Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. Boutique d'accessoires de mode

Écrit par l'entreprise

Timeless, elegant, and made for you—because the perfect fit speaks for itself. CRAFTSMANSHIP & CUSTOM SIZING


Coordonnées de contact

  • Vietnam Office: 3rd Floor, Roman Plaza Building, To Huu Street, Nam Tu Liem District, Hanoi, 10000, Hanoi, Vietnam

  • support@kalisa.com
  • kalisa.com

4,5

Excellent

TrustScore 4.5 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything was beyond the description…

Everything was beyond the description of the material, the model and the details, in addition to the packaging. Everything was great. Thank you.

10 février 2026
Avis spontané
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Réponse de kalisa

Hi Mesh Alharbi, thank you so much for your kind words❤️. We’re really happy you loved the dress. Your support means a lot to us.❤️

Noté 5 sur 5 étoiles

amazing dress and quality

amazing dress and quality! love this brand so so much, must recommended!!!

9 février 2026
Avis spontané
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Réponse de kalisa

Hi Natalia, thank you so much for your lovely review. Every Kalisa piece is made with care, and your support motivates us to keep creating!🤍🤍🤍

Noté 5 sur 5 étoiles

The dress was everything!

The support team was very responsive when I had questions, they ensured there was a smooth process in delivery; as they provide an update even before the courier service! The dresss! Fitted and gorgeous! The quality of the materials are truly awesome! Let’s talk about the package! Everything gave luxury! You should order now. (Not a paid review)

5 février 2026
Avis spontané
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Réponse de kalisa

Hi Venny 🤍 Thank you so much for your kind words and for taking the time to share your experience with us!
We can’t wait to create more beautiful pieces for you in the future.

Noté 5 sur 5 étoiles

My wonderful experience with Kalisa



I’m a very difficult person when it comes to choosing dresses & sizes & Kalisa team were an excellent choice for finding the perfect dress for my event, they truly paid attention to my requirements & my precision in selecting modifications for the dress honestly everything turned out exactly as I requested & in the correct size, as they promised me that the dress would arrive by a certain date & indeed it did arriving right on time. Thank you so much for my beautiful dress, for making me look absolutely stunning & for your excellent customer service in meeting my NEEDS. Don’t hesitate to make Kalisa your go to for any occasion trust me you won’t be disappointed✨!

27 janvier 2026
Avis spontané
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Réponse de kalisa

Hi Hessa,

Thank you so much for this incredibly kind and detailed review 🤍
It was an absolute pleasure working with you, and we’re so happy we could help you feel confident and stunning.

Thank you again for your trust. We truly look forward to creating something beautiful for you again in the future.

Warmest,
kalisa Support Team

Noté 5 sur 5 étoiles

They have great communication

They have great communication and realistic updates on tracking. Having a bigger chest being about to get a TRUE custom size is a dream. Trip arrived FIVE days before my event and needing zero fixes.

16 janvier 2026
Avis spontané
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Réponse de kalisa

Thank you so much for your kind words, Arianna! 🤍
We’re truly happy to hear the dress fit perfectly and arrived in time for your event. It means a lot to our team!

Noté 5 sur 5 étoiles

I highly recommend Kalisa

I highly recommend Kalisa! I worked with their team to customize one of their existing gowns to use for my rehearsal dinner. It was a fun process and the team was great to work with! I The dress is stunning and of great quality. I love their unique designs and ability to customize! Next time I need a formal dress, I'll definitely come back!

18 octobre 2025
Avis spontané
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Réponse de kalisa

Thank you so much for your lovely review, Brooklyn!
We’re thrilled that you enjoyed the customization process and loved your gown. It was truly a pleasure working with you. We’d be delighted to create another dress for you anytime! 💛

Noté 5 sur 5 étoiles

I'm absolutely in love with this dress

I'm absolutely in love with this dress!
The fabric feels so luxurious against my skin.
The material is exceptional - it's so soft and luxurious to the touch. The design is truly unique and special, with fantastic fabric details that are clearly well thought out. The way the fabric drapes and flows is just perfect. The attention to detail is impressive, and it's clear that great care went into choosing the fabrics. I feel like a million bucks when I wear it. Highly recommend!

23 octobre 2025
Avis spontané
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Réponse de kalisa

Hi Jessy,

Thank you so much for the amazing 5-star review!

We are absolutely thrilled you love the dress.It means the world to us that you appreciate the details of the Rosalia Gown.

We appreciate you recommending us and hope to see you again soon!

