The Kitchen Restoration Company Avis 

First class service. Excellent fitter

not sure if you received my reply regarding my review but here it is again just in case. I am over the moon and back with my restored kitchen. So quickly and tidely done. I would recommened you to anyone that is looking for a restored kitchen . Well done I am so hjappy with my new look Jan gypps

I’m very pleased with my new kitchen couldn’t have had a better service from start to finish. The quality of the doors and worktops were excellent. The fitter that came was very friendly and polite nothing was too much for him to do he was very professional and experienced. I’ve already recommended The Kitchen Restoration Company to my friends and family. One very happy customer.

Professional from start to finish, ie. sales, surveyor and fitters. Kitchen fitted over two days on the agreed dates. Very courteous and certainly very skilled, able and experienced fitters. They encountered a couple of issues which they rectified. Worked late until work was completed. Looks like a completely new kitchen - very pleased with the end result. Good value and would definitely recommend. Thank you.

Part 1 | Negligent
My partner and I placed an order on 09/07 for a small kitchen in London. We were very excited by the concept and completely trusting the process and really happy to support a family-owned business for a change. I was advised it would be an 8-week delivery time frame and immediately paid the deposit as requested. A couple of weeks later the surveyor came to take the measurements and gave us an installation date for the 28/10. So far so good.
As we are approaching the installation date and we had not heard from the company, I decided to contact them to confirm our installation date today and understand what to expect on the day. It took one email and 2 unsuccessful phone calls before I could get an answer. Though instead of confirming the appointment, the company informed me that they had accidentally cancelled our order as a result of some obscure 'admin' issue. I was also advised that should we wish to proceed, we would have to wait for February next year, which brings the delivery time frame to 3 times that mentioned on the order form. It is totally incomprehensible that a company would cancel an order without as much as an email, and even more questionable that they would not even think of contacting us to refund the deposit. The jury is out as to whether this was indeed a genuine one-off mistake (though I am skeptical now reading some of the comments posted on this platform). We are now waiting to hear back on how they suggest to make up for their negligence and the massive disruption caused as a result. We shall see. For now, we have gone from being excited to being very frustrated.

Part 2 | Awesome
Samantha worked with us and offered us options to help us move forward with our project and a generous discount. We considered changing our design option for one that would have allowed us to get our kitchen before Xmas. In the end, we decided to bite the bullet and wait patiently for the delivery timelines. Fast forward to Feb 2022, and we now have our brand new kitchen. We love it. Mick from the installation team was brilliant: a perfectionist with an eye for details. We are extremely pleased with stuck with the company and our original idea!

Very efficient likeable gentleman did a wonderful job which was difficult
but managed very well. Would recommend the company as well as said gentleman to anyone . Very good job am extremely pleased .

This is a very happy costumers
The fitter was first class
On time and great job
Just like to say a big think you
Love our lichen
And made one hell of a difference
Great job 👏

Perhaps not the cheapest but I would say the best.
We did panic a little when only one guy turned up but he (DAVE) worked non stop and made an excellent job and we were so pleased with the finish. I would recommend this company to anyone looking to have their kitchen refurbished.
Thank you Dave.

Everything from start to finish was very professional now have a new kitchen for a reasonable price.

Good guy did the job well and it has made our kitchen lighter and much nicer. I would recommend them no problem. 👍👍

We are delighted with the new look of our kitchen. Very helpful staff members. Professional job.

Fitter did not finish fitting one drawer and plinth but felt forced into paying balance as promised it would be sorted even though I told her I had not checked the kitchen for faults. Several found but when phoned to list them told no one was there to help and they would call me back. They never did. I phoned four times promised call back each time Still waiting even though fitting was about 7 weeks ago. Got fed up with waiting so fixed things myself.
Certainly not happy with the after service

As I was told it would take 2 days to fit the cupboards and in the end was not a full day I was not impressed with the work when I got a chance to examine it. I had a few minutes to look with the fitters just outside my kitchen. A builder told me pieces can be used to hide the fact the floor was not level which was not picked up by the person measuring the old fittings. Although the doors are soft close there is no way of preventing them smashing against the corner ones. I paid a lot of money for cupboard fronts which I should have just bought and asked someone else to fit them. The whole effect is nice and bright because I chose the right doors but the little mistakes annoy me. But ho hum we all get ripped off at some time. Glad it is my first time!

The service was fine, everything happened a promised and on time. The young man who fitted my worktop was pleasant and efficient.

So happy with the service from start to finish! Quality of product and installation is definitely 5 star.

Everthing clearly explained at first visit. All booked in and went perfectly to plan.
The fitter was prompt and efficient and we are very happy with the end result.

Following a request for a catalogue, we received a very polite Phone call to arrange an appointment. Your representative was very punctual and after inspecting the kitchen, he recommended the things that needed changing. It was quite an experience, as he just suggested the areas that needed attention without any "hard sell". He produced a very close match to the original and presented us with choices for worktops that suited our colour scheme.
When the day arrived, the two Polish workmen introduced themselves,
became familiar with the kitchen and went through the things they were
to replace. Their work was meticulous and they were friendly and efficient.
When work was finished, they cleaned up and removed any bits and pieces.
A phone call followed the restoration and we initiated payment. Unfortunately, we misread the amount and overpaid by £500. After a worrying nights sleep, we received a phone call explaining that you had realised our mistake and credited our account with that amount.
We were amazed and delighted by your honesty, professionalism and craftsmanship. Thank you all very much.
Alex and Kris Bullard