Betrügerische „Firma“: sie haben meine Kreditkarte mit 49$ als „wiederkehrende Zahlung“ belastet. Einmal hat es gklappt und ich habe das Geld nicht zurückerhalten obwohl ich meine Bank informiert hatt... Voir plus
Kojiva Shop
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Lisez les avis des autres
Fraudulent company. They put you into a subscription without any notice and then charge you monthly for literally nothing. No product, no service. Just stealing. They have changed the name of thei... Voir plus
I previously wrote a review on my experience with this company. Not a good one either. With that being said I retract my previous comments. My package was finally delivered even though you never wo... Voir plus
L'entreprise a répondu
SCAM- do not order from this website. I did not receive the products and to add insult to injury they took money out of my account without my permission for a subscription I didn’t want, know about or... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
KojivaShop, all the latest in care and beauty.
Coordonnées de contact
Etats-Unis
- support@kojivashop.com
- kojivashop.com
Ordered 1 item 10 days ago-No…
Ordered 1 item 10 days ago-No merchandise has been received and they have tried to charge my Credit Card now 3 more times-Credit Card Company declined this thank goodness-Scam Scam Scam!!!
28 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
They are a scam
They are a scam, they secretly subscribe you to a membership club where they take $48 or more from your account every month
1 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Massive subscription scam
I ordered the facial contour brushes, which I have no complaint about, they are lovely to use. What is NOT lovely is the fact that after purchasing them (for £25-30 so NOT cheap) I was then charged a further £38! I was told I’d signed up for some vip BS subscription, so I could buy more crap, cheaper.
At NO point was I made aware I was signing up for any further charges or nonsense and I would never have knowingly done so
this is a massive scam and subscription info must be hidden away so while you act like a normal person and BUY one item - assuming this is all you are involving yourself in - they are quietly signing you up for any further charges outrageous and expensive scam
I am currently demanding a refund
It is a breach of the Consumer’s Rights Act 2015 & the Consumer Protection from Unfair Trading Regulations 2008 for a company to sign you up for a subscription without clear consent.
28 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
This company keeps charging me even…
This company keeps charging me even though I wrote them to cancel. And they are charging me AGAIN!. I'M SUING.
28 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Be careful
NDO NOT PUT IN YOUR CREDIT INFORMATION
I did receive my 3 brushes, but I was also charged $140 for them because apparently I had signed up for the VIP membership? And no returns. So be careful.
25 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Waited a month for 2 facial contour…
Waited a month for 2 facial contour brushes and never received them. I emailed kojiva, they said it was delivered but it was not. Ups tracking doesn't recognize tracking number, and no pictures of drop off location.
Can't get a refund very disappointed.
24 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Son una estafa
Son una estafa. No compréis. Os suscriben sin que te enteres y te hacen cargos dobles. Es una verguenza. En mi caso compre dos porque hacían oferta. Y además un aceite. El aceite no me ha llegado todavia. Luego me llego un cargo de 43€ y pico. Pero pensé que era lo de los productos. Hasta que un mes más tarde me han vuelto a hacer dos cargos. He contactado con ellos y resulta que es la suscripción a un club que entras por su web al que nunca me dijeron que estaba suscrita. Además representa que te dan un código de acceso y a mi no me ha llegado ningun email de confirmación. No compréis porque sin saberlo estaréis aceptando la suscripción. Les contacte por lo del aceite y nunca me respondieron. Ahora para reclamar los pagos si me han respondido para decirme que no me lo devuelven. La cuestión es que me han hecho doble cargo. Ya he iniciado el trámite con el banco. Espero que algún día puedan he had mano de las suscripciones. No hay regulación y están estafando mucho dinero a la gente.
25 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
This website is a SCAM
This website is a SCAM. They charged me $29.99 and never send me a confirmation email or the product. I wrote them an email but never heard back. Two weeks later, they charged me $49.99 for absolutely no reason. Again, no email confirmation from them or response to my email or the actual product. I filed a dispute with my credit card. Stay away from this scam.
26 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
do NOT buy
do not buy, similar to everyone else, no confirmation email, loads of emails to deceive me into thinking i didn’t complete the transaction and to pay again, then they try and take £38 every other day from my account, oh and my products not arrived yet, scamming dirty tramps
UPDATE - they replied with some rubbish lie, because the same day they sent the reply about new management they tried to take £38 from my account again
14 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
I previously wrote a review on my…
I previously wrote a review on my experience with this company. Not a good one either. With that being said I retract my previous comments. My package was finally delivered even though you never would had known I had anything coming. The lack of communicating and being more focused on basically tricking you into buying another product with the over load of incomplete purchase emails and texts received. I rate a 3 star only because the product actually showed up. The quality well I would say it looks nice. So that is my final comment on this. Will not order anything else from with the time wasted to try and figure out what east going on.
