The entire John Hall team went out of their way to provide extremely good service. And extra service we didn't expect. Our tour manager, Pat G., was informative, entertaining, funny and kept us on sc... Voir plus
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The entire John Hall team went out of their way to provide extremely good service. And extra service we didn't expect. Our tour manager, Pat G., was informative, entertaining, funny and kept us on sc... Voir plus
L'entreprise a répondu
We have a wonderful land tour with John Hall. Our driver Michael was so knowledgeable and took care of everything from answering questions to making sure we had everything we needed. We covered a lot... Voir plus
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Our National Parks tour was beyond our expectations. This was one of a few times that we have traveled with a tour group. The Hall family does an outstanding job with logistics-from flights, to... Voir plus
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Amazing customer service to start. Nice discounts. Answered all questions quickly. Land tour guide/driver very informative and drove very carefully. He knew facts and fun tidbits. All around enjoya... Voir plus
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1127 N Lakeshore Drive, 55041, Lake City, Etats-Unis
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We live in The Villages FL and hear rave reviews about John Hall…we have traveled independently throughout Alaska and have had the Iditarod on our bucket list. We were thrill with their tour!! Everything was top-notch! They are a hardworking, experienced and dedicated team making each individual experience special! Can’t give them enough acclimations!
Wonderful experience!! In every way! Will definitely travel w/John Hall again!!
Wonderful experience.
The guides were excellent, knew the places we visited in detail .
Accommodations were very good . Meals were excellent.
Everything was so well planned, that there were no problems.
I would highly recommend this company
It was the most wonderful trip we have ever been on. We felt so special and everything about it was top-notch.
Customer service, communication, timely responses and answers to questions are excellent. We moved a night around, had 2 postponements and John Hall was so accommodating
rcompznt personnel were outstanding but John not quite honest in presentations about lengthy bus rides and our exposure to covid being in long bus rides which about 20 of us tested positive at the end of the tour plus bus driver always driving one handed!!
Through no fault of JHA, my wife and I experienced half of the Grand Slam Alaska Tour. However, we saw some very great sights of Alaska during that time, as this is a very well organized Tour. An incredible number of logistics get handled seamlessly for the tour group to make it all enjoyable.
This dedication to handling everything for every guest turned-out to be a huge benefit for me and my wife. Getting COVID at the mid-point, needing medical care and quarantine could have been a nightmare being 4,000 miles from home. Instead we found that JHA's COO and staff did everything possible to handle anything we needed; including getting us to a medical facility and treatment.
We were very grateful for that. And it enabled us to rejoin the group and our friends for the return home on time. That was a Big Deal and a relief for us.
John Hall's Alaska is like your family. Everything is personal and they take the best care of you.
You couldn't ask for better.
First class all the way! Customer service above and beyond expectations. The 101 Fall Colors tour is the trip of a lifetime, seeing Alaska, driving the Alaska Highway from one end to the other, through the Canadian Rockies then on into Seattle. Since it was the 40th Anniversary, the real treat was having John Sr as our guide, and son Joe as our driver.
John Hall's Alaska employees from the initial booking of the trip until the end of the actual tour were helpful, knowledgeable and gave exemplary service at every interaction.
Everyone went out of their way to make us feel like family and expressed their appreciation that we had chosen to travel with their company.
Jeremy was extremely helpful and knowledgeable about what we were saying and doing. When I fell ill, he made sure to find a clinic to treat me. All of the employees that we came in contact with on our trip were friendly and went out of their way to assist us. Accommodations and meals were good except for Denali where the cabins left something to be desired. Operations out Juneau were good although the weather was uncooperative. Juneau time could be pared one day as it seemed as if we were doing a lot of the same things just a different day.
We have traveled with JHA 5 times to date. Every experience has been top notch. We were skeptical before our first trip, by the 3 or 4 day of that first experience, we felt like "family" and found our niche. By the end of the first trip, we were elated not just by the adventure, but the service provided by the JHA team. We arrived home planning for our next adventure. We have been on tours with a couple of other companies in between our JHA adventures, while the tours were nice, they fell short of the product JHA provided.
My over all experiences with John Hall was very good! Before the trip they kept us well informed with information and forms! They returned emails quickly!
We had an amazing experience in every aspect. We wish we had taken the extra cruise option, but because of our great experience with John Hall’s quality, we are planning to take that trip after all next year.
Very well planned out. Every day we were kept on track to ensure we did and saw everything. Our tour guides (Kaitlin and bus driver Larry ) did an outstanding job.
John Hall Alaska’s guides and employees went above and beyond in keeping you informed and comfortable through your trip.
We had a wonderful trip and would recommend to anyone! Everything was taken care of and the arrangements were terrific!
It was a great trip, very well taken care of. Nice that we didn't have to tip for our meals as it was all included in the price. Jeremy was a great tour guide, very knowledgeable. Way to much food, but all was very good.
Wonderful experience they were very attentive to details. Made sure all were enjoying and comfortable
This was amazing experience.we couldn't ask for anything more. Every thing was planned out to the t. I would and have tell everyone to go and do this
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