Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Feeling incredibly stressed when all my keys were stolen out of my car, I needed a number of locks opened, changed or replaced. After a disastrous locksmith visit with my lockable cupboard left in pie... Voir plus

Noté 5 sur 5 étoiles

KGB were fantastic, prompt, friendly, efficient, and punctual. Great thoughtful work by the locksmith ( sorry did not get his name) who came and replaced our front door lock at Indooroopilly yesterda... Voir plus

Noté 5 sur 5 étoiles

Hi KGB! An awesome experience! Alison arranged everything so efficiently and the safes were out to us within a week. James and Liam installed our safes and did a fantastic job of going to extra mile t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de coffres-forts
  2. Serrurier
  3. Installateur de systèmes de sécurité

À propos de KGB Security

Informations provenant de diverses sources externes

KGB Brisbane Locksmith and Safes has been in business for 37 years and are hands on. A fleet of 9 fully equipped service vans work 24 hours 1300 542 732

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

209 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The front door lock ...

The front door lock decided to be recalcitrant. Called KGB Security who then turned up promptly. The representatives were friendly, professional and kept us informed of their progress at all times. Highly recommended.

27 juin 2019
Avis spontané
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Réponse de KGB Security

You welcome Adrian, thanks for the feedback, will pass it onto the team.

Noté 5 sur 5 étoiles

We had our front door lock repaired

We had our front door lock repaired. They came on time, fixed the lock promptly - no fuss, & did a great job.
Have used them in the past, & highly recommend them.

19 juin 2019
Avis spontané
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Réponse de KGB Security

Thanks Wendy for the review and using us over and over. We have passed on some sugar to the team member who came to help you.

Noté 5 sur 5 étoiles

Great customer service and great product

Kel at KGB could not have been more helpful.
We had specific needs and Kel made suggestions for modifying a safe unit so that it was ideal for our particular circumstances.

Great service - Thank you KGB team

17 juin 2019
Avis spontané
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Réponse de KGB Security

You're welcome Randall. We do a lot of safe modifications with the team so we were happy to take on what you needed.

Noté 5 sur 5 étoiles

KGB Security were easy to deal with

KGB Security were easy to deal with, they delivered on time at a great price.

17 juin 2019
Avis spontané
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Réponse de KGB Security

Thanks Megan for letting us help you out with your security needs.

Noté 5 sur 5 étoiles

Highly recommended

Polite staff. Good products. Understand customers’ needs. Highly recommended.

14 juin 2019
Avis spontané
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Réponse de KGB Security

Thank You Ismail for taking the time to leave us a review, we love having you as a customer.

Noté 5 sur 5 étoiles

KGB locksmiths installed three lock…

KGB locksmiths installed three lock systems for us, all well suited to their roles in our home. The staff arrived on time, and were efficient and courteous. We highly recommend the company.

14 juin 2019
Avis spontané
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Réponse de KGB Security

Thanks John you legend. Our boys are pretty good and the girls in the office are super focused. Thanks for noticing.

Noté 4 sur 5 étoiles

Great service

13 juin 2019
Avis spontané
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Réponse de KGB Security

Thanks Natalie, happy to help, have a great weekend, stay safe.

Noté 5 sur 5 étoiles

An excellent job with coordination by…

An excellent job with coordination by Andrea in the office and Gabriel in the field. We added additional items during the job and Gab came back early the next day to complete what we added. Quality and an excellent experience.

13 juin 2019
Avis spontané
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Réponse de KGB Security

Thanks Tom, Gabriel is one of our youngest but he's rising up the ranks really fast. Good head on his shoulders, will pass on the kudos.

Noté 5 sur 5 étoiles

Prompt

Prompt, professional service.

13 juin 2019
Avis spontané
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Réponse de KGB Security

Thanks Ada, loving the 5 star glow.

Noté 4 sur 5 étoiles

Very good service and safe delivered…

Very good service and safe delivered promptly and installed well.

13 juin 2019
Avis spontané
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Réponse de KGB Security

Thanks Peter, keep an eye out for your how to set up your safe email, flag it because if you need to change the pin in future all the details are in there.

