Kent & Sussex Home Improvements LTD Avis 413

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

previous installers left me elfor weeks it was like that until Dean came with his lad Drake They worked for hours refitting door and the walls round it. Now i love it. . I I believeDean should be giv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dean arrived nice and early and explained what he was going to do before starting. He was friendly, efficient and extremely tidy. Having a new front door & panel fitted took approximately 5 hours. Gre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff were great: many thanks Kier who came to our door to offer us a great deal; Josh who did the contract visit; John who measured up and Paul and Dave who fitted the windows. The job was p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very friendly staff who are happy to help. We had some mishaps with an admin error and some accidental damage, but they fixed everything with no hassle, no extra fees, and quickly. Very professional c... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

413 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

My door is great, and I can lock and unlock Thanks to DEAN. A Great Worker making sure I was happy with his work. I am cos previos workers left me with a mess and not even a byea Bye

previous installers left me elfor weeks it was like that until Dean came with his lad Drake They worked for hours refitting door and the walls round it. Now i love it. . I I believeDean should be given a large bonus and show how your other 'fittrers' should been shown the correct way to do a ob and how to treat customers. Dean was so friendly but got on with hie work even showing me how to use lock and giving me chance to prove I could do same. SUPER

10 avril 2026
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your kind feedback! We’re delighted Dean and Drake could get there in the end !

Noté 5 sur 5 étoiles

Contract No. C10803. From start to finish

From start to finish, prompt,regular contact from all. As for the Installation, we would highly recommend the hard-working Team of 'Christian' & 'Joe', for their efficiency and helpfulness. - A Credit to the Company.

17 avril 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your kind words! We're glad you had a great experience, and we'll pass your praise on to Christian and Joe.

Noté 5 sur 5 étoiles

Friendly and Professional

Very friendly staff who are happy to help. We had some mishaps with an admin error and some accidental damage, but they fixed everything with no hassle, no extra fees, and quickly. Very professional company, would recommend!

17 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you so much for your kind words! We’re really glad we could resolve everything quickly and make things right for you. Your recommendation means a lot to us, and we’re always here to help if you need anything in the future.

Noté 5 sur 5 étoiles

Great work: all stages of the process were made easy

All the staff were great: many thanks Kier who came to our door to offer us a great deal; Josh who did the contract visit; John who measured up and Paul and Dave who fitted the windows. The job was professional, our home is lighter and cleaner and it's really given us a lift and motivation to change up our home.

2 avril 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your wonderful feedback! We’re so pleased to hear that every stage of the process felt easy and that the whole team made a great impression. We’ll be sure to pass your kind words on to Kier, Josh, John, Paul, and Dave. It’s fantastic to know you’re enjoying the transformation—wishing you all the best with your home updates!

Noté 5 sur 5 étoiles

The whole experience was very good

The whole experience was very good, good communication with the whole team, the installers were very professionals, from the beginning to the end, no mess left behind, nothing bad to say.

7 avril 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you so much for your kind words! We’re really glad you had a smooth experience from start to finish—it means a lot to our whole team. 😊

Noté 5 sur 5 étoiles

Perfect from start to finish

I have had 2 separate installs from K&S, and both times were faultless.
The sales team were polite and gave us a quote fast with no pressure.
The surveyors were professional and gave good advice with how to improve our installation.
But the greatest part of the process was the installation teams, they were fast and tidy, and made sure they took time to perfect the small details that makes a difference, so a big thank you to Dave, Paul and Deano for their professionalism.
Overall a great experience!

10 avril 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your continued trust in us! We’re delighted both installations were faultless and that our team made such a positive impression. We’ll be sure to pass your kind words on to Dave, Paul, and Deano—much appreciated! 😊

Noté 5 sur 5 étoiles

Highly recommend KSH Improvements

We are delighted with our new conservatory. It was a replacement for one that had leaked and had been severely damaged with water ingress. The reason for its failure was properly investigated and resolved by the excellent fitters - Dave and Paul. They worked tidily and efficiently especially when it came to leave . The quality of the replacement was also fare superior to the original conservatory construction. We highly recommend this company.

31 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you so much for your kind words! We’re thrilled to hear you’re delighted with your new conservatory. Dave and Paul will be especially pleased to know their hard work made such a positive impression. Your recommendation means a lot to us!

Noté 4 sur 5 étoiles

Pleased as punch

Christian and Joe the fitters were excellent, professional, punctual, polite and clean and tidy. Christian is a perfectionist, the work done on our porch is outstanding. Quality of doors and windows are good. However, there were a few hiccups with the office but these were sorted. Would I use them again. Yes.

5 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your kind feedback! We’re delighted to hear that Christian and Joe provided such excellent service and that you’re pleased with the quality of your porch. We appreciate your patience with the initial hiccups and are glad everything was resolved. It means a lot that you’d choose us again!

Noté 5 sur 5 étoiles

Dean arrived nice and early and…

Dean arrived nice and early and explained what he was going to do before starting. He was friendly, efficient and extremely tidy. Having a new front door & panel fitted took approximately 5 hours. Great demonstration / explanation and cleaned up everything before leaving. So tidy that you wouldn't of known I'd had any work done apart from a lovely door. All finishings were immaculate.

2 avril 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your lovely feedback! We’re so pleased to hear that Dean made such a positive impression with his professionalism, clear communication, and attention to detail. It’s great to know you’re happy with your new front door and the finish — we’ll be sure to pass on your kind words to him!

Noté 5 sur 5 étoiles

Promises fulfilled

Promises fulfilled. Scaffold removed promptly.

28 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your feedback! We’re glad to hear everything was delivered as promised and that the scaffolding was removed promptly. We really appreciate your support!

Noté 4 sur 5 étoiles

Roof light fitted .

We have just had our roof lights fitted with new flat roof installed .
All though we got off to a rocky start with weather etc and wrong colour glass The team were very good and nothing was too much trouble too rectify . They do use sub contractors which were also a very good team who were called Jaden Roofing (Ross ) It's made a huge difference to our darkish lounge area .

26 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your kind words! We’re glad we could resolve the initial issues and that you’re happy with the final result—great to hear your lounge is now brighter. We’ll be sure to pass your feedback on to the team and Jaden Roofing as well.

Noté 5 sur 5 étoiles

Excellent Service

Turned up on time . Fitter Dean was