Been out of stock in my size but as perfect colour to match skirt I purchased at Burleydam a few months ago asked if when back in stock I could be notified. Purchased last week and came within couple... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 26A, LA9 4LU Kendal, GB
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Helpful in store staff to process online return to store .
L'entreprise a répondu
Had great service for the last several years , I purchase on line from the US as gifts for friends who live in UK .i have used pay pal for easy returns and exchanges ,but this time my friend was unabl... Voir plus
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Very friendly staff
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À propos de l'entreprise
À propos de Klass - Westmorland Shopping Centre
Écrit par l'entreprise
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Écrit par l'entreprise
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Coordonnées de contact
Unit 26A, LA9 4LU, Kendal, Royaume-Uni
Get 15% Off Your First Order
4,0
Bien
8 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Pay pal
Had great service for the last several years , I purchase on line from the US as gifts for friends who live in UK .i have used pay pal for easy returns and exchanges ,but this time my friend was unable to exchange only return .Why …………
9 septembre 2024
Réponse de Klass - Westmorland Shopping Centre
Good afternoon Jean
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Emma - klass.co.uk
Perfect combination
Been out of stock in my size but as perfect colour to match skirt I purchased at Burleydam a few months ago asked if when back in stock I could be notified. Purchased last week and came within couple days. Excellent response. Perfect fit and all round satisfaction on my part. Keep up the good work. Only wish there was a Klass shop/ outlet nearer to me. I have to drive at least 1 hr on a busy single carriageway to my nearest shop at Kendal. However when visiting my friend in Cheshire always make a beeline to Burleydam.
12 juillet 2024
Réponse de Klass - Westmorland Shopping Centre
Good morning JACQUELINE
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Very friendly staff
3 juin 2024
Réponse de Klass - Westmorland Shopping Centre
Good morning Haley
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Goods arrived were too big
Goods arrived were too big, returned them to shop, where I was met with disdain…. They insisted to post the goods back, rather than the shop reimburse me… very annoying… to date still not received my refund… so won’t be shopping at klass again….
6 juin 2023
Réponse de Klass - Westmorland Shopping Centre
Hi Margaret
Sorry to hear you had an issue returning to store we have passed your feedback onto our store team to look into. In terms of your refund however we have checked our records and we can see that you were refunded on the 30th of June.
Helpful in store staff to process…
Helpful in store staff to process online return to store .
4 juin 2023
Réponse de Klass - Westmorland Shopping Centre
Good afternoon Marie
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Kate - klass.co.uk
Very happy with both my purchases
Very happy with both my purchases
I normally need size 18 but was looking for ages for the ones with the leather look panels
So ordered the xxl
Which I am glad as it was fine and the other in XL
28 février 2023
Réponse de Klass - Westmorland Shopping Centre
Good morning Flora
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchases. Thanks for shopping with klass and we really hope that we can welcome you back again soon.
Kind Regards Emma - klass.co.uk
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