Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service , extremely professional claims handling process very polite staff lost my device on 18th of march the claim was accepted on 20th of march and the most important thing they acted... Voir plus

Noté 5 sur 5 étoiles

The easiest way to get contents insurance. Either individual items or everything at once, the process is simple, very quick and the cover is very comprehensive. If you need something (or everything... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Inspiring ethos behind the company, that insurance is about a community pulling together. I feel like I can trust the company to keep their words and replace my valuables when/ if something happens to... Voir plus

Noté 5 sur 5 étoiles

I have been with Kinsu for less than a year and lost a very precious item. It was a smooth and reassuring process to get the item replaced via Kinsu, so I'm so glad I had them! I also love their simpl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Informations provenant de diverses sources externes

Cover your gadgets, bike or all your things. Fast, flexible and fair insurance at your fingertips.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(56)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The worst experience

They use Davies Group for handling claims. It's been 3 weeks now since I had accidental damage to my laptop and I still haven't got a replacement even though I had a letter from the Genius Bar technicians listing the damage cost. They are very unprofessional, there is no transparency over the process, and the customer support people are utterly incompetent and they couldn't care less. I was sent a replacement that was a so-called box opened approved apple certified with a 12-month warranty through ValueCheckers graded A+. What I received was a second-hand laptop with very visible wear marks especially on the screen. The marks on the screen made those areas visible brighter than the rest of the screen and I rejected the laptop. Now apparently the "Valuation Team" investigates the claim. For £28/month this contents insurance is the worst deal I could have made. No wonder they closed the shop from 1st of May. Too bad Davies Group and ValueCheckers are servicing a lot of other insurance companies as well.

3 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service impressive

Excellent service , extremely professional claims handling process very polite staff lost my device on 18th of march the claim was accepted on 20th of march and the most important thing they acted upon my request and ordered the same colour phone which i lost.
Furthermore the claims excess fee is very reasonable

5 star for your guys

23 mars 2019
Avis spontané
Noté 5 sur 5 étoiles

Great!

So simple, so quick, just works!

19 janvier 2019
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thanks so much for the 5 stars Alex!
Best,
Ali

Noté 5 sur 5 étoiles

Easy

Easy. Simple. Fast. How it should be. Great customer support too, Ali and Hugo were great and helped me come to a solution.

16 janvier 2019
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thanks so much for your review Adrian! We're always here to help, via the chatbot or phone, if you need us :)
Best,
Ali

Noté 5 sur 5 étoiles

amazing!

amazing! just what i needed. quick to set up, hassle-free and convenient.

14 janvier 2019
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thank you for the 5 stars! You can take advantage of our referral offer right now to recommend your friends and receive a £25 Amazon voucher :)
Best,
Ali

Noté 5 sur 5 étoiles

Excellent intuitive app

12 janvier 2019
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thank you for the feedback Matthew! If you want to recommend us, you can use your referral link before January 31st you and your friend can receive £25 in Amazon vouchers :)
Best,
Ali

Noté 5 sur 5 étoiles

Wholly recommend Kinsu

Very easy to deal with and an insurer with a conscious. Would definitely recommend.

20 décembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thank you for the feedback Ian!
Best,
Ali

Noté 5 sur 5 étoiles

The easiest way to get contents insurance

The easiest way to get contents insurance. Either individual items or everything at once, the process is simple, very quick and the cover is very comprehensive.

If you need something (or everything) covered, definitely look at Kinsu first! Monthly payments and rolling contract make things super simple.

19 décembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thanks so much for the feedback Alex! If you use your referral link to recommend a friend over Christmas you receive £25 Amazon voucher :)
Best,
Ali

Noté 5 sur 5 étoiles

Superb app and insurance settlement…

Superb app and insurance settlement process. Would prefer cash rather than vouchers but otherwise great product & app.

19 décembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thanks Mark, we will take your thoughts on settlement options on board. We really appreciate the feedback!
Best,
Ali

Noté 5 sur 5 étoiles

Very simple set up

Very simple set up - much easier than an online form!

11 décembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thanks for the feedback Will!
Best,
Ali

Noté 5 sur 5 étoiles

Very easy process and simple language…

Very easy process and simple language for an insurance firm. 5 stars so far and will wait and see if the claim services are the same!

2 décembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thank you for the feedback Andrew! Should you need to claim, we hope that our Claims Chat Bot will make the process easy and efficient for you.
Best,
Ali

Noté 5 sur 5 étoiles

Unique idea

Super quick & simple, but more importantly for me: ethical & kind. A brilliant concept - 100% recommended.

1 décembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thank you for your feedback Jay! We're incredibly proud of our B Corp status and will continually strive to be ethical and kind :)
Best,
Ali

Noté 4 sur 5 étoiles

Smart, quick insurance.

A decent, smart looking app and smooth experience. There were a few glitches where I struggled to enter details initially but I worked it out after a bit of playing around. Overall-different, quick and no nonsense-like it.

1 décembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thank you for your feedback! Really glad to hear that you were happy overall with our app.
We're sorry to hear about the glitches- we want to improve wherever possible, so if you wouldn't mind sharing your experience through the Kinsu chat, we'd love to hear more about where we went wrong.
Best,
Ali

Noté 5 sur 5 étoiles

Very happy!

This has gone to be, by far, the easiest and most straight forward insurance I have ever taken... I have saved myself a considerable amount by switching to Kinsu and couldn't recommend it more!

28 novembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thanks so much for your feedback Lucille!
Best,
Ali

Noté 5 sur 5 étoiles

Truly simple !

Really liked the simplicity of the app and the sincerity at the core of the concept! Would definitely recommend Kinsu to friends and family!

27 novembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thank you for your feedback Caroline. We're incredible proud of our B Corp status and will continue to put our customers and our community at the heart of our business :)
Best,
Ali

Noté 5 sur 5 étoiles

Kinsu

Kinsu offers a modern and user friendly service for the savvy customer
I have recommended Kinsu to all my colleagues and friends!!

27 novembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thank you for your review Camilla, and for recommending us! We appreciate the love. Remember to share your referral code with your friends so you can benefit from 50% off :)
Thanks,
Ali

Noté 5 sur 5 étoiles

So easy to use

I was amazed just how easy this product was to use. I insured my mobile phone in a matter of minutes and for a lo cheaper then I expected.

27 novembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thanks for the 5 stars Phil! We appreciate the feedback.
Best,
Ali

Noté 5 sur 5 étoiles

Kinsu replaced my lost ring!

I have been with Kinsu for less than a year and lost a very precious item. It was a smooth and reassuring process to get the item replaced via Kinsu, so I'm so glad I had them! I also love their simple app, and their ongoing commitment to supporting charities through their policies.

22 novembre 2018
Avis spontané
Logo de Kinsu

Réponse de Kinsu

Thank you for the review Lily! We're really glad that we could help you with your claim.
Best,
Ali

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus