Just yesterday, I was sitting quietly doing some charcoal sketching when I received an email from Group. I Kingsley & Co honestly had no idea that email was going to change the whole mood... Voir plus
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This is a complete scam and organized fraud. I have contacted lawyers, investigative journalists and filed a police report. It is just a front at 11 Old Bond Street, 4th floor -Kingsley and Co... Voir plus
This is a professional con man. He stole 15,000 GBP worth of gold coins mounted on Jewellry and kept stalling payment but left a nice paper trail. He lives in Brighton. He is a professional scammer. H... Voir plus
Didn’t fancy a stressful trip into London with a pocketful of gold coins. So contacted Kingsley. Not only did they pay me more than HGM guaranteed, but they came to me (90 minute car journey away) a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de rachat de bijoux
- aussi dans
- Art & antiquités
- Entreprise de négoce de l'or et de l'argent
- Marchand d'or
- Vendeur de pièces de monnaie de collection
Écrit par l'entreprise
At Kingsley & Co, we redefine luxury asset buying with unbeatable valuations, seamless transactions, and absolute discretion. Our direct buying approach is free from auction fees and middlemenensures you receive the best price and instant payment. We specialise in acquiring fine jewellery, rare watches, gold, silver, and investment pieces, offering market-leading valuations through our exclusive network of private collectors, investors, and specialist dealers. This allows us to pay premium prices that other competitors simply can’t match. located in the heart of Mayfair at 11 Old Bond Street, Kingsley & Co are specialists in the valuation and purchase of fine jewellery, luxury watches, rare coins, and precious metals. We pride ourselves on offering clients a discreet, professional, and transparent service ensuring you always receive the very best price for your valuables. We also offer in store valuations or free home appointments, giving you complete flexibility and convenience. Selling your valuables has never been easier or more rewarding. Sell with confidence, sell with Kingsley & Co.
Coordonnées de contact
11 Old Bond Street, W1S 4PN, London, Royaume-Uni
- 020 8264 8864
- info@kingsley-co.com
- kingsley-co.com
1,9
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38 avis
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A répondu à 32 % de ses avis négatifs
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Reported to authorities, Court judgement underway
UPDATE - civil proceedings underway. The fraud was also reported to the Insolvency Service's Compliance and Targeting team (Investigations and Enforcement Services directorate).
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Approx. £22,600 in gold was handed over to a representative of the company who identified himself as James, under a signed contract (copy retained). Despite assurances, no funds were ever received.
Multiple attempts to make contact were made via various phone numbers and channels on separate occasions, but were unsuccessful.
At the time of writing, the company’s primary telephone number appears to have been suspended. We were informed this may have followed communication with the National Fraud Intelligence Bureau (NFIB).
The matter has been formally reported to both the Police and the NFIB (Ref: NFRC251107742139).
This review may be updated or withdrawn pending full verification of the company’s explanation, cooperation by its representatives, and full settlement of the outstanding sum.
4 novembre 2025
Avis spontané
Réponse de Kingsley & co, Private Buying Service
Dear Alex,
Your recent statement contains very serious and false allegations against both myself and Kingsley & Co Private Buyers Ltd.
If you believe there has been any misunderstanding, I invite you to provide a valid receipt, invoice, or written record of any transaction you claim to have made with Kingsley & Co or myself personally. This will allow us to properly identify your case and clarify the matter.
As a legally registered UK business, we keep full documentation of all client dealings and are happy to cooperate fully with any legitimate investigation. However, if no such receipt or record exists, we will regard this statement as defamatory and malicious, and reserve the right to take appropriate legal action to protect our reputation.
Please respond by sending any supporting documents to info@kingsley-co.com, along with your full name and transaction details, so we can resolve this appropriately and transparently.
Kind regards,
Shirley Reardon
Scammer again James Charles who took my…
again James Charles who took my patek and scammed me now has a different name
8 novembre 2025
Avis spontané
Réponse de Kingsley & co, Private Buying Service
the person responsible for this is Jan Balog he is“We have reason to believe that the individual posting under various names, including potentially ‘Jan Balog’, is known online for making malicious reports and false allegations against multiple businesses. His name appears across several unrelated disputes, and we have now documented a pattern of targeted harassment directed toward our company. This matter has been formally reported to the police, and we are cooperating please read all about him fully.”https://x.com/CityPoliceIFED/status/https://www.telegraph.co.uk/news/2025/06/02/fraudster-can-stay-uk-because-his-children-not-speak-czech/
I agreed to sell a set of gold coins to…
I agreed to sell a set of gold coins to James of Kingsley &co on the 30th September. James assured me that he had a buyer lined up and that I would receive payment in about a week
From that point on the experience was extremely frustrating. On the 8th October he told me the money would be in his account and he would phone me the next day to tell me the exact amount I would receive and to make the payment. No call came, Over the next several weeks I called more than 20 times, most of the phone messages and texted were ignored. When I did manage to speak to James I was given a string inconsistent and unbelievable excuses.
