King Casino Avis 

I won over £700 on this site on 10th January . I have been requesting my withdrawal since this date . Iv uploaded documents about 5 times now and still not received my money

Avoid, won over £9k, but as I was gambling with a bonus, they voided the payout and refused let me withdraw the winnings

Iv report this company to the gambling Commission. This is just a scam.

Waiting for£40 withdrawal from 18th of January it is now the 27th ID was verified and on my account still pending

Really poor business, slot games are great, depositing is great.

The minute you win and want to withdraw your money you might as well hibernate. It’s taken me 1 week up to now to try to find out if my documents were correct for the withdrawal process, this was asked of me 3 days after I wanted to withdraw my winnings. You can’t speak to someone without them saying “we’re in high demand for withdrawals at the moment please be patient”.

Beyond me how most sites will do same day withdrawals and act fairly unlike king casino, I would avoid at all costs

SCAM Website please stay clear. Happy to take your deposits but when it comes to cashing out they do not meet their stated timescales or review periods for documentation.

No contact and when you get in touch they state technical issues which seem like delay tactics. If they do not hold the funds to pay their players they shouldn’t be in business.

After having my previous review deleted, I’ll write again. On the 17/12/24 I tried to make a withdrawal. After the site closed my account saying that I needed the help, I have sent 15 emails as to where my withdrawal is. £2250 so it’s not just a small one, terrible site. No one ever responds. Absolutely crazy. Horrible. Avoid like the plague.

I deposit via skrill Won £100 I cash out..and they want from me Bank statement even deposit never bin made via bank debit card ..they sayin that Skrill account il not acceptable for cash out and .k have only Monzo account that is not acceptable ehter. So.in that case is option wallet account and they asking for Monzo acc. Even i they know is nl.good.to them they Stealin money
.I uploaded term and condition regarding payment methods just cut me put of the.chat.
Don't play here cause even you have the right on your side they don't care anyway looking for reosens to not pay out..scammers.DONT PLAY RUN AS SOON AS POSSIBLE NEVER COME BACK OR YOU WILL STAY ON CHAT FOR EVEN AND NOTHING..THEY FIND A SYSTEM HOW TO NOT PAY OUT ANYTHING ..

Correcte en vlotte uitbetaling, ook bij een groter bedrag.Leuke speel ervaring waarbij je geld niet onmiddellijk wordt ingeslikt.Ook wel verloren maar het blijft natuurlijk gokken! Top fan !!Een van de beter online casino's die ik ervaren heb!

DO NOT USE!!

Scam company.
Was using is fine for a few days never withdrew anything cos it was almost impossible to win.
Deposited £60 and it came out my bank but never went into my account on King Casino. They raised a ticket and I was waiting a few days for a response. Went to log back on one day and they had disabled my account so I couldn’t speak to the on chat. Sent several emails. They never responded. Thanks to my bank and me taking screen shots of everything before then disables my account I was able to get my money back.
Horrid site! BEWARE!

A strong warning to anyone considering this site, don't. I deposited £1000 with King Casino. The easy part. I then had a good run at Blackjack, and tried to withdraw £2900. Alarm bells ringing at King Casino HQ.

After submitting all sorts of documents multiple times, and over a week of waiting, I only received my deposit back (minus their transaction fee).

Their excuse was that I was in 'breach' of their bonus rules. Utter nonsense, they just do not want to pay you anything above your outlay. Avoid these sharks, a completely disingenuous company. Anyone who has tried to contact one of their 'Chat' agents would find it hard to disagree.

Further update. Reviewed to 3 stars .
08.01.25
Finally received my cash out.
I would recommend only to use this website if you are happy to wait weeks if customer service help is required.
Live chat doesn't work and emails take weeks to answer, infact only once trust pilot was used. Hope everyone else gets their money . I would recommend emailing daily until they answer you. Pester the life out of them and do not give up.

Update 06.01.25
Finally hear from them via email saying my email address not registered on the account despite all receipts from them coming to my email address ....
Sounds like more stalling tactics.
This needs to be resolved immediately.

"update".
Still no response yet ask trust pilot to ask for more info which was supplied....

Refusing to answer emails.
Will not answer live chat .
Has left a withdrawal pending since 20th December with no way to speak to anyone.
It's not just the big amounts they are ignoring. This is only £51 .
Really do not know what has changed but this is a disgraceful way to treat customers.

Won 7500, withdrew it sent in documentation they ask me for payslip when I check account it's no longer pending and only 150 in my account. All images of winnings balance and withdrawal screen shots available and will be contacting gaming commission

If I could give zero stars. I would absouloutely appaling game play and does not give bonuses or wins. I Really wish I had read the reviews first .would not have ended up wasting my money or time and I have too say this has to be one of the worst sites .I have ever played.

I honestly don’t even know where to start!
I won a sum of money on the 19th of December and was told that I would need to submit my documents over… bank statement, PP info. Absolutely fine. They accepted bank statement but not PP as they advised all info had to be on the one screenshot, logo etc… fair enough.. sent a PDF and also a screenshot of it all and whenever I chased it up they said it has been declined due to information not being on the documents… I’m not sure how many times I spoke with an agent to ask them to get their team to check again as it was all there, PP logo, name, address, email and DOB.
I then spoke to another agent and I advised that this was unacceptable and that I had used money in my account and now needed it (I thought there would have been no issues as I’ve been paid out before by them with none of this) the agent then took this as that I have been using ‘bill money’ to gamble and disabled my account!! So, I’m unable to get into my account to check what is happening with my wins and the chat which you can use without logging in, is now no longer letting me access it. I’ve sent 2 emails and no response. I’m not feeling very optimistic after reading some of the reviews on here. I’ve never ever had to go through anything like this to receive wins.
I have had conflicting information from agents. One says one thing and another will tell you something completely different.
King Casino can we please look into this and have this resolved please??

Absolutely shambles i won £500 and still haven't received it still saying it's pending iv have messaged the help that and just keep getting ignored iv also sent emails and no reply I'll ge taken this further

I've been with this casino for years now and nearly 48 hours for a withdrawal and it's still not approved

Not happy just keep getting the same email over and over again

Says fast payouts of 0/5 days,I've waited about 12 days already,you can't talk on live chat,because nobody answers,and when they do it kicks u off the page and logs u out,nobody reply to emails,it's an absolute disgrace of a site

Trying this gambling site for first time with a small deposit and all verification complete i am still waiting... Pending for my withdrawal.
Charges you a fee for withdrawal (big negative)
Takes waaaaay too long to withdraw.

With all the instant quick withdrawals from other sites. Why bother with this one?..

Returns are absolutely shocking!!
Almost impossible to get a free game!
Don’t bother wasting your money. Chat isn’t even on, basically leaving a message and they’ll “get back to you when they can”
£500 sent not a penny back. Won’t be using this site again!