Awful awful experience
Awful awful experience.
Waited more than 11 months for an item they said would take 5 to arrive - meanwhile other companies delivered multiple batches.
The order tracking page is just useless false information - the batch was marked completed for months before it actually was, apparently this is normal to them - TO ME THIS ALONE MEANS YOU GET A ONE STAR.
Had to chase it up with customer service who don't know what's going on.
I was told it'd be with me by the end of the month - it was another 4 months.
They also gave me information for the wrong item once and someone else's order another time.
And the coup de grace - I had to pay customs twice for an already overpriced item, will probably eventually get some refund after jumping through some hoops.
Couldn't pay me to deal with them again. I'm not one to wish ill on others but I really hope they go broke, they truly deserve it, no one would be missing anything, the world could do without them.