Enjoy

Noté 5 sur 5 étoiles

Great service :)

Great service. Replaced a tricky door handle and lock. Very prompt and friendly locksmith. More than happy to recommend to anyone!

13 juin 2019
Avis spontané
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Réponse de KGB Security

Sounds like Paul, he's a magician on locks and calm in the face of things going sideways. Happy to be of service.

Noté 5 sur 5 étoiles

Customer Service

Prompt, efficient and friendly customer service

9 juin 2019
Avis spontané
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Réponse de KGB Security

Thank You John, happy to be of service and make things feel secure.

Noté 5 sur 5 étoiles

arrived on time was very polite and…

arrived on time was very polite and efficient and did a good job.

8 juin 2019
Avis spontané
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Réponse de KGB Security

Thanks Jan, just made our day. Will pass it on to the tech who went out on site. He'll love this.

Noté 5 sur 5 étoiles

Good support

8 juin 2019
Avis spontané
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Réponse de KGB Security

Anytime Mitch, happy to help you out anytime.

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Highly skilled in their craft. Recommended to anyone requiring a locksmith our safe specialist

7 juin 2019
Avis spontané
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Réponse de KGB Security

Thanks for noticing Tracey, it's security or family that's it on our radar.

Noté 5 sur 5 étoiles

Fast reliable and quality and…

Fast reliable and quality and professional services and friendly

7 juin 2019
Avis spontané
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Réponse de KGB Security

Thank you Matthew, glad we could help you with your security decision.

Noté 1 sur 5 étoiles

KGB not for me

responded to email inquiry within 24 hours, did not seem interested in onsite quote, emailed a quote with no breakdown of new equipment, labour, service fee, or GST !! Just one very expensive total at the bottom of the page.
No response to my request of a possible repair to current system, will go elsewhere, very disappointed.
ADDED -- Then rings up after seeing this review and wants to argue, what you see as a response is in fact rubbish to cover for poor service and ripoff pricing! Also adjusted star rating from 2 down to a 1 as I cannot go to zero, due to a heated phone exchange, with Brock. I hope they may improve business ethics in the future and refrain from being testy with clients and learn from reviews after all isn't that the point of a review --- learn and improve your business ?

7 juin 2019
Avis spontané
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Réponse de KGB Security

Hi Phil,

Brock a partner in the business with 20 years experience in digital security solutions, is who spoke with you via phone and text conversations while he reviewed the photos of your old Intercom system, explaining that your existing system is beyond repair due to the age of the unit. The age of the unit also means there is no option for repair as there are no parts available. Brock gave you a verbal quote over the phone which you requested be sent through as a written quote.

There is no breakdown of equipment, the unit is the model Intercom listed in your quote, we compile any unique details of equipment for each job site and that is our intelligence which is not provided on quotes but explained to you as a client when we do the job on site so any notes can be taken for your install and applied to your account on our end.

For the purpose of price checking, that should be all the information you need to identify the product on eBay but remember the systems sold there are old units and that is why their prices are lower, the pixels in the camera and features in the internal keypad will be old tech.

Our Intercom technician is also a trained electrician and was consulted through the images supplied. If your request wasn't so straight forward we would have been more than happy to provide a site visit to quote but as it was you were able to provide all the information required over the phone.

Good luck with your security solution.

Noté 5 sur 5 étoiles

Highly Recommended…

Great service, delivery and installation.

7 juin 2019
Avis spontané
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Réponse de KGB Security

Thank Justin, nobody is getting into that beast anytime soon. Enjoy

Noté 5 sur 5 étoiles

Outstanding Service & Product

We are extremely pleased with the safe we purchased from KGB. What was more outstanding was the service we received at every step from the staff, be it for negotiating the price, selecting the correct product., etc. Kel, you did an excellent job installing the safe at our residence. Thank you all at KGB.

7 juin 2019
Avis spontané
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Réponse de KGB Security

Happy to help Jasmine, we will send you a battery service reminder in 18 months to ensure smooth usage.

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