Amazing company!! Ordered a t shirt and 2 hours later it was dispatched and arrived within 2 days, great quality and amazing service! Will definitely be using this company again!! Top marks and 5 star... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent quality hoodie! Most comfortable jumper I have ever worn. Delivery was quick. Only really brought the jumper because of mashtag but the quality has made me want to check out their other stuf... Voir plus
L'entreprise a répondu
Fast delivery.really comfortable tight fitting an no movement while active. Don't see why i would even wear another brand.
L'entreprise a répondu
Poor quality material like cheap gym gear uncomfortable and comes up really tight. Printing bad quality. Expensive so really disappointed. Won’t order mashtag merch again rip off.
L'entreprise a répondu
À propos de l'entreprise
À propos de Kecks
Écrit par l'entreprise
About Kecks Ltd
Information written by the company
At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.
Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.
Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.
Categories
If you have any issues, visit our Help Page to submit a support ticket.
Email: support@kecks.co.uk
Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH
Coordonnées de contact
Royaume-Uni
- kecks.co.uk
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Comfort and quality
Placed my order last week after being a customer of a rival brand which had serious quality issues.
Nothing but impressed comfortable and quirky let’s hope they stand the test of time, unlike the other brand. Happy so far.
17 février 2026
Réponse de Kecks
Thanks for the review, really appreciate the support.
Réponse de Kecks
Thanks for the review, really appreciate the support.
Réponse de Kecks
Thanks for the review, really appreciate the support.
Réponse de Kecks
Thanks for the review, really appreciate the support.
Best underwear in the market by far
25 janvier 2026
Réponse de Kecks
Thanks for the review, really appreciate the support.
Another top quality order from kecks
Another top quality order from kecks. Never a problem with any orders. Fantastic quality and comfortable items. From a postie who walks many comfortable miles.
9 février 2026
Réponse de Kecks
Thanks for the review, really appreciate the support.
Brilliant service
Brilliant service . Certainly recommend and wi be ordering again for myself
9 février 2026
Réponse de Kecks
Thanks for the review, really appreciate the support.
Réponse de Kecks
Thanks for the review, really appreciate the support.
Really good quality product
Fast delivery well packaged happy with the HELLODOGGY HAT
9 février 2026
Réponse de Kecks
Thanks for the review, really appreciate the support.
Was my first purchase and got it…
Was my first purchase and got it delivered in a reasonable time top quality material 👌 and wood bye from u again thanks to all and mashtag ❤️
9 février 2026
Réponse de Kecks
Thanks for the review, really appreciate the support.
Réponse de Kecks
Thanks for the review, really appreciate the support.
Réponse de Kecks
Thanks for the review, really appreciate the support.
Subscriber with same design
Hi, I’m a subscriber and I have received 3 pairs of the same design, maybe I’m wrong but I thought I would receive a different design each time my order went through, apart from that no issues and delivery has been great, quality great
9 février 2026
Réponse de Kecks
Hi,
Thanks for your message and for the positive feedback on the quality and delivery, we really appreciate that.
With the subscription, we always aim to send different designs each month. However, as mentioned on the subscription product page, duplicates can occasionally happen due to stock availability at the time your order is processed.
If you ever want to pause or skip a month, you can manage this in your subscription portal.
Thanks again for your support.
James
Kecks Customer Service Team
Great
Great quality clothing, fast shipping and no issues. Second time buying and will be returning in the future
9 février 2026
Réponse de Kecks
Thanks for the review, really appreciate the support.
Paid next day delivery but took 4 days…
Paid next day delivery but took 4 days to come.also ordered another item in dec and took well over a month to arrive.love the items but definitely need to improve on delivery speeds.
9 février 2026
Réponse de Kecks
Hi,
Thanks for your review.
I’ve just checked your order and it was placed at 7pm on Friday evening. As outlined in our shipping policy, orders placed after our daily cut-off and over the weekend are processed the next working day. Your parcel was shipped on Monday and delivered on Tuesday.
Next day delivery refers to the next working day once the order has been dispatched, not including weekends.
If there’s anything else you’d like us to look into, feel free to reach out directly and we’ll be happy to help.
James
Kecks Customer Service Team
Very quick delivery will definitely be…
Very quick delivery will definitely be ordering again
9 février 2026
Réponse de Kecks
Thanks for the review, really appreciate the support.
Réponse de Kecks
Thanks for the review, really appreciate the support.
Ordered over a week ago and still not…
Ordered over a week ago and still not been delivered
5 février 2026
Réponse de Kecks
Hi,
Thanks for your review.
Your order was dispatched the same day it was placed, so it’s been on its way since then. Please head over to help.kecks.co.uk and enter your details to track the parcel and see the latest update.
It’s also worth double checking that the delivery address entered at checkout is correct, as we can only ship to the address provided on the order.
If you’re still having issues after tracking it, drop us a message through the help page and we’ll take a closer look for you.
James
Kecks Customer Service Team
Réponse de Kecks
Thanks for the review, really appreciate the support.
I saw kecks advertised online I liked…
I saw kecks advertised online I liked the different colours and designs I like the look of them theyare very comfortable underpants and a great fit I think I got 6 pairs I will bye more in the future
5 février 2026
Réponse de Kecks
Thanks for the review, really appreciate the support.
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