Absolutely awful, made a purchase for £220 in November, product never turned up, they don't reply to you. Essentially have stolen my money, hopefully credit card can refund it. NEVER buy from them, to... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Purchased an Air fryer from Kitchley on 28th November, received an acknowledgement on the 29th, notified of a lead time of 5 to 10 days, a week later notified of a further delay of an extra 5 days, t... Voir plus
L'entreprise a répondu
I purchased Weber charcoal from Kitchley Limited, and the experience was excellent. The product arrived in good condition, and the service was prompt and efficient. Very satisfied with the purchase an... Voir plus
L'entreprise a répondu
The prices were quite a discount to other sites and now I see why. Lots of professional, polite emails apologising for delays but once you ask for a refund, nothing so I initiated a credit card char... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tuplaa online gaming platform is designed around one simple idea: when the momentum starts building, push it further. Clean navigation moves players quickly from discovery to action, while the brand’s double-power identity runs through games, promotions, and account features. Short visits feel immediate, and longer sessions always have another direction ready to explore. The game catalogue pairs steady choices with titles built for sharper swings. High-RTP video slots give players access to competitive long-term return profiles, while progressive jackpots and volatile reels chase heavier outcomes. Free spins, expanding wilds, stacked multipliers, and bonus buy mechanics can intensify selected rounds. Crash games and live tables add two completely different speeds to the same digital arena. A Tuplaa welcome package can give eligible newcomers deposit bonus value together with free spins. Wagering requirements set out the rollover, game contribution rules, activation window, and promotional limits before the reward enters play. Follow-up offers can extend the experience through new bonus formats, giving returning members something different to consider after the opening stage. Depositing and withdrawing follow a clearly connected account flow. Supported deposit methods provide several ways to add funds, and available withdrawal methods create practical payout routes. Transaction safeguards help protect sensitive details, while integrated verification and visible request updates make it easier to understand where each cashout stands during processing. Tuplaa carries its double-energy identity onto supported smartphones and tablets, keeping high-RTP titles, promotions, account controls, withdrawal tools, and payout tracking close at hand. The screen may be smaller, but the tempo stays fully charged. Join Tuplaa, activate the available welcome offer, and give the next session twice the momentum.
Coordonnées de contact
Royaume-Uni
- kitchley.co.uk
1,6
Mauvais
32 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Would give a 0 if I could
Would give a 0 if I could - clearly a scam. Do not order anything from here as products will not arrive.
31 décembre 2025
Avis spontané
Réponse de Tuplaa
We appreciate your review and thank you for taking the time to share it.
Terrible!
Terrible!! Do not buy from here.
I ordered an item that did not arrive and I am unable to get in touch with the customer service.
Total scam!
13 décembre 2025
Avis spontané
Réponse de Tuplaa
Thank you for leaving your feedback. We appreciate hearing from our reviewers.
Ordered but not delivered - Unable to contact
I ordered a blender 4 weeks ago. It still hasn't arrived and I can't contact the company.
30 décembre 2025
Avis spontané
Réponse de Tuplaa
We appreciate you sharing your opinion. Thank you for your review.
Scam
Scam, I ordered from here just like many other for Christmas with adequate time. Please see google reviews to get full picture
24 décembre 2025
Avis spontané
Réponse de Tuplaa
Thank you for taking the time to provide your feedback. It is appreciated.
SCAM
Ordered air fryer, after I sent email querying when it would arrive I received one gushing email thanking me for patience and saying delivery would be before Christmas. No air fryer and now not able to contact this company despite ringing emailing and using their supposed online chat !
10 décembre 2025
Avis spontané
Réponse de Tuplaa
We appreciate every review and thank you for sharing yours.
Zero Stars. Scam!
If I could write a zero star I would.
I have had the same issues as everyone else on here. Looks like the company was a new incorporation just in time for Black Friday sales. Managed to get their fake ninja air fryer up to the top of Google shopping products and pumped it out at just slightly below all the other retailers, making themselves look relatively legit.
Ordered on 20th November and had a couple of emails from them kicking the can down the road until 23rd December delivery. Still no delivery as of 29th December! Tried to cancel but no reply to any emails.
What a scam.
23 décembre 2025
Avis spontané
Réponse de Tuplaa
Thank you for your review. We appreciate your time and feedback.
Looks like a scam company.
Unfortunately, it appears this company is a scam. Order placed on 28th November received an e-mail advising of short delay. Received another e-mail assuring a phone call and delivery by their in house team on 22nd 23rd December and heard nothing since. If they are not a scam, the service is appalling but customer services writes a very good fob off e-mail.
28 décembre 2025
Avis spontané
Réponse de Tuplaa
We truly appreciate you taking the time to leave your feedback.
Ordered on 27th November still no Ninja air fryer
Ordered on 27th November. I have not received my order and it is now 27th December.
They should have delivered 7-10 days after the order was placed. An email to say there was a slight delay, then they said there was a problem with the courier and they would deliver it instead by 22nd or 23rd December. I have emailed several times and phoned them but no reply!
27 novembre 2025
Avis spontané
Réponse de Tuplaa
Thank you for sharing your review. We appreciate your thoughts.
Don’t trust this company
Don’t order from this company be warned, I ordered on 2/12 it’s now 26/12 and still waiting for my parcel. I emailed them 5 times, messaged 5 times and rang the so called help line, I’ve had no reply to any. Stay well clear of this company.
2 décembre 2025
Avis spontané
Réponse de Tuplaa
We value your feedback and appreciate you taking the time to write a review.
This company is a scam
This company is a scam and have written all their own positive reviews.
I ordered a Christmas present on the 2nd of December, I had to email and ask why I had no delivery date or progress on the order 10 days later. They assured me it would arrive in time for Christmas. Ive emailed around 7 times with no reply and obviously the item hasn't even been dispatched. Avoid this company, its a scam and you won't receive your order.
25 décembre 2025
Avis spontané
Réponse de Tuplaa
Thank you for taking the time to share your experience. We appreciate your feedback.
Good experience
It was a good experience purchasing from this company, though it arrived little late than expected.
9 octobre 2025
Avis spontané
Réponse de Tuplaa
Thank you, Maira, for taking the time to leave your feedback. We appreciate every review and value all feedback shared with us.
I purchased Weber charcoal from…
I purchased Weber charcoal from Kitchley Limited, and the experience was excellent. The product arrived in good condition, and the service was prompt and efficient. Very satisfied with the purchase and would happily order from them again.
10 octobre 2025
Avis spontané
Réponse de Tuplaa
Thank you, Raj, for your kind review! We truly appreciate you taking the time to share your feedback and are grateful for your support.
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