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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kriddo customer service team are very amazing. I got a bike from them through Amazon and a part broke . I was so frustrated after looking all over for a replacement and as a last resort before junking... Voir plus

Noté 5 sur 5 étoiles

I truly can’t say enough good things about this company and their customer service. ❤️ I ordered a bike for my son last year, but he was still a little too small to ride it, so we put it away unti... Voir plus

Noté 5 sur 5 étoiles

I’m astounded by this company’s customer service-and I haven’t even opened the box yet! I ordered a trike for my 5y/o son who has autism. I figured it would give him a nice transition to a bicycle in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We wanted our 18 month grandson to be able to ride bikes with his older cousins. We saw this small balance bike online and thought we would try it out. He LOVES it! It fits him perfectly and he's adva... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jouets pour enfants
  2. aussi dans
  3. Magasin de puériculture

Écrit par l'entreprise

KRIDDO's mission is to design lightweight, efficient, all-terrain bikes that help children build balance, coordination, and confidence as they grow. At KRIDDO, we believe that every ride is a step toward independence, exploration, and joyful movement. Our thoughtfully crafted bikes are more than just toys. They are trusted companions on your child’s journey of discovery.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

79 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(79)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service!

Huge thanks to the Kriddo team! You were super responsive and helpful with my issue.
Got a replacement part sent quickly and free of charge—no stress at all.
Definitely a 5-star experience! 🌟

1 juillet 2025
Avis spontané
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Réponse de KRIDDO

Aww thank you so much for the sweet message! We're really happy to hear everything worked out smoothly. Always here if you need us again. Enjoy and happy riding!

Noté 5 sur 5 étoiles

Really great quality toddler bike and…

Really great quality toddler bike and AMAZING CUSTOMER SERVICE! We lost a part and their customer Service team was so kind and responsive and sent me a replacement part. Highly recommend this toddler bike and company!!

3 juin 2025
Avis spontané
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Réponse de KRIDDO

Thank you so much for your lovely feedback! We’re super happy to hear you’re enjoying the bike and that our team could help quickly. If you ever need anything else, just give us a shout. Wishing your family many fun and joyful moments ahead.

Noté 5 sur 5 étoiles

Solidly product, GREAT service!!

Solidly built product! I had a problem with one pice so called customer service - got the BEST service I have EVER experienced - listened to my problem (bad part), responded quickly with new part and SUPER friendly attitude!!! Will always look to KRIDDO if they have a product I am interested in in the future!!!

18 juillet 2025
Avis spontané
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Réponse de KRIDDO

Thanks a bunch for the kind words! We’re so happy everything got sorted out smoothly!

Noté 5 sur 5 étoiles

Great friendly customer service.

Great friendly customer service.
The trikes are perfect for our little grandbabies!
Everything was easy to put together and the little ones love them!

3 juillet 2025
Avis spontané
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Réponse de KRIDDO

Thank you so much for your kind message!

We truly appreciate your support, it means a lot to our team.

If you ever have any questions, feedback, or need assistance in the future, please don’t hesitate to reach out.

We’re always happy to help!

Noté 5 sur 5 étoiles

This company took care of my problem…

This company took care of my problem right away only took him 24 hours. Thank you for all your hard work.

12 juillet 2025
Avis spontané
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Réponse de KRIDDO

Your feedback means a lot to us and keeps our team motivated. We're always striving to provide the best possible service, thank you for being with us!

Noté 5 sur 5 étoiles

I had to reach out to customer support…

I had to reach out to customer support via email for a replacement part the customer support they provided is phenomenal I recommend they products they are amazing thank you again for all of your help I will definitely buy again

13 juillet 2025
Avis spontané
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Réponse de KRIDDO

We’re truly grateful for your support and trust in our brand. Knowing that you're happy with your experience motivates us to keep doing our best. We’re always here if you need anything in the future!

Noté 5 sur 5 étoiles

Great customer service

The trike/bike arrived with a broken hubcap so I contacted Kriddo -- They quickly responded saying they would ship a new hubcap ASAP. The replacement arrived quickly and in time for our grandson's birthday.

Very helpful customer service -- quick replies and rapid resolution of our problem

Also, the bike/trike is very well constructed and should last for many kids

20 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I recommend Kriddo

Kriddo is a great company, my daughter received a tricycle for gift in Christmas and was very easy to assemble, months later we lost one of the pieces but I sent an email to the company and they help me very well shipping me a new replacement part, the gave me awesome customer support and very quick. I highly recommend their products.

24 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and product

I had a wonderful experience with Kriddo! The product quality is excellent, and the shipping was fast. My child absolutely loves the bike—it’s sturdy, easy to assemble, and super fun to ride. The customer service was also very helpful and responsive. I highly recommend this company to other parents

1 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect mix of fun, safety, and quality

I’m truly impressed with the quality and thoughtful design of KRIDDO products! Everything was easy to assemble, very safe for children, and absolutely adorable. My little one loves it — and so do we! Thank you for creating something so fun and practical for families. Highly recommend!

15 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Fake Reviews?

I’m really confused with all the great reviews of Kriddo’s customer service. Fakes all? The phone number Trustpilot posts as their customer service number is not functional. Hasn’t been since I first tried it a week ago. My granddaughters trike does not peddle at all due to some flaw. Check your information Trustpilot.

Rick Klettke

4 juin 2025
Avis spontané
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Réponse de KRIDDO

Hi there, we are truly sorry to hear about your experience and appreciate you bringing it to our attention. Please feel free to contact us at support@kriddo.com. Our team will do everything possible to assist you and ensure a satisfactory resolution.

Noté 5 sur 5 étoiles

Great product, even better customer service

Great product, my 3-year-old son loves his tricycle. I had a minor issue with damage my son had caused, and customer service was able to quickly and professionally solve the issue. They were amazing to work with, and I will be looking to purchase additional products in the future from this company. I highly recommend them

9 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I accidentally threw away the pedals…

I accidentally threw away the pedals that came with a Kriddo bike that I bought for my grandson. They don’t normally sell replacements, but after I contacted them, they were kind enough to help me get new ones. Also, they responded very fast. I’m super impressed with the quality of their customer service and highly recommend their products.

5 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

There were some missing parts in our box so we contacted customer support. They immediately corrected the problem and sent what we were missing and the little girl loves her tricycle.

26 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer Service Went Above and Beyond

I was trying to fix some toddler tricycles for my church's early childhood center and daycare. I needed replacement parts, but the website said the spare part was out of stock. I emailed customer service when they might additional part back in stock. They asked for a receipt when it was purchased from Kriddo, but the childhood center purchased it through Amazon. I still submitted the receipt from Amazon and customer service went out of there way to get the new parts for the tricycles. This is a company that stands behind their products even if the product is past its warranty.

22 mai 2025
Avis spontané

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