Klass - Armstrong's Mill Avis 15

TrustScore 4.5 sur 5

4,4

Middleton Street, DE7 5TT Ilkeston, Derbyshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a fabulous blouse ..looked so nice on the photo ..rather reduced so didn't.t expect it to be anything much but ..it arrived at speed ,material good sizing spot on and looks fabulous on highly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very friendly and helpful young lady dealt with my purchase on the telephone. As an older person I prefer to deal with an actual person rather than on line purchases. Love the cowl neck eyelash ju... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A Christmas gift was exchanged without any complications. A phone call to ensure the exchange was possible was dealt with very clearly and in such a good manner. The exchange was easy to carry out.

Noté 5 sur 5 étoiles

Easy to order, delivery to your door. swift delivery, Fits really good, washes great good products and affordable prices ,very pleased


À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. Magasin de vêtements

À propos de Klass - Armstrong's Mill

Écrit par l'entreprise

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Écrit par l'entreprise

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £30

Get free 48 hour tracked delivery on all orders over £30

Coordonnées de contact

  • Middleton Street, DE7 5TT, Ilkeston, Derbyshire, Royaume-Uni

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4,4

Excellent

TrustScore 4.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 82 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Ordered a fabulous blouse ..looked so…

Ordered a fabulous blouse ..looked so nice on the photo ..rather reduced so didn't.t expect it to be anything much but ..it arrived at speed ,material good sizing spot on and looks fabulous on highly recommend this blouse ..sizev16 fits a size 16 ..thank you klass..

10 février 2026
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Réponse de Klass - Armstrong's Mill

Good Afternoon Julie, thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Noté 5 sur 5 étoiles

Great experience

Easy to order, lots of choice and great Christmas party dresses. Love em.

5 décembre 2025
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Réponse de Klass - Armstrong's Mill

Good Afternoon, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Noté 5 sur 5 étoiles

A Christmas gift was exchanged without…

A Christmas gift was exchanged without any complications. A phone call to ensure the exchange was possible was dealt with very clearly and in such a good manner.
The exchange was easy to carry out.

27 décembre 2024
Noté 5 sur 5 étoiles

Fashionable

Easy to order, delivery to your door. swift delivery, Fits really good, washes great good products and affordable prices ,very pleased

16 décembre 2024
Noté 4 sur 5 étoiles

Clothes good quality and good value…

Clothes good quality and good value for money

8 novembre 2024
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Réponse de Klass - Armstrong's Mill

Good afternoon Joy

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

Noté 5 sur 5 étoiles

Good quality and very good delivery…

Good quality and very good delivery service xx

18 septembre 2024
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Réponse de Klass - Armstrong's Mill

Good afternoon Eileen

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Sophie - klass.co.uk

Noté 3 sur 5 étoiles

Nice colors

Nice colors, material creases too easily. Too long

5 août 2024
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Réponse de Klass - Armstrong's Mill

Good morning Phyl

Thank you for taking the time to write a review. I'm sorry to hear about your disappointing experience with us. It's always our intention to provide great customer experience. Please accept our sincerest apologies that we didn't live up to your expectations on this occasion.

Kind Regards Sophie - klass.co.uk

Noté 5 sur 5 étoiles

My jacket came beautifully rapped on…

My jacket came beautifully rapped on time, when I opened the package the jacket was amazing.

20 juin 2024
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Réponse de Klass - Armstrong's Mill

Good afternoon Lynda

I'm glad to learn that you were impressed with our service on your first order! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Sophie - klass.co.uk

Noté 1 sur 5 étoiles

Staff didn't want to serve

In the Roman clothing section we were treated very rudely, being ignored by the 2 women supposed to be serving who clearly just wanted to gossip with each other. Both my husband and had I tried to catch their eye without success. When I was able to but in I was spoken to very rudely. I tried to make a complaint and was told someone would ring me but they haven't.

2 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Cheerful staff

Cheerful staff, got what I wanted.

8 février 2024
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Réponse de Klass - Armstrong's Mill

Good afternoon Annette

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Sophie - klass.co.uk

Noté 5 sur 5 étoiles

Friendly and helpful telephone employee. Love my purchase.

A very friendly and helpful young lady dealt with my purchase on the telephone. As an older person I prefer to deal with an actual person rather than on line purchases. Love the cowl neck eyelash jumper purchased. I had already bought one from a Klass outlet so wanted more. Would have purchased others if all colours in my size hadn’t sold out.

8 février 2024
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Réponse de Klass - Armstrong's Mill

Good morning Jennifer

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Sophie - klass.co.uk

Noté 5 sur 5 étoiles

Good Quality and fits perfect.

Good Quality and fits perfect.
Delivered on time.

17 octobre 2023
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Réponse de Klass - Armstrong's Mill

Good afternoon Catherine

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Kate - klass.co.uk

Noté 5 sur 5 étoiles

Had been looking around for clothes for…

Had been looking around for clothes for my forthcoming holiday and just happened to look at Klass, had a good browse instore and then looked on the website, very impressed with choices and would recommend, very little on the high street for ladies of a certain age😄

28 août 2023
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Réponse de Klass - Armstrong's Mill

Good afternoon Beverley

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Sophie - klass.co.uk

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