Warmest,
kalisa Support Team

Noté 5 sur 5 étoiles

Love love love!!

Love love love!!! Just received my order of the cutest pink dress, it arrived ahead of time predicted and the prettiest packing. The dress did not disappoint, fitted perfectly and the fabric was outstanding. I needed a show stopper and I got one. Already ordering again

1 octobre 2025
Avis spontané
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Réponse de kalisa

Hi Harriotte,

Thank you so much! 💕
We’re absolutely thrilled to hear that you loved your custom pink Champagne dress!

Your kind words truly brighten our day. We can’t wait to create your next show-stopping piece!

Warmest,
kalisa Support Team

Noté 5 sur 5 étoiles

Great experience

I was a little unsure when I ordered this dress. However, I was surprised by the quality of the dress.
The fabric feels nice on the skin, and it’s lightweight without being see-through. The fit is true to size.
Definitely worth the price.

12 septembre 2025
Avis spontané
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Réponse de kalisa

Thank you so much for your kind words! We’re delighted to hear that you loved the fabric and fit. Your satisfaction means the world to us, and we can’t wait to create more pieces you’ll love💕

Noté 5 sur 5 étoiles

Beautiful quality dresses

Beautiful quality dresses, ordered two different styles and they both arrived in the UK so fast. The custom sizes were perfect.

27 septembre 2025
Avis spontané
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Réponse de kalisa

Thank you so much, Faye! 💕 We’re delighted to hear that you loved the quality and fit of your dresses. Your kind words mean the world to us. We can’t wait to create more beautiful pieces for you again soon!

Noté 5 sur 5 étoiles

Unique, Underrated and well designed

The online store answered my DMs promptly and gave as much info as they could including a discount code. I wish I’d taken the time to use their custom measurements (for no extra cost). But the design of the dress was beautiful and it arrived quickly too. It was a hit at the event I wore it to. I received so many compliments.

23 août 2025
Avis spontané
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Réponse de kalisa

Hi Eileen,

Thank you so much for your wonderful review!

We truly value your support and can’t wait to create more beautiful moments with you. 💕

Warm regards,
kalisa Support Team

Noté 5 sur 5 étoiles

Beautiful magnificent dress I recommend…

Beautiful magnificent dress I recommend to everyone I really liked it

2 septembre 2025
Avis spontané
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Réponse de kalisa

Hi Oleksandra,

We’re so delighted to hear how much you loved your Champagne Dress. Thank you for recommending us and sharing your kind words. It truly means the world to our team💕

With love,
kalisa Support Team

Noté 5 sur 5 étoiles

Obsessed with the dress I ordered

Obsessed with the dress I ordered. It arrived on time and in the most beautiful packaging which added to the experience since the dress is for a special event. The fabric is such good quality and fits perfectly. Literally having my princess moment in the dress, thank you

3 septembre 2025
Avis spontané
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Réponse de kalisa

Hi Sarah,

We’re absolutely thrilled to hear that you loved your Champagne Dress! Thank you for appreciating the fabric quality and our packaging. We always want every detail to feel special. 💕

We truly appreciate your support and can’t wait to create more beautiful moments with you again in the future!

With love,
kalisa Support Team

Noté 5 sur 5 étoiles

This dress is the best I ever wore

This dress is the best I ever wore. The colors, the make, the quality and th design is perfection. So unique and catchy!

23 août 2025
Avis spontané
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Réponse de kalisa

Hi Rashmy,

Thank you so much for your wonderful 5-star review!
We’re beyond delighted to hear that you love the Mirage Dress.

Your kind words inspire us to keep creating unique, handcrafted pieces with love and care. We truly look forward to the opportunity of serving you again in the future.

With gratitude,
kalisa Support Team

Noté 5 sur 5 étoiles

My experience with Kalisa was 10/10

My experience with Kalisa was absolutely incredible! They guided me through measurements, helped me find the perfect custom color fabric, and brought my dream interview suit for Miss California USA to life. The order arrived quickly, they kept me updated every step of the way, and were so responsive and easy to work with. Highly recommend!

27 juin 2025
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Réponse de kalisa

Hi Rhonda,

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that you loved your experience with kalisa and that the custom color Turquoise Vogue Dress turned out exactly as you envisioned.

Your kind words mean the world to our team!

We look forward to creating more special pieces for you in the future.

