After many years of using Anolon pans, I decided to order a new pan set. Excellent quality. Great delivery (very quick!) by a polite Amazon delivery driver. The price was excellent, which prompted me... Voir plus
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It is now 2 days since I placed an order, Idid not receive an order confirmation, so I am not able to track. Emailed company, they promised reply within 24 hours, nothing. I find this totally unacc... Voir plus
L'entreprise a répondu
The Avalon pot with non scratching feature is very unsatisfactory . The silvery line on the bottom ( I suppose it should be stainless steel) becomes rusty after 2 months and looks very scary. by su... Voir plus
L'entreprise a répondu
Fantastic experience with Kitchenware Express. The ordering process was very simple, and the customer service was highly professional. The quality of the products is excellent and exactly as describe... Voir plus
À propos de l'entreprise
- Magasin d'ameublement et de décoration
- aussi dans
- Magasin de matériel de cuisine
- Magasin de plans de travail
À propos de Kitchenware Express
Écrit par l'entreprise
Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!
Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.
Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida
We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US
Coordonnées de contact
Riverview Road, CH62 3RH, Bromborough, Royaume-Uni
- 0151 482 8282
- https://kitchenwarexpress.co.uk/pages/contact-us
- kitchenwarexpress.co.uk
4,6
Excellent
689 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Wrong product sent waiting on…
Wrong product sent waiting on confirmation on a refund
29 juillet 2025
Réponse de Kitchenware Express
Hello. We’ve emailed you the return instructions for the incorrect item. Once we receive it back, we’ll confirm and process your refund. Apologies for the inconvenience.
Thinner pans than the past
Its seems shrinkflation is not only for chocolate bars and crisps.
I've have a set of Anolon pans for over 23 years and they have been fantastic, absolutely no complaints. As they were understandably starting to look a little tired I decided to replace them with another set for the next 20 years. I did not even look at any other brands I just thought Anolon has been great, we will go will the same again. The delivery was very fast, next day but unfortunately the new pans are a disappointment. They are considerably thinner and much lighter than my existing Anolon pans. I'm not sure this set will last 20 years. Please be aware if you are replacing an older set it's far from a like for like change.
30 juillet 2025
Réponse de Kitchenware Express
Thank you for sharing your experience — we truly value your loyalty and the trust you've placed in Anolon over the years.
We’re glad to hear your original set served you well for over two decades, and we understand your disappointment with the differences in the new set. Our cookware continues to evolve with updated materials and design, but we appreciate that long-term durability is a key expectation, especially for returning customers.
Your feedback is important. If you’d like to discuss your concerns further or explore alternative options, our customer care team would be happy to help. You may contact us here: https://kitchenwarexpress.co.uk/pages/contact-us
Thank you again for your honest review — it helps us continue to improve and support our customers better.
Efficient ordering and delivery…
Efficient ordering and delivery service.
Good quality product and reasonable price
21 juillet 2025
Nice pans
Bought these saucepans from tesco online, not used them yet. Pans look nice. Quick delivery.
16 juillet 2025
Excellent service!
A fantastic company with a phenomenal customer service team. I recently returned some faulty pans, and the team were simply amazing in ensuring I received a perfect set of pans. I would definitely recommend this company as you are in safe hands if something goes wrong with your product and the warranty is extremely generous. I have never experienced this level of customer aftercare before. The team provided outstanding care with every interaction! I will definitely be shopping with this company again for my cookware needs.
7 juillet 2025
Réponse de Kitchenware Express
Thank you so much for your thoughtful and generous feedback! We're absolutely delighted to hear that you had such a positive experience with our customer service team. Ensuring our customers feel supported and valued is at the heart of everything we do, and it's incredibly rewarding to know we were able to assist you with your cookware replacement.
Easy to orde
Easy to order items feel of good quality well packaged and good delivery time
2 juillet 2025
Lovely cutlery set
Easy purchase, very good prices for a great looking cutlery set. Good follow up communication and product delivered as expected.
30 juin 2025
Easy peasy purchase
Easy peasy purchase. Early doors but pans seem to perform liked we hoped nicely packed. The previous Meyers indeed lasted just over 10 years and were amazing.
Hopefully its a similar experience.
Thank you pan makers.
30 juin 2025
Satisfied customer
Goods arrived quickly, safely and well packaged.Great communication throughout.
4 juin 2025
Great customer service.
I ordered several glasses and oven gloves. I had a problem with a couple of damaged glasses but the problem was quickly rectified. Very friendly firm to deal with. Good products at competitive prices.
27 mai 2025
You wouldn't allow me to unsubscribe
You wouldn't allow me to unsubscribe? How mean?
So you got moved to Spam and then emptied into the trash.
I'll never have to see you any more.
26 mai 2025
Réponse de Kitchenware Express
I’m really sorry to hear you had that experience—it’s absolutely not our intention to make unsubscribing difficult or frustrating.
You should always be able to unsubscribe easily via the link at the bottom of any of our emails, but if that didn’t work as expected, I completely understand your frustration. We’ll send you a separate email shortly with clear instructions on how to unsubscribe, just to make sure it’s as straightforward as possible.
Can't ask for better
Delivery process quick, efficient and painless, thank you. Product seems high quality, safe and faultless so far.
16 mai 2025
Excellent quality price is great trays…
Excellent quality price is great trays very heavy and robust hopefully will last along time.
Worth five stars
Ps like the colour a change from the boring black.
Thank you
20 mai 2025
A professional service
The pans turned up as expected and were very expertly packed to prevent any damage.
20 mai 2025
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