Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Voir plus
L'entreprise a répondu
Very happy with the bedside tables we purchased in Keens. Staff very helpful and delivery guys polite and careful with installation as always. Would highly recommend Keens.
A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many sho... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Accessoires de meubles
- Magasin de canapés
- Magasin de matelas
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
Écrit par l'entreprise
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Coordonnées de contact
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, Royaume-Uni
- 02890453310
4,9
Excellent
222 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A bit of discount can go along way to…
A bit of discount can go along way to customer satisfaction
10 mars 2026
Réponse de KEENS Belfast - KEENS Belfast
Jim, we have great Brand Promotions available on all our ranges offering the best price possible for our valued customers and of course we have the added bonus of complimentary delivery and set up within all of Northern Ireland. Thank you for your review.
Staff in store were very helpful in…
Staff in store were very helpful in advising for correct sofa & recliner/riser armchair for my needs. Delivery men were also great, causing minimum fuss.
10 mars 2026
Réponse de KEENS Belfast - KEENS Belfast
William, thank you so much for the kind words. We are delighted that you found our staff so helpful in advising you when choosing your new recliner/riser. It is important to be able to make an informed decision when making such an important purchase. Thank you
Excellent company to do online business…
Excellent company to do online business with
My order was sent within three days The product which was glass and fragile was securely packed and wrapped and arrived safely
9 mars 2026
Réponse de KEENS Belfast - KEENS Belfast
Margaret, thank you for taking the time to review your recent purchase. Our online team take great care in ensuring the products our customers orders are protected for the delivery process. We are so happy to have such a great recommendation from you and look forward to your next online purchase!
The staff were very helpful
7 mars 2026
Réponse de KEENS Belfast - KEENS Belfast
Tracy, thank you for your kind words we appreciate your lovely feedback.
Great store - superb range
Good understanding service - great products - would definitely recommend!
7 mars 2026
Réponse de KEENS Belfast - KEENS Belfast
Rosemary, thank you so much that is so nice to hear and we appreciate your recommendation!
Competent and efficient
No issues. Polite,disposed of packing and made sure side board was functioning correctly
6 mars 2026
Réponse de KEENS Belfast - KEENS Belfast
Richard, thank you for such a nice review. We are so pleased you are happy with the service from KEENS, Belfast.
Great all round customer service
Great delivery experience and the guys in the shop were helpful
3 mars 2026
Réponse de KEENS Belfast - KEENS Belfast
Rebecca, thank you for the great comments we appreciate you taking the time to share your experience.
Réponse de KEENS Belfast - KEENS Belfast
Shamala, thank you that is fantastic and we hope to see you again soon!
Amazing all around
The whole experience while buying a sofa has been great. We went to the shop and few times before placing the final order and everyone was always so happy to help. When we placed the order the seller went over all the details and made sure that we had all the information needed, he was nice and engaging. It takes a while for delivery because its custom made but it arrive before the due date.
The delivery guys were fantastic! They protected the floors to make sure there wasn't any damage, assembled everything quickly and were genuinely nice. Would really recommend.
3 mars 2026
The best furniture store in Belfast …
KEENS is an amazing store with beautiful furniture. The team were attentive and made the experience seamless. Special thanks to the delivery driver for being so helpful.
18 février 2026
Réponse de KEENS Belfast - KEENS Belfast
Jonny, thank you for such kind words. We could not be more pleased to hear that you had such a good experience with KEENS, Belfast!
Did exactly what was needed
25 février 2026
Réponse de KEENS Belfast - KEENS Belfast
Fantastic! Thank you so much.
Great service
25 février 2026
Réponse de KEENS Belfast - KEENS Belfast
5 Stars for great service! What more can we ask …thank you!
Réponse de KEENS Belfast - KEENS Belfast
Stephen, thank you! Our team prides itself on helping our customers in their choices and our prices are always competitive.
Old saying
Old saying, does exactly what it says in the tin comes into play.
Ordered our mattress for a great price. They told us 4-6 weeks delivery, arrived well inside thst time frame.
24 février 2026
Réponse de KEENS Belfast - KEENS Belfast
John, thank you! It is great to hear that you had a good experience with KEENS, Belfast.
First Class Experience
We’ve just received delivery of two beautiful Fama chairs , matching cushions and a zany palm tree. We are delighted with our purchases, not the first great pieces of furniture bought from Keens. We were very well looked after when choosing style and fabric by Amit who was hugely patient and gave excellent advice. Delivery was bang on the date advised, delivery guys were prompt efficient and extremely thoughtful. The whole process was a seamless pleasure and up the usual high standard we have always enjoyed from this store. Thank you, Keens !
17 février 2026
Réponse de KEENS Belfast - KEENS Belfast
Jenny, thank you for the lovely review. The Fama chairs you purchased are really something special …such a wonderful choice! It is great to hear that Amit and the delivery team made the process such a good experience. We appreciate you continued support and hope to see you again.
Excellent experianceGood value for money staff very helpful
Good value for money staff very helpful make every effort to find exactly what customer is looking for delivery staff very careful and make every effort to make as little upheaval as possible
20 février 2026
Réponse de KEENS Belfast - KEENS Belfast
Iris, thank you for the great review. The sales team at KEENS, Belfast love to help our customers choose their new furniture. Hope to see you in the showroom again.
Choice of products
Choice of products, knowledge of products by staff, friendly not pushy well laid out store...will definitely be my go to store in the future
16 février 2026
Réponse de KEENS Belfast - KEENS Belfast
Philip, we couldn’t be happy reading your review. We are delighted and look forward to seeing you again
From purchase to delivery the service…
From purchase to delivery the service we received was top notch. Friendly and polite by all staff. The quality of the table and chairs is exceptional. We'll not pass Keens next time. Thank you.
13 février 2026
Réponse de KEENS Belfast - KEENS Belfast
James, thank you for the great review. We are delighted to hear that you had a really good experience from start to finish with KEENS, Belfast! We look forward to welcoming you back.
Friendly
Friendly, helpful staff. Very quick to respond and fix any issues with orders
11 février 2026
Réponse de KEENS Belfast - KEENS Belfast
Anna, thank you for your kind words we appreciate you taking the time to review KEENS, Belfast.
I was very impressed with the service…
I was very impressed with the service and product quality at Keens.
The sales staff were excellent and kept me fully informed regarding delivery, as did the delivery guys on the day.
The bedroom furniture is so well made and was delivered in perfect conition in the bedroom by two very helpful guys. Nothing was too much trouble for them and they were extremely careful and courteous.
I cannot recommend Keen's enough.
11 février 2026
Réponse de KEENS Belfast - KEENS Belfast
Linda, thank you so much for your wonderful review! We are delighted you were impressed with both our service and the quality of our bedroom furniture. Our team will be thrilled to hear your kind words, and we truly appreciate your recommendation.
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