Warmly,
kalisa Support Team

Noté 5 sur 5 étoiles

Exceeded my expectations

I am genuinely blown away by the exceptional customer service, quality, and commitment the Kalisa team has shown throughout this process. From the moment we connected, they’ve been incredibly attentive, thoughtful, and patient - going back and forth with me for months to bring my exact vision for my bridesmaids' dresses to life. I’ll admit, I was hesitant at first since I came across Kalisa through an ad and was unfamiliar with the brand, but taking the leap and ordering eight dresses from them was absolutely the right decision. They went above and beyond in every way and truly exceeded my expectations, and that’s saying a lot, because I can be pretty picky. I'm already looking forward to my next purchase with them. :)

28 juillet 2025
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Réponse de kalisa

Hi Jasmin,

Thank you so much for your incredibly kind and detailed review!

It was our genuine pleasure working with you, and we're so glad you trusted us with such a special purchase. Your wonderful feedback truly means the world to us.

We can't wait to assist you with your next purchase!

With love,
kalisa Support Team

Noté 5 sur 5 étoiles

Great Dress is custom sizing

I ordered one of Kalisa's dresses for my pageant event and truly appreciated their custom sizing option. The dress came within a week and I received so many compliments! They have great styles in quality fabric but just note that the material may not have much stretch, so I recommend slightly increasing your waist measurement for a more comfortable fit. Overall, I had a great first experience and will definitely be ordering more soon

10 juillet 2025
Avis spontané
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Réponse de kalisa

Hi Jenny,

Thank you so much for choosing our Vogue Dress and for taking the time to leave such a kind and thoughtful review! We're truly grateful for your support and thrilled to hear that you received so many compliments at your pageant event.

The material used for this design is premium tweed, which indeed has limited stretch. That’s why we always recommend selecting the custom sizing option to ensure the best fit. We truly appreciate your honest feedback!

We’re so happy you had a great experience and we can't wait to create more beautiful pieces for you again soon!

With love,
kalisa Support Team

Noté 5 sur 5 étoiles

Kalisa, my favorite designer

Kalisa has become my favorite designer. I cannot pick a favorite because I am obsessed with all the dresses. If I were you, I wouldn’t even think twice about making this purchase. The quality of the dresses are amazing. They also take your body measurements so it fits perfect. And if you don’t have the curves, don’t worry this dress will give you the curves! So if you are ready to have all eyes on you, get the dress!

9 juillet 2025
Avis spontané
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Réponse de kalisa

Hi Dayna,

We're so happy to hear that you love the dresses and feel amazing in them. That’s exactly what we hope for every time someone wears kalisa.

It means a lot to know that our designs have become your favorite and we’re thrilled that the fit and style made you feel confident.

Thanks again for sharing such kind words and support. We can’t wait to see you in more looks soon! 💛

Noté 2 sur 5 étoiles

Deceptive Pictures and Product Description

What went wrong: dress I received and the product details didn’t mention a crucial part to the dresses structure. The mesh is flesh toned and is beige with no customization for different colors to accommodate colors. The model in the pictures it fit her skin tone so perfectly you couldn’t see that’s what was holding up with structure of the top of the dress. The description of the dress didn’t mention the mesh either but stated it had a one shoulder strap.

Customer service: I had to reach out to their team about shipping as two weeks had passed without any updates to the tracking I had received via email. Once contacted the tracking information updated to the next day. (Not sure if this would’ve been completed without me reaching out first) I received the dress a few days later. However, as mentioned above the product description didn’t mention the mesh which holds the structure of the top of the dress. I reached out to them again and expressed my un-satisfaction. They wouldn’t take the return and instead gave me a 30% coupon to shop again. Considering these dresses are $250 more I wish I was able to exchange it for a different dress or they accept the refund. I had to find another option for the event I ordered it for.

Ordered: 4/13
Tracking: 4/14
Messaged: 4/24
Received: 5/1

**The dress was not custom and was their standard sizing.**

1 mai 2025
Avis spontané
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Réponse de kalisa

Hi Tanya,

Thank you for your feedback. We’re truly sorry to hear the dress didn’t meet your expectations for your event.

To clarify, the dress features a built-in mesh lining to provide structure and support, which is a standard design detail of our design. While it may appear nearly invisible on the model due to lighting or skin tone, the mesh is an intentional part of the design. However, as the garment is custom-made and not defective, we were unfortunately unable to process a return. That said, we still wanted to support you — which is why we issued a 30% discount code as a gesture of goodwill.

We always aim to provide transparency, and we value your input and always strive to provide clear and helpful product information for our customers. Thank you again for taking the time to share your experience.

Best regards,
kalisa Customer Support

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