Kriddo customer service team are very amazing. I got a bike from them through Amazon and a part broke . I was so frustrated after looking all over for a replacement and as a last resort before junking... Voir plus
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I truly can’t say enough good things about this company and their customer service. ❤️ I ordered a bike for my son last year, but he was still a little too small to ride it, so we put it away unti... Voir plus
I’m astounded by this company’s customer service-and I haven’t even opened the box yet! I ordered a trike for my 5y/o son who has autism. I figured it would give him a nice transition to a bicycle in... Voir plus
L'entreprise a répondu
We wanted our 18 month grandson to be able to ride bikes with his older cousins. We saw this small balance bike online and thought we would try it out. He LOVES it! It fits him perfectly and he's adva... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
KRIDDO's mission is to design lightweight, efficient, all-terrain bikes that help children build balance, coordination, and confidence as they grow. At KRIDDO, we believe that every ride is a step toward independence, exploration, and joyful movement. Our thoughtfully crafted bikes are more than just toys. They are trusted companions on your child’s journey of discovery.
Coordonnées de contact
21019 BAKER RD APT 16, 94546, CASTRO VALLEY, Etats-Unis
- 877-757-4336
- support@kriddo.com
- kriddo.com
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Excellent customer service!
Huge thanks to the Kriddo team! You were super responsive and helpful with my issue.
Got a replacement part sent quickly and free of charge—no stress at all.
Definitely a 5-star experience! 🌟

Réponse de KRIDDO
Really great quality toddler bike and…
Really great quality toddler bike and AMAZING CUSTOMER SERVICE! We lost a part and their customer Service team was so kind and responsive and sent me a replacement part. Highly recommend this toddler bike and company!!

Réponse de KRIDDO
Solidly product, GREAT service!!
Solidly built product! I had a problem with one pice so called customer service - got the BEST service I have EVER experienced - listened to my problem (bad part), responded quickly with new part and SUPER friendly attitude!!! Will always look to KRIDDO if they have a product I am interested in in the future!!!

Réponse de KRIDDO
Great friendly customer service.
Great friendly customer service.
The trikes are perfect for our little grandbabies!
Everything was easy to put together and the little ones love them!

Réponse de KRIDDO
Amazing company that stands behind the…
Amazing company that stands behind the product

Réponse de KRIDDO
This company took care of my problem…
This company took care of my problem right away only took him 24 hours. Thank you for all your hard work.

Réponse de KRIDDO
I had to reach out to customer support…
I had to reach out to customer support via email for a replacement part the customer support they provided is phenomenal I recommend they products they are amazing thank you again for all of your help I will definitely buy again

Réponse de KRIDDO
Great customer service
The trike/bike arrived with a broken hubcap so I contacted Kriddo -- They quickly responded saying they would ship a new hubcap ASAP. The replacement arrived quickly and in time for our grandson's birthday.
Very helpful customer service -- quick replies and rapid resolution of our problem
Also, the bike/trike is very well constructed and should last for many kids
I recommend Kriddo
Kriddo is a great company, my daughter received a tricycle for gift in Christmas and was very easy to assemble, months later we lost one of the pieces but I sent an email to the company and they help me very well shipping me a new replacement part, the gave me awesome customer support and very quick. I highly recommend their products.
Excellent service and product
I had a wonderful experience with Kriddo! The product quality is excellent, and the shipping was fast. My child absolutely loves the bike—it’s sturdy, easy to assemble, and super fun to ride. The customer service was also very helpful and responsive. I highly recommend this company to other parents
Perfect mix of fun, safety, and quality
I’m truly impressed with the quality and thoughtful design of KRIDDO products! Everything was easy to assemble, very safe for children, and absolutely adorable. My little one loves it — and so do we! Thank you for creating something so fun and practical for families. Highly recommend!
I had an issue with a part for a…
I had an issue with a part for a toddler tricycle and the service offered by the customer support team couldn't have been better. Prompt and efficient. I would be happy to recommend this company,
Fake Reviews?
I’m really confused with all the great reviews of Kriddo’s customer service. Fakes all? The phone number Trustpilot posts as their customer service number is not functional. Hasn’t been since I first tried it a week ago. My granddaughters trike does not peddle at all due to some flaw. Check your information Trustpilot.
Rick Klettke

Réponse de KRIDDO
Great product, even better customer service
Great product, my 3-year-old son loves his tricycle. I had a minor issue with damage my son had caused, and customer service was able to quickly and professionally solve the issue. They were amazing to work with, and I will be looking to purchase additional products in the future from this company. I highly recommend them
I accidentally threw away the pedals…
I accidentally threw away the pedals that came with a Kriddo bike that I bought for my grandson. They don’t normally sell replacements, but after I contacted them, they were kind enough to help me get new ones. Also, they responded very fast. I’m super impressed with the quality of their customer service and highly recommend their products.
Good company and truly wonderful…
Good company and truly wonderful customer service.
Will definitely remember to purchase more bikes from them. :)
I had an issue with my order and they…
I had an issue with my order and they were fantastic. Got everything sorted out and they expedited my order. I can’t say enough good about their customer service.
My overall experience with this company was very pleasant. Bike is very well-made. Customer Service is bar non
My overall experience with this business was fantastic. The bike is very well-made easy to assemble, but most importantly the customer service at KRIDDO is bar NONE!!! if you’re looking to make a purchase for a balance bike look no further
Great customer service
There were some missing parts in our box so we contacted customer support. They immediately corrected the problem and sent what we were missing and the little girl loves her tricycle.
Customer Service Went Above and Beyond
I was trying to fix some toddler tricycles for my church's early childhood center and daycare. I needed replacement parts, but the website said the spare part was out of stock. I emailed customer service when they might additional part back in stock. They asked for a receipt when it was purchased from Kriddo, but the childhood center purchased it through Amazon. I still submitted the receipt from Amazon and customer service went out of there way to get the new parts for the tricycles. This is a company that stands behind their products even if the product is past its warranty.
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