25 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Estafa
Una estafa, todo mentira.
Me cobraban y quitaban dinero cada mes, y nunca me ha llegado el producto.
Ojo antes de pedir y pagar 🙏
24 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Been charged over £38 twice over the…
Been charged over £38 twice over the last two days and not received the lymphatic brush I originally paid £22 for two months ago. Total scam I would not purchase from them. Now going through the hassle of getting my money back. The reply below does not fill me with confidence as I have been in contact with them already yesterday and been informed that the charges are for a subscription that I never signed up for. The reply below seems like a delaying tactic. I have now raised the issue with my bank for all of the charges.
23 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
I wish that I’d read some of the…
I wish that I’d read some of the reviews before I ordered their Lymphatic drainage brush.
I did receive the product - which I was charged £23 for (it’s not worth the money by the way). They didn’t send an email confirming the order though, so I didn’t receive an order number or details about delivery.
I was also horrified to find that 1 week after charging me for the brush, they took £39 on the Monday AND the Tuesday of the same week.
They have responded saying I signed up for a subscription, which I definitely didn’t do and there is no mention of it at any point in the order process.
Please BEWARE of buying from this company.
20 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
SCAMMERS
SCAMMERS
DONT BUY FROM HERE I PAYED FOR ONE BRUSH ON THE 17th April and today a further 2 payments of £38 have been taken from my account!! Will be making a complaint with my bank I want that money back
24 avril 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Thieves!!!
I would give zero stars if I could. I warn you now, do not buy from this place. They keep taking money from my account. 3times!!! After the first one they said they signed me up to a subscription, which I did NOT know about nor ask for. They said they would cancel it, ignoring my refund request, and have taken a further 2 payments from my account. I’ve had to now block my card. Thieving ba****ds!!! AVOID. Fuming 😡
22 mars 2026
Avis spontané
Réponse de Kojiva Shop
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Had a great experience
had a great experience with KojivaShop. Shipping was quick and hassle-free, and the products are really high quality everything arrived exactly as expected. I’d definitely order from them again
21 mars 2026
Avis spontané
Réponse de Kojiva Shop
Dear customer,
Thank you so much for your kind words and for taking the time to share your experience with us.
We are truly happy to hear that you are satisfied with your purchase and our service. Your support means a lot to us and motivates us to keep improving every day.
We look forward to serving you again in the future!
Kind regards,
KojivaShop Team
I am very satisfied with my experiene
I am very satisfied with my experience at KojivaShop. The shipping was fast and punctual, and the products stand out for their excellent quality, fully meeting expectations
8 mars 2026
Avis spontané
Réponse de Kojiva Shop
Dear customer,
Thank you so much for your kind words and for taking the time to share your experience with us.
We are truly happy to hear that you are satisfied with your purchase and our service. Your support means a lot to us and motivates us to keep improving every day.
We look forward to serving you again in the future!
Kind regards,
KojivaShop Team
Excelente experiencia con Kojivashop
Excelente experiencia con Kojivashop. El envío fue rapidísimo y llegó en perfectas condiciones, muy bien embalado. Además, los productos son de gran calidad y tal como se describen. Sin duda, una tienda en la que volveré a comprar
26 février 2026
Avis spontané
Réponse de Kojiva Shop
Dear customer,
Thank you so much for your kind words and for taking the time to share your experience with us.
We are truly happy to hear that you are satisfied with your purchase and our service. Your support means a lot to us and motivates us to keep improving every day.
We look forward to serving you again in the future!
Kind regards,
KojivaShop Team
He probado el servicio para obsequiar y…
He probado el servicio para obsequiar y la gente del support han aclarado mis inquietudes con respecto al envío, espero volver a comprar para diciembre
10 avril 2026
Avis spontané
Réponse de Kojiva Shop
Dear customer,
Thank you so much for your kind words and for taking the time to share your experience with us.
We are truly happy to hear that you are satisfied with your purchase and our service. Your support means a lot to us and motivates us to keep improving every day.
We look forward to serving you again in the future!
Kind regards,
KojivaShop Team
Kojivashop.com = ABSOLUTE SCAM!!
Kojivashop.com = ABSOLUTE SCAM!!
I NEVER RESAVED
17 avril 2026
Avis spontané
Réponse de Kojiva Shop
Dear customer,
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at [email or support channel] with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
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