After weeks of delays and false promises, I finally threatened to report the matter to the police on the 30th October. Only then did he send me a small payment. Despite repeated claims that the full payment had been made, this was untrue. The account was finally settled on 6th November, but only after 3 separate installments and continuous pressure on my part.
This entire process was unprofessional, dishonest and needlessly stressful. Based on my experience I would strongly warn others to be extremely cautious when dealing with this individual.
30 septembre 2025
Avis spontané
Réponse de Kingsley & co, Private Buying Service
Response from Kingsley & Co
We’re sorry to hear this client felt disappointed with their experience, but we would like to provide some important context.
The coins provided on 30th September were not a complete collection, including the main coin from the original set. This naturally made the collection far more difficult to sell, as collectors and investors typically only purchase complete boxed sets. Despite this, we still agreed to assist and proceeded with the sale.
Because of the missing coins, the agreed price reflected around 25% of the normal base rate of gold, which was fully explained and accepted. Finding a buyer for an incomplete set understandably took a little time, but the transaction was completed well within a reasonable time frame of four weeks, which is standard for such sales.
All payments were made in full through verified banking channels, and any short delay related to mandatory Anti-Money Laundering (AML) compliance checks a legal requirement for all high-value transactions in the UK.
We also wish to clarify that we strongly dispute the claim of 20+ ignored calls, as our internal logs do not reflect this. Communication was maintained throughout, and updates were provided as the sale progressed.
At Kingsley & Co, we handle thousands of successful transactions each year across the UK, built on trust, compliance, and professionalism. While we regret that this particular transaction was more complex due to the missing main coin and compliance procedures, it was handled in good faith from start to finish, and the client was fully paid.
We remain committed to transparency, integrity, and delivering the best possible experience to all of our clients.
After a little online research
After a little online research, I found Kingsley & co to be a reputable buyer for my family silver and gold heir looms.
I was knocked out with the degree of professionalism employed within the organisation. I will be definitely recommending them to all of my friends.
29 octobre 2025
Avis spontané
Réponse de Kingsley & co, Private Buying Service
Dear Philip
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you were pleased with the professionalism and service you received from our team.
At Kingsley & Co, we take great pride in offering expert valuations, transparent transactions, and the highest level of care when handling clients’ precious items and family heirlooms.
Your recommendation means a great deal to us we truly appreciate your trust and support.
Warm regards,
The Kingsley & Co Team
deal done money in bank
agreed a price little haggle when they turned up but all done as agreed money in bank
28 octobre 2025
Avis spontané
Réponse de Kingsley & co, Private Buying Service
Dear Ray,
Thank you for sharing your experience. We’re pleased everything was completed smoothly and as agreed. A little negotiation is all part of the process, and we’re glad we could reach a fair outcome that worked for you.
We appreciate your trust and hope to assist you again in the future.
Warm regards,
The Kingsley & Co Team
Beyond expectations
Didn’t fancy a stressful trip into London with a pocketful of gold coins. So contacted Kingsley. Not only did they pay me more than HGM guaranteed, but they came to me (90 minute car journey away) and transferred the funds immediately.
Stellar service that I will use again
David
22 octobre 2025
Avis spontané
Réponse de Kingsley & co, Private Buying Service
Dear David,
Thank you for such a wonderful review. We’re delighted to hear that our home-visit service made the process smooth and stress-free for you.
At Kingsley & Co, we always aim to offer the most competitive prices and a convenient, secure experience it’s great to know we exceeded your expectations.
We truly appreciate your trust and look forward to assisting you again in the future.
Warm regards,
The Kingsley & Co Team
My Kingsley Time piece Skeliton blue…
My Kingsley Time piece Skeliton blue arrived after two weeks and I'm delighted with it. Works OK, I've had it a week and it's keeping time. Colleagues at work have commented on its look etc. Only cost £109. Delivery was longer than expected but I'm happy with my purchase.
29 août 2025
Avis spontané
Réponse de Kingsley & co, Private Buying Service
Dear Paul
Thank you for your kind review and for choosing Kingsley & Co. We’re delighted to hear that you’re enjoying your Skeleton Blue timepiece and that it’s received such positive feedback from your colleagues.
We appreciate your patience with the delivery time and are pleased everything arrived safely. Enjoy your new watch, and thank you again for your trust and support.
