Kroll Avis 25

Appointed as a "friendly liquidator" by the Director's of the company who went into voluntary liquidation. They subsequently ignored creditors questions and did the bare minimum to follow up with queries. Stacey Lau and Cosimo Borelli were aggressive and unprofessional on creditor calls.

It's astounding that they are selected to administer so many large bankruptcy cases. On BlockFi, they have consistently failed to provide any meaningful response to my inquiries. They sent incorrect information about case deadlines. They send me the same boilerplate response each time I ask a question, which does not address what I've asked. They are subjected to little or no oversight by the U.S. Bankruptcy Courts, which shows, as they have no urgency or interest in responding to claimants.

Completely unprofessional.

They are in charge of the FTX Restructuring Administration and are not even able to initiate a KYC procedure. Week after week goes by and neither they or their Partner BitGo seems to have any idea how to fix their own broken IT systems.

Extremely bad experience using Kroll as liquidators in Hong Kong.

-Very expensive.
-Charge you “additional fees” without prior consulting you to give you a chance to object and inform you 3 months after the liquidation date.
-Do not follow the agreed terms of payment from a signed Side Agreement.
-Unprofessional and took over 1.5 years to finalize a simple voluntary liquidation.
-My personal experience was that they were not objective and impartial and as a liquidator this is of paramount importance.

Save your money and avoid this company for liquidation services - they charge a ridiculous amount of money for what they do.

Kroll were annointed administrators of Signature Living Hotel Limited and also another separate business my husband and I invested in.

They bill £500+ an hour and claim it takes them to do in 200 hours what any other organisation can do in 10 hours.

They have dragged out both the administration processes to as long as they possibly can.

Everything is about milking as much money as possible for themselves.

So far they have raked in millions and millions of pounds of fees for themselves! They have not returned a penny to me or any other investor!

When you contact them, they don't reply to emails or pick up the phone. Staff work from home, too busy on Instagram.

They couldn't care less about the investors into these businesses. It's all about maximising earnings for Kroll by dragging out the administration process to several years, with no end in sight, and charge eye-watering hourly rates multiplied by thousands of hours.

Therefore, all my invested life savings have gone to Kroll.

It has left me and my family financially and emotionally broke.