While product is good, the costumer service is horrible! I never received my order and sent over 4 emails to their costumer service requesting the money or the product, but no respond. NOTHING! I also... Voir plus
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Lisez les avis des autres
Ich habe das Radiance Powder durch eine Freundin empfohlen bekommen und hatte es bereits bei ihr getestet. Ich sehe bereits jetzt schon Veränderungen. tMeine Haut strahlt rein und ist viel feinporige... Voir plus
KLARSKIN is one of my favourite skincare brands. Been there as a customer from the very beginning - do appreciate high quality products (esp. Retingold) that my skin loves. And service is just wonder... Voir plus
Terrible! I placed the order over a month ago and never received it. I've tried contacting customer service several times, but no one answers. Now the DHL courier is telling me I have to pick up the p... Voir plus
À propos de l'entreprise
- Magasin de vitamines et compléments alimentaires
- Fournisseur de produits de beauté
- Entreprise de cosmétique
- Magasin de cosmétiques
Écrit par l'entreprise
At Klarskin, we believe in empowering individuals to achieve radiant, healthy skin from within. We understand the frustration of dealing with persistent skin issues like acne, redness, and sensitivity, often exacerbated by lifestyle factors, diet, and hormone imbalances. That’s why we’ve created products that go beyond traditional skincare, addressing the root causes of these issues for lasting results. Our formulas are developed with a blend of high-quality, vegan ingredients, probiotics, and essential nutrients that naturally work with your body’s systems. The Radiance Powder, for example, supports skin health by balancing the gut-skin axis, addressing both digestive discomfort and skin clarity. We know that our customers value a natural, sustainable lifestyle, so all Klarskin products are cruelty-free, without artificial additives, and packaged in environmentally friendly materials. Every Klarskin product is dermatologically approved and scientifically formulated to deliver real results without compromising on safety or sustainability. We aim to help our customers feel comfortable and confident in their own skin, removing the need for heavy makeup or harsh treatments. With a strong focus on quality and transparency, Klarskin is here to support your journey to clear, balanced skin and overall well-being. Embrace a skincare approach that works with your body naturally – because true beauty starts from within.
Coordonnées de contact
Nobelstraße 15, 70569, Stuttgart, Allemagne
- info@klarskin.com
- klarskin.com
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HORRIBLE COSTUMER SERVICE
While product is good, the costumer service is horrible! I never received my order and sent over 4 emails to their costumer service requesting the money or the product, but no respond. NOTHING! I also requested to pause my subscription but I got billed again, and I couldn't return or stop the product from sending, altho I do have email confirmation that I requested cancelation, but NO RESPOND! So just be aware that at company there are no people involved with costumer service and no one to help you if things go wrong. I have been subscriber, and using the product for about 7 years, which makes it even worse, to treat your loyal costumer that way. I ended my subscription and will no longer order from here. There are similar products out there and I may just give them a try.
Ottimo prodotto
Me encanta el resultado tan rápido que…
Me encanta el resultado tan rápido que tuvo y lo fácil que es mantener la constancia
Es war eine schnelle und effiziente…
Es war eine schnelle und effiziente Lieferung, und die Produkte waren ebenfalls von höchster Qualität.
Terrible
Terrible! I placed the order over a month ago and never received it. I've tried contacting customer service several times, but no one answers. Now the DHL courier is telling me I have to pick up the package in Germany, but I live in Italy, where I was supposed to receive my order. A terrible experience!!!
Me ha encantado mi experiencia con el…
Me ha encantado mi experiencia con el suplente dé Klarskin. El envío rápido y seguro y el producto muy satisfactorio
Subscription cancelation
„You can cancel your subscription anytime with no penalties or fees. Visit our subscription management portal at any time to cancel. Your cancellation will take effect immediately, and you won't be charged for future deliveries” - in practice impossible. There is no information how to find this subscription management portal. Anna
Jederzeit wieder!
Schnelle und unkomplizierte Lieferung. Tolles Produkt mit super Inhaltsstoffen. Ich habe das Sonnenöl schon mehrfach bestellt und hoffe, dass es weiterhin verfügbar bleibt.
These guys are great
These guys are great! I have used them for over 2 years ! the product never fails to deliver what it promises.
My trustee product for preventing…
My trustee product for preventing chronic UTIs. Also helps protect and restore my gut flora better than any pharmacy bought pre- & probiotic if I need to take antibiotics. Very happy with the product, as always!
KLARSKIN is one of my favourite…
KLARSKIN is one of my favourite skincare brands. Been there as a customer from the very beginning - do appreciate high quality products (esp. Retingold) that my skin loves. And service is just wonderful even when something has to be resolved. Highly recommended.
And thank you team for the experience ❤️
My order is missing although it says it…
My order is missing although it says it is delivered. I reached out to customer service via email as well as WhatsApp. Feeling like I wasted time and money as I have not heard from them still...
Best composition - best quality
I like the product because the composition is very clear, they chose the best ingredients, well thought and well explained. It is easy to take and you can tell it is really qualitative. Thank you!
Products work best all together
Great costumer service. Powder is nice, I have been using it for 2 weeks and noticed improvement on my skin. But the game changer are the three skin products. Started using it 2 days ago and already amazed! Recommend.
Product works great and when I had a…
Product works great and when I had a problem with a product getting stolen during the shipment, Customer Service was great in getting it replaced
Abofalle!
Ich habe bei Klarskin ein monatliches Abo für das Radiance Powder abgeschlossen. Ich wollte das Abo kündigen und habe bereits zweimal per E-Mail den Widerruf bzw. die Kündigung übermittelt. Leider habe ich nie eine Antwort erhalten – weder eine Bestätigung noch irgendeine Rückmeldung.
Trotzdem werden weiterhin Lieferungen verschickt und Beträge von meiner Kreditkarte abgebucht, obwohl ich das Abo längst beenden wollte. Ich finde es sehr enttäuschend, dass ein Unternehmen auf Kundenanliegen überhaupt nicht reagiert.
Derzeit kann ich die Firma nicht empfehlen.
Product does not meet expectations
Product does not meet expectations, delivery is many weeks long and an automated subscription plan, without option to cancel when you realize about it nor reply from “customer support “ bc it appears to be nonexistent, also their contact emails do not exist anymore
I reall like that it clear my skin and…
I reall like that it clear my skin and my tummy feels lets bloated
Das Produkt hat mir nicht geholfen…habe…
Das Produkt hat mir nicht geholfen…habe es 6 Monate genommen aber keine grosse Veränderung gesehen.
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