Katanaspin offers a smooth and enjoyable experience. The site is easy to use, with a great variety of games to choose from. Registration is quick, and payments are processed reliably, which builds... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The site is great easy to use and customer service is pretty good however they lose all the stars because of very poor payout rates just constant dead spins .Katanaspins have asked for more details he... Voir plus
L'entreprise a répondu
I'm going four stars at the moment, been playing for a few days first time withdrawing was 24 hours to the minute following id approval Now second time and requested 3 x £100, now they want ban... Voir plus
L'entreprise a répondu
Unable to update other review won’t let me log in, the company did pay out winnings, of £370, the games are good, but feel you have to beg to be paid out, it’s not something they just do even when you... Voir plus
L'entreprise a répondu
3,9
Bien
855 avis
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely customer experience
Lovely customer experience. Friendly and reliable.
18 avril 2026
Avis spontané
Such lovely staff and such quick…
Such lovely staff and such quick service! Always solved every issue. Lots of free spins too!
17 avril 2026
Avis spontané
Fantastic service enquires resolved…
Fantastic service enquires resolved very quickly I would highly recommend
17 avril 2026
Avis spontané
Réponse : Katanaspin
Hello Rebecca!
Thank you for commenting and supporting us!
We wish you all the best and many great moments with our platform. Thank you for your time!
Katanaspin Team
Réponse : Katanaspin
Hi!
We love you as well! Thank you for commenting and supporting us!
We wish you all the best and many great moments with our platform. Thank you for your time!
Katanaspin Team
Réponse : Katanaspin
Hello dear Kery!
Many thanks for your kind words, we can always appreciate a good support and vibe from our players,
Best regards,
Katanaspin Team
Very helped full agent kelvin helps…
Very helped full agent kelvin helps with everything
15 avril 2026
Avis spontané
Réponse : Katanaspin
Hi Robert!
Such good feedback, thank you for the acknowledgement! We will make sure to pass on the praise.
Best regards and thank you for commenting!
Katanaspin Team
They should be like other gambling…
They should be like other gambling sites. A good one Gala Bingo. They pay out. No hassle. I spent all day trying to send messages to Katanaspin with them getting me more confused. And the last straw was they took my winnings off
13 avril 2026
Avis spontané
Réponse : Katanaspin
Hello Shaun!
Thank you for your kind review, we are glad to have provided great experience with our games. Wishing you wins and enjoyment, please take care!
Best regards,
Katanaspin Team
Réponse : Katanaspin
Hello Mark!
Thank you for your kind review, we are glad to have provided a meaningful and efficient support.
We always strive to improve and your good words give us even more energy to be better.
Best regards,
Katanaspin Team
Don’t allow you to withdraw
Don’t allow you to withdraw
I would strongly advise others to avoid this website.
I initially deposited £20 and attempted to withdraw my balance, only to be told that the minimum withdrawal amount was £100. As a result, I deposited an additional £80 to meet this requirement.
However, after doing so, I was then informed that I could not withdraw my own money unless I met a wagering requirement of nearly £300. This condition was not clearly explained at the point of deposit, and I did not knowingly agree to any requirement that applied to my own funds.
From my understanding, wagering requirements should only apply to bonus funds, not a user’s actual deposited money. Despite having over £100 in my account, I have effectively been prevented from accessing it unless I continue gambling.
The payment was also processed through a third-party gateway rather than directly to the website, which raises further concerns about transparency and regulation.
Overall, this experience has been very concerning. The terms appear misleading, and I would urge others to be extremely cautious before depositing any money on this platform.
11 avril 2026
Avis spontané
Réponse : Katanaspin
Hello Amelia!
Thank you for your kind review, we are also happy with the review!
We appreciate you and hope to see you around, have a great win and time!
Best regards,
Katanaspin Team
Réponse : Katanaspin
Hello Tazmin!
Thank you for your kind review!
We love to hear it! Your feedback and interaction with us do help us improve quite a lot. Have fun!
Best regards,
Katanaspin Team
This website is an absolute joke
This website is an absolute joke.
Being a gambler, they dont give you bonuses, you NEVER win! They are shit customer service. AVOID!
9 avril 2026
Avis spontané
Great experience
Great experience , great wins and so entertaining, well recommended
8 avril 2026
Avis spontané
Réponse : Katanaspin
Hello Adela!
We are so glad to hit all those marks! Thank you for the kind review and warm words.
Hopefully we can see you around, take care and enjoy our services!
Best regards,
Katanaspin Team
You win just as much as you deposited…
You win just as much as you deposited just knowing when to stop,and the team are always there to help
7 avril 2026
Avis spontané
Réponse : Katanaspin
Hello Craig!
Thank you for your thoughtful feedback! We’re glad to hear that you’re enjoying the platform and that you’ve found a good balance with your play. It’s also wonderful to know that our team is always there to assist you when needed. Your kind words motivate us to keep providing helpful support and a fun, reliable gaming experience for everyone!
Best regards,
KatanaSpin Team
The website is easy to use and the…
The website is easy to use and the agents were very helpful, patient and professional when dealing with any issues and questions
6 avril 2026
Avis spontané
Réponse : Katanaspin
Hello Neil!
Thank you for your fantastic feedback! We’re delighted to hear that you find the website easy to use and that our agents provided helpful, patient, and professional support. Ensuring a smooth and positive experience for our users is always our priority, and it’s wonderful to know that our team made a positive impact on your experience. We look forward to continuing to provide you with excellent service and enjoyable gameplay!
Best regards,
KatanaSpin Team
I have been trying to contact customer…
I have been trying to contact customer services to no avail. Chatbot says contact them but no contact number showing. Have sent 2 emails, both come back undelivered !!!
5 avril 2026
Avis spontané
Réponse : Katanaspin
Hello Michelle!
Thank you for your great feedback! We’re thrilled to hear that you’re satisfied with the fast withdrawal times. Providing a smooth and efficient payout experience is very important to us, and it’s wonderful to know it’s making a positive difference in your experience. We hope every transaction continues to be just as quick and hassle-free!
Best regards,
KatanaSpin Team
I deposited 50 pounds 2 hours ago and…
I deposited 50 pounds 2 hours ago and still not showing
5 avril 2026
Avis spontané
Réponse : Katanaspin
Hello!
We regret that your time on our website didn’t go as expected.
We’re committed to delivering a great user experience and are always improving. Please reach out to us at support@katanaspin.com with "Trustpilot" in the subject line, and we’ll be happy to assist, as no proper contact information was provided upon request.
Best regards,
KatanaSpin Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.