I’m really impressed with the service from Clicket. Despite the mistake being my fault, they kindly amended my tickets without any hassle. Robert was absolutely fantastic, and incredibly helpful throu... Voir plus
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Lisez les avis des autres
Having not received my confirmation email, I emailed Klicket, and had a very prompt response from Robert, on a Sunday, and sorted it out quickly and satisfactorily.
Easy to buy tickets, but the real value came when I accidently deleted my email tickets!! I went onto the website, opened live chat and explained my issue to an agent, Joel Steve. He logged my issue a... Voir plus
Everything was seamless! From choosing my event to getting my tickets, it was super easy. Highly recommend this service to anyone looking for tickets I’m a regular buyer here, and it’s always smooth s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A leading Online Ticketing Marketplace. Providing event organizers and event visitors / ticket buyers with a fast, secure and easy way to buy and sell tickets. Based In England.
Coordonnées de contact
Manchester, Royaume-Uni
- support@klicket.co.uk
- klicket.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
There was an issue with a problem with…
There was an issue with a problem with my order not going through. It was the last minute tickets that had me losing my head but the support team was really helpful.
Had an issue with my booking
Had an issue with my booking , used the online chat to raise the issue . All resolved within 24hrs , great service
Very fast response and resolution
I ordered the wrong time slot for a ticket and it was fixed very quickly, by a real customer support agent, at midnight.
Excellent customer service from Joel…
Excellent customer service from Joel and Robert thank you for helping us get sorted.
The Great ticketing platform site is…
The Great ticketing platform site is also user-friendly and secure and when I called the customer care to change the time of my booking, Joel responded to me instantly. He was polite, highly educated, and solved my issue in a shorter period than I expect.
I was confused on some of the options…
I was confused on some of the options of tickets to an event but Joel provided outstanding customer support. He also took his time to explain to me every step and ensured that I got everything before I made the booking.
Great customer service
Great customer service. Wanted to change the date on my ticket and received my new tickets with newly changed date within the same day that I requested. Really impressed! Would highly recommend.
The website is very user-friendly for…
The website is very user-friendly for booking tickets, and any requests to amend booking dates are handled promptly. Customer service is excellent—efficient, responsive, and professional. The live chat agents reply quickly to messages, which is especially helpful and much appreciated.
Easy to buy tickets
Easy to buy tickets, but the real value came when I accidently deleted my email tickets!! I went onto the website, opened live chat and explained my issue to an agent, Joel Steve. He logged my issue and within 24hrs an email was sent with confirmation of my original purchade email plus a PDF of the tickets, just in case...and, Joel also followed up via email to make sure I had received the email and tickets. Outstanding service!!!

Réponse de Klicket
An amazing customer service experience
Honestly this team is super good. I had booked the wrong dates for the tickets to winter funland and they supported me the whole way through. The team was quick to reply, fast to act on this issue and resolved it within 12hrs to be exact 8hrs. A big thank you for the support and rearranging it all for me.
Brilliant customer service
Fantastic response
Steve Joel responded immediately. He dealt with my query straight away and let me know the outcome. He was fast, professional and very helpful. Thank you
Worked magic
I managed to get 4 free tickets from a friend but wasn’t able to purchase a 5th ticket for my partner as they was sold out for the date and time we needed, it was for my daughters birthday who has additional needs and i was very anxious about going on my own with 3 children, i emailed and inquired about purchasing a 5th ticket and they made it possible for us to go as a family, wonderful customer service, we can’t wait to enjoy our evening.
Great customer suport
Great customer suport. I have to admit i was really surprised at how quick was my issue solved. I wanted to send an email first but then thought to try the Chat and honestly it was solved within a day. Robert was really helpful and polite so i am glad i tried the live chat. We are looking forward to the Funland now together with the kids :)
Brilliant service by Joel Steve
Brilliant service by Joel Steve. No hassle in changing the date of my tickets
I’m really impressed with the service…
I’m really impressed with the service from Clicket. Despite the mistake being my fault, they kindly amended my tickets without any hassle. Robert was absolutely fantastic, and incredibly helpful throughout the process. I was worried as it was online help, with no contact number, but even so it’s rare to find customer service this good these days. Highly recommended!
Good support team
Purchasing the ticket was straight forward and when we had an issue and needed to change the date the support team are very clear, quick and helpful. Robert assisted with changing the booking more than once and was very helpful.
Thank you Joel helped…
Wanted to change the data Joel helped me to do it, thank you excellent customer service
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