illegal to sell and non-compliant with EU regulations.
They also wrongly invoked the 14-day period to refuse to correct the issue, which is legally irrelevant in this case. Their behavior is illegal and highly disappointing, showing a total lack of professionalism and respect for customers.
I absolutely do not recommend this store and will report their practices to the relevant consumer protection authorities.
15 décembre 2025
Avis spontané
Réponse de Justvape
Hi again,
As mentioned, we don’t serve samples, since we don’t get them, you also failed to respond before the 14 days Eu law for return or complaints for products received, you wrote the email to us after 31 days of delivery which is way to late. Since the time of 14 days have expired and since we don’t have samples and don’t get them, we simply won’t be able to assist you further. Case is forwarded to our legal department and they will be in charge from now on in this case if further questions or development Is needed.
Low prices on Vape products ..
Low prices on Vape products ... prob the best from all EUROPE!!!
about You calling me a Liar ... as a Data Security Officer ... i deal with the facts ... not words ... this WORLD in we live reports to FACTS ... as my job is .. i cant relay .. on your perceptions .... :) as the claim period is 90 days ... a lot of time passed ... and i Know where i live .. yet .. there is not a street in BACAU with that number :) so they do it AUTO :) Keep Calm .. i could have rejected the delivery ... :) so dont be so Frustrated !
10 juillet 2025
Réponse de Justvape
Hi Again.
First of all the package were not delivered because YOU! forgot to write street number on your order details and for this reason the parcel got shipped without it and is now returning to us due to missing street number, we even informed you we would reship it free of charge to you, even though YOU made the mistake not us!. We simply cant be accountable for your mistakes and a then making an review directly luying about the problem caused by YOU of your incompetance and blaming us its simply not okay. I have been writing with you several times and i told you the package will be reshipped when returned by Packeta!
Answer for update
10. 07. 202504:55 The parcel has arrived at the depot. Zavar, Prílohy 699/87 09. 07. 2025 is not in at our warehouse, this is at shippers "Packeta" Warehouse and they havent given it to us yet!.
Google the adress and it will confirm the adress is not ours....
That said all these problems would never had happened if you just knew your own adress and entered it correctly.
We have forwarded all the proff to revolut so they can see what is the truth behind these lies from you.
Answer for new update, sure and you could easy see the facts if you used google to check the adress you pasted your self, also i told you several times we would reship it, but you then said that we would just take the money and not reship it, which is also a lie, and we will not be model to the way you acted, its totaly against everything we stand for. You could reject the reshipped parcel, sure, but the issue is you entered wrong adress and we couldent ship a new parcel before the original parcel were returned, its that simple. The fault is totaly on your self and not on us.
Justvape.nu
Very dissapointed
Very dissapointed. I ordered from Justvape on 9th June 2025, got mail that my order was sent on 16th and it still has not been delivered and cannot be tracked on DPD. I wrote to customer service 3 times and no reply from them.
Proof:
JUSTVAPE.NU
Thank you for your order
Hi Klavdija,
Just to let you know — we've received your order #709446, and it is now being processed:
[Order #709446] (09/06/2025)
25 juin 2025
Avis spontané
Réponse de Justvape
Hi there,
We dont find any orders or emails from you with your email adress or name in our system. I think you ordered from justvape.eu and not Justvape.nu , we dont own Justvape.eu its another company in Cyprus.
Best European online vape supplies shop
For European delivery this is the best online vape store there is, bar none. Very fast delivery, efficient customer service and a wide selection. I'm really sad that they are closing down. The good always go first. I understand if you don't want to share this but if I may ask, why are you closing down? New legislation or something?
19 juin 2025
Avis spontané
In Nederland geen onderdelen meer te…
In Nederland geen onderdelen meer te krijgen. De onderdelen die ik bij justvape besteld heb moesten uit Slowakije komen maar vielen met een week al op de mat.
Perfekt verlopen 👍
27 mai 2025
Avis spontané
Justvape australia
This review is not about this company but its about a scam site that has the same logo and is called justvape australia, DON'T BUY FROM THEM, Absolute scam site and will not send orders
24 mai 2025
Avis spontané
Réponse de Justvape
Hi Shane.
We are sorry to hear you got scammed. But we have nothing to do With that site, they simply copied our logo, but we dont own the site or company you ordered from. We justvape.nu dont have any other Vape sites.
Very fast delivery in Switzerland
Very fast delivery in Switzerland. Product exactly as descripted. Totaly satisfied.
22 avril 2025
Avis spontané
Fast and great experience🔥
2 avril 2025
Avis spontané
The delivery was very fast
The delivery was very fast. The products are of good quality. Once order is placed, you start receiving email notifications, so you stay updated about the status of your order. Can only recommend this seller. Thank you!
7 mars 2025
Avis spontané
Molto seri
Molto seri, prodotti ottimi. Pacco arrivato molto breve. Peccato che non ce più bar juice cream tabacco! Consigliatissimo, grazie.
10 décembre 2024
Avis spontané
Fast delivery
Fast delivery, quality products. Would recommend to everyone.
28 novembre 2024
Avis spontané
Received the wrong item in the order
Received the wrong item in the order and the customer support refused to correct their mistake.
eddit: still no response
To give some context I ordered an item which has 2 versions of it a big one and a small one, the packaging is almost identical for both.
I opened the package and only once i held the product in my hand I noticed that they sent me the bigger version even though I ordered the smaller one.
From there on customer service refused to correct the mistake since the seal of the box was broken.
They have the right to do this since there's a vague paragraph in their terms and conditions about it, and some laws around not being able to resell unsealed vaping products.
But the simple fact is that they sent me the wrong product and refused to correct their mistake.
So now I'm stuck with a product I didn't order and payed for a product I never received.
Its a shame when a company isn't willing to eat some costs to correct mistakes their own workers make and to keep their customers happy.
8 novembre 2024
Avis spontané
Great store. Correct pricing. Fast shipping
Found what I needed in the store. Correct pricing and fast shipping all-over Europe. Will certainly come back for additional needs.
1 octobre 2024
Avis spontané
Producten en levering TOP
Snelle levering en ze houden je goed op de hoogte wanneer je het kan verwachten.
Producten ook top!!
25 septembre 2024
Avis spontané
Always great to order here
Always great to order here, fast delivery, awesome site 👌
10 septembre 2024
Avis spontané
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