Warm regards,
The Kingsley & Co Team
Have had to chase them several times…
Have spoken to James this morning and he is going to visit today to rectify proceedings so hopefully all good , once he has been I will review again
4 septembre 2025
Avis spontané
Réponse de Kingsley & co, Private Buying Service
Dear Gordon,
Thank you for taking the time to leave a review. We fully appreciate the importance of clear communication, especially when arranging visits for significant collections such as yours. However, for security reasons, it is essential that the contact details provided to us are correct and verifiable.
In your case, the telephone number given to us was 07732 464383, which we attempted to call multiple times. Unfortunately, this number did not connect to you as you have provided us with a wrong number. As a result, and in line with our strict security protocols, we could not proceed with the appointment. When dealing with high value items such as gold coins, we must prioritise both client and company security.
We would be very happy to assist you, but before any appointment can be reconfirmed, we kindly ask that you provide the correct and verifiable contact details. This ensures both parties have confidence in the arrangements and that your collection can be handled safely and securely.
We hope this clarifies the situation and would welcome the opportunity to assist you further should you wish to get in touch with the correct details.
Kind regards,
Kingsley & Co
Our email to:gordon.forward@hotmail.com
Good Evening Mr Forward,
We Have tried calling you today on the number provided on the submission form and unfortunately he has had the same issue as myself, the number does not ring out. Due to a non working contact number, we will not attend the appointment tomorrow morning.
Kind regards
Kingsley & Co
Unprofessional
I telephoned and spoke to a James about selling some 1st edition books. He said send him the details and he would get straight back to me. A week went by, I hadn't heard, so I rang him, he apologised and said the books were worth several thousand pounds, and he would ring me about getting to see them. Another week, he never phoned, so I rang him, profuse apologies again. We discussed taking them to auction, he took my address and said he would work out how to collect them, and would ring me the next day. He never rang - another week -I phoned him and actually said politely that if he wasn't interested it wasn't a problem, just tell me so I could go elsewhere. He apologised again, and said a friend was coming to London from Cornwall and could possibly collect the books. I said I could meet him somewhere to save him any inconvience, James said he would contact him and ring me straight back. A week later - I phoned again - I think he was driving, he said he would ring me shortly - he never did, and that was 10 days ago. Over a month, I phoned 6 times, and James called me back once!
I have had businesses for over 30 years and would never treat a potential client like this. It is very short sighted because James does not know what else I might like to sell, or who I would recommend him to.
I have now gone to another company because if lack of communication is like this at the beginning, how much hassel and stress would there be, to either get back goods if they didn't sell or even get paid!!!
4 juin 2025
Avis spontané
Réponse de Kingsley & co, Private Buying Service
Dear Mrs King
Thank you for taking the time to share your feedback. Please accept our sincere apologies for the delays and lack of communication you experienced during your recent interaction with Kingsley & Co. We fully understand your frustration and appreciate the opportunity to respond.
At Kingsley & Co, we pride ourselves on delivering a professional, respectful, and reliable service to every client, and we are genuinely sorry that we fell short in this instance.
Clarification on the matter:
1. Communication and Follow-up
We acknowledge the missed follow-ups and the breakdown in communication on our part. This does not reflect the standards we uphold as a business, and we have taken your comments very seriously.
2. Transportation Delay
The only delay at any point would have related to arranging secure transportation for the books. We understand how valuable these items are, and we always aim to ensure they are handled with care and fully insured in transit.
3. Assurance of Payment
Please rest assured that Kingsley & Co has never failed to pay a client. We treat every consignment with the utmost professionalism, and all payment terms are clearly set out in writing before any transaction takes place. Your books would have been assessed and sold in full transparency, with prompt payment via bank transfer or other agreed methods.
We also understand your decision to take your business elsewhere and genuinely regret that the experience did not reflect the high standards we are known for. It is never our intention to inconvenience or undervalue a potential client, and we take full responsibility for the breakdown in communication.
Should you wish to reconsider at any point in the future, we would welcome the opportunity to restore your confidence in Kingsley & Co.
Kind regards,
The Kingsley & Co Team
Review from peter hallwill find extremely professional…
You will find extremely professional people at Kingsley. With a wealth and breadth of knowledge I will definitely be doing business with them again. The agent I dealt with was very polite and professional and went miles out of his way so he could meet me and purchase my coins. Your in safe hands with Kingsley, very trustworthy people. Keep up the great work Kingsley 👍
28 mai 2025
Avis spontané
Réponse de Kingsley & co, Private Buying Service
Thank you Peter, for your kind reveiw
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