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Lisez les avis des autres

Noté 1 sur 5 étoiles

Scam - the product arrives very poor quality, the website shows a London address but when you try to return they initially refuse and then say it needs to be shipped to China for them to check....

Noté 1 sur 5 étoiles

The entire process and product itself feels on the forward edge of being a scam. Neither product that arrived was branded Konah Home and was clearly sourced product from elsewhere of inferior quality.... Voir plus

Noté 2 sur 5 étoiles

The “Smart Productivity Timer” is nothing more than a cheap piece of plastic with the exact same abilities as free apps on your phone. For example, the IntervalTimer app does everything this devi... Voir plus

Noté 2 sur 5 étoiles

As others have said, this timer is very cheaply made to begin with. The photo shown on the website does not match the actual product in terms of the look of the bezel and more so, regarding the visibi... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

43 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Tous les avis

(43)

21 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Only awarding on star because I can't…

Only awarding on star because I can't do 0.
DO NOT BUY STUFF FROM THIS COMPANY.
Cheapest plastic products you get at AMAZON (or TEMU, or AliExpress) for less than half the (Sale) price. Wanted to return the timers but it's part of their return policy to not refund items purchased in a sale. Well, lesson learned the hard way. Don't make the same mistake.

20 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Don't fall for that crap!

Don't fall for that crap!
They are advertised as premium.
The product does not work properly and it is shit of plastic, same thing that Temu has for 10% of the price

12 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

X10 Markup and Difficult Refund Process

They made a cheap product, with a quality I’d expect from a dollar store and sold it x10. My direct email to them on my experience:

1. First mark up the item so that you gain +70-80% profit, and avoid telling the customer the product is from China worth $3 at best. Customers fall for your pretend to be western trap and buy the product anyway - Sept 5th 7:48pm EST

2. Receive customer request to cancel the order - Sept 5th 8:39pm EST (only 30mins later)

3. Delay to respond to a customer’s email in a timely manner, but agree to refund when they followed up, and then don’t actually do it - Sept 9th 10:07am EST

4. Emailed back and made excuse that it’s too late for them to cancel, as the product has already left the port - Sept 15th 1:33am EST

5. Instruct customer to refuse to accept the package but they CANT because the package does not require signature and is left at the doorstep - Sept 15th 7:44am EST

6. Punt the full responsibility on the customer now and have them pay for the refund and hope the customer doesn’t go through the trouble…Sept 16 10:

As expected, even though the package was sent to me via Mississauga, I have to return it to China, costs $12. They’ve also said that it’s at their discretion once they receive it whether they will accept the return. Now it’s a game of probability since the product cost $50.

I opened the package, and it’s such a tacky plastic gadget. Would attach photos if I could but, this company is great at marketing up. They pretend to have great customer service but not accountable when put to the test.

9 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam - never shipped product, won't return payment

I never received my order - they didn't ship it.
They now refuse to return my money, as they say i should have let them know about issues with my order within 30 days of ordering. No where in there terms of service is this stated.

I didn't think there was issues as i was notified by mail that they were preparing the order and would let me know once it was shipped.

27 août 2025
Avis spontané
Noté 2 sur 5 étoiles

Do not waste your money

The “Smart Productivity Timer” is nothing more than a cheap piece of plastic with the exact same abilities as free apps on your phone. For example, the IntervalTimer app does everything this device claims to do—without costing you a cent.

To make matters worse, the company refuses to give refunds or replacements, even when the product is poor quality and doesn’t match expectations. Instead, they hide behind their “policy” and offer you a discount code, forcing you to spend more money with them.

This product is a rip-off, and the customer service is just as bad. Save yourself the frustration—download a free timer app and avoid this company entirely.

19 août 2025
Avis spontané
Noté 2 sur 5 étoiles

Overpriced, poor function

As others have said, this timer is very cheaply made to begin with. The photo shown on the website does not match the actual product in terms of the look of the bezel and more so, regarding the visibility of the numbers. In addition, the you can only pre set in the countdown mode in 5 second increments. Not very helpful with tasks such as baking. Overall, while it does turn on, a very overpriced product, that does not function well.

18 août 2025
Avis spontané
Noté 1 sur 5 étoiles

BAD - All aspects of this purchase!

I purchased the timer and it was sent from Korea so it took some time to arrive. And then when it did I was so disappointed. Poorly packaged and very poor construction. I wrote to the company a number of times to return this timer for a refund and I have not heard back from them once! I suggest that you stay away for Konah Home!!!

15 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid – misleading products and illegal return policy.

Very disappointed with my experience. The items I received were cheaply made plastic, despite being advertised as premium quality. Even worse, the company refuses to accept returns for non-faulty items, which goes against UK consumer law for online purchases. I would strongly advise others to shop elsewhere.

23 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Cheap plastic from China

Cheap plastic from China. I bought it expecting a good quality timer, thinking that price and buying it on 🇺🇸 dedicated website will guarantee not receiving low quality 💩 from China. Never been so disappointed. My worst purchase ever.

13 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

China Drop-Shipping Scam

Scam - The product is a cheap plastic China drop-shipped dollar store item sold as a premium product. Customer support will waste your time and make you jump through hoops (like sending them videos demonstrating how the product is not functioning properly) and then finally say they can't accept the return because it's a "sale item". Technically this is illegal as I'm in the EU and the law requires a 2 week return window on online purchases regardless of it it's "on sale" or not.

27 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. Piece of plastic, magnet doesn't work, cannot set timer consistent with advertisement, not even child-level toy.

1 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam! Tried to buy, but their website redirects back to google if you have adblocker on.

16 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Timer is total garbage

Sent me bad quality garbage for $35 (which is expensive for a timer) and then said they cannot refund/return due to it being a sale item. It has always been on sale and I believe they are using this reason to scam people. Please do not buy from this company

26 février 2025
Avis spontané

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