Terrible company
Terrible company! A scam. Do not use! They took our money and then cancelled the service. They did not bother to send any replacement either. Still waiting for a refund 3 weeks after they cancelled.
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A leading security company who supply security guards and event staff through out the UK as well as being an accredited training centre delivering several courses K4 Security provides professionals who ensure your safety and protection of your assists so, you can rest at ease. We provide the following: Corporate security officers for office building Door supervisors for events Stewards for Events For a better service and a personal service call us on 0203 143 3998 or email: admin@k4security.co.uk
K4 Security, TW4 6JQ, London, Royaume-Uni
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Terrible company! A scam. Do not use! They took our money and then cancelled the service. They did not bother to send any replacement either. Still waiting for a refund 3 weeks after they cancelled.
We've had the pleasure of working with K4 Security on several occasions, providing security services for both our large community festivals and smaller local events.
Their team has always been professional, reliable, friendly, and extremely helpful. They consistently deliver a high standard of service, ensuring our events run safely and smoothly while remaining approachable and supportive to both organisers and visitors.
We truly value our partnership with K4 Security and would highly recommend their services to any organisation looking for a dependable and experienced event security provider.
Extremely disappointing experience.
I booked security cover for an event, and the officer failed to arrive. What made the situation worse was the lack of communication from the company. Instead of calling me when they became aware of the issue, they sent an email while my event was already underway. Naturally, I did not see the email because I was busy managing the event.
I also tried calling the security officer directly, but my call was ignored. Prior to this, I had received a message from him stating that he was stuck in traffic. Later, I was told the reason for the delay was actually a flat tyre, which left me questioning what had really happened.
I appreciate that unforeseen circumstances can occur, but when providing security for a live event, communication and reliability are essential. Unfortunately, neither was demonstrated on this occasion. By the time I was informed of the situation, my event had already started and it was too late for the company to rectify the issue.
The company has apologised and agreed to process a refund, but that does not change the fact that the service I paid for was not delivered when it was needed most. Overall, a complete let-down and not an experience I would want to repeat.
We had a great experience with K4 security they were very attentive and got back to us very quickly with a great security guard for our event at short notice, will definitely be using them again.
Many thanks!
Staff were professional, well presented, polite and delivered flawlessly. Will look to hire again in the future and would strongly recommend.
Excellent quality service from the back office team through to the door staff provided. Always keep to help even at short notice. Would definitely recommend
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