Excellent service , extremely professional claims handling process very polite staff lost my device on 18th of march the claim was accepted on 20th of march and the most important thing they acted... Voir plus
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The easiest way to get contents insurance. Either individual items or everything at once, the process is simple, very quick and the cover is very comprehensive. If you need something (or everything... Voir plus
L'entreprise a répondu
Inspiring ethos behind the company, that insurance is about a community pulling together. I feel like I can trust the company to keep their words and replace my valuables when/ if something happens to... Voir plus
I have been with Kinsu for less than a year and lost a very precious item. It was a smooth and reassuring process to get the item replaced via Kinsu, so I'm so glad I had them! I also love their simpl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Cover your gadgets, bike or all your things. Fast, flexible and fair insurance at your fingertips.
Coordonnées de contact
3 Lombard Street, EC3V 9AA, London, Royaume-Uni
- +44 345 241 2563
- help@kinsu.co.uk
- kinsu.co.uk
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The worst experience
They use Davies Group for handling claims. It's been 3 weeks now since I had accidental damage to my laptop and I still haven't got a replacement even though I had a letter from the Genius Bar technicians listing the damage cost. They are very unprofessional, there is no transparency over the process, and the customer support people are utterly incompetent and they couldn't care less. I was sent a replacement that was a so-called box opened approved apple certified with a 12-month warranty through ValueCheckers graded A+. What I received was a second-hand laptop with very visible wear marks especially on the screen. The marks on the screen made those areas visible brighter than the rest of the screen and I rejected the laptop. Now apparently the "Valuation Team" investigates the claim. For £28/month this contents insurance is the worst deal I could have made. No wonder they closed the shop from 1st of May. Too bad Davies Group and ValueCheckers are servicing a lot of other insurance companies as well.
Excellent service impressive
Excellent service , extremely professional claims handling process very polite staff lost my device on 18th of march the claim was accepted on 20th of march and the most important thing they acted upon my request and ordered the same colour phone which i lost.
Furthermore the claims excess fee is very reasonable
5 star for your guys
Easy
Easy. Simple. Fast. How it should be. Great customer support too, Ali and Hugo were great and helped me come to a solution.

Réponse de Kinsu
amazing!
amazing! just what i needed. quick to set up, hassle-free and convenient.

Réponse de Kinsu
Wholly recommend Kinsu
Very easy to deal with and an insurer with a conscious. Would definitely recommend.

Réponse de Kinsu
The easiest way to get contents insurance
The easiest way to get contents insurance. Either individual items or everything at once, the process is simple, very quick and the cover is very comprehensive.
If you need something (or everything) covered, definitely look at Kinsu first! Monthly payments and rolling contract make things super simple.

Réponse de Kinsu
Superb app and insurance settlement…
Superb app and insurance settlement process. Would prefer cash rather than vouchers but otherwise great product & app.

Réponse de Kinsu
Very simple set up
Very simple set up - much easier than an online form!

Réponse de Kinsu
Very easy process and simple language…
Very easy process and simple language for an insurance firm. 5 stars so far and will wait and see if the claim services are the same!

Réponse de Kinsu
Unique idea
Super quick & simple, but more importantly for me: ethical & kind. A brilliant concept - 100% recommended.

Réponse de Kinsu
Smart, quick insurance.
A decent, smart looking app and smooth experience. There were a few glitches where I struggled to enter details initially but I worked it out after a bit of playing around. Overall-different, quick and no nonsense-like it.

Réponse de Kinsu
Very happy!
This has gone to be, by far, the easiest and most straight forward insurance I have ever taken... I have saved myself a considerable amount by switching to Kinsu and couldn't recommend it more!

Réponse de Kinsu
Truly simple !
Really liked the simplicity of the app and the sincerity at the core of the concept! Would definitely recommend Kinsu to friends and family!

Réponse de Kinsu
Kinsu
Kinsu offers a modern and user friendly service for the savvy customer
I have recommended Kinsu to all my colleagues and friends!!

Réponse de Kinsu
So easy to use
I was amazed just how easy this product was to use. I insured my mobile phone in a matter of minutes and for a lo cheaper then I expected.

Réponse de Kinsu
Kinsu replaced my lost ring!
I have been with Kinsu for less than a year and lost a very precious item. It was a smooth and reassuring process to get the item replaced via Kinsu, so I'm so glad I had them! I also love their simple app, and their ongoing commitment to supporting charities through their policies.

Réponse de Kinsu
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