Kangarooparking Avis 

I booked a dropoff with valet parking at 3:45am. There was no clear dropoff area, and theyb didn't answer the phone. Eventually they called back. Ended up paying £21 parking to drop off, use long stay next time.

Waited 2hrs for the car to be dropped off - absolutely a jock

Great guy, good service, cheers!

WHERE IS MY CAR? STOLEN CAR

13TH APRIL I was meant to collect my car. My car and keys have gone missing, I have had to file a police report. The staff when i arrived at the yard after they told me they misplaced my keys informed me they cant not find my car they was extremely unhelpful and so many lies along the way.

Still they have given me no contact in regards to my car and have informed me I was wasting my time when I was stranded in London with my children waiting for my car.

Contact numbers do not call, no response from the email as of yet. Dismissive and disgusting fraudulent business. I wouldnt even call it a business. Boxes with bags of customer keys on the ground and when I asked for then to check around for my car they looked at all the customer cars which were lined up along a residential street when I also asked why customer cars are parked there they tried to use the excuse of those customers will return today however from 3pm till 23pm they didnt move, cars squashed into a small car park.

When i informed them my taxi home would be over 200pounds they refused to contribute as the excuse was normally they will only do that if they have lost my keys only I also didnt get a refund of the cost of using their awful service. Now I am WITHOUT a car, no response from them. AVOID AVOID.

Please please do not use these people they are worst it’s not worth saving £5-£20

Dreadful company - cheap but should have read all the one star reviews before booking for 2 week trip from Heathrow T2.
Were late arriving for drop off but pick up was far worse...
Anyway, whilst away checked Apple Tag in the car which suggested car was parked in a suburban street couple of miles away - not somewhere 'secure' as they claim.
On return, called once had baggage but number unobtainable or busy.
Told to leave voicemail but couldn't because that was full. tried texting but that went unreplied to.
After 30 min finally got through and was told were running 45 min late and driver would call when on his way.
After 45 min I called and was told driver would be another 15 min.
Finally driver (optimisstically described as a chauffer) then turned up to gave cockerel and bull story about traffic delays and said '"I'm stuck here now". It was then past midnight and we'd been waiting for over 2 hours after a long trip to Japan so did I care?

Absolutely shocking service. Waited 1 hour 30 minutes for my car after landing – completely unacceptable, especially after a long journey.

Tried calling multiple times and got no answer, and when I finally did get through, it was just excuse after excuse. What made it worse is I checked my car tracker and could clearly see the car hadn’t even been moved, so I was being fobbed off.

This is supposed to be a convenience service, but it ended up being more stressful than parking myself. Zero communication, zero accountability, and a complete waste of time.

Would not use again and definitely wouldn’t recommend to anyone.

Worst airport parking ever
Dishonest, lying and in the end forcing us to pay extra for something that we already paid for!!!
Absolute disgrace! Do not use!!

Nissanka was a very lovely driver. Arrived promptly and was really helpful assisting our meeting point. Thank you

Dreadful do not use

Over an hour for my car on return and operator said ‘what do you want me to do cry’

AVOID

Very impressed with your professionalism. I'm so great fully.

Used Kangaroo parking twice now. Very competitive price. Used the meet and greet and had no issues.
Will use them again.
Thank you for your service.

Good Price and good service. For the price range very good service.
My car delivered within 15 min

I have used this company twice, once for 2 months and another for 3 months. The price seemed excellent value, however twice car came back filthy, dashcam unplugged and not working correctly, and I noticed after I left airport front number plated broken.
Collection and delivery can be a little late poss due to local traffic.

The driver was very friendly and polite. My only slight complaint about this company is that it took 45 minutes for the driver to arrive when I dropped the car off. I’m not saying this was the driver’s fault, I don’t know why this happened. I was told by the main office that it would be 20 minutes, and when I tried to call them to see what was happening, my call wasn’t answered for a long time. This was quite stressful when I still had to check in for my flight. Maybe it was just a busy day for them, but it would be good to be kept informed of any delays, to lower my stress levels!

Nissanka was the best driver I’ve ever had and was really polite. Lovely bloke and a real credit to his company

The gentleman named Danny was very cheerful and helpful. I would use this service again definitely.

Promptly came to take my car and returned on time as well.

Good communication throughout the drop off service. Explained all that we needed to do clearly.

This is amazing, efficient and courteous. We arrived earlier than our booking time and were still accommodated with a smile. Nissanka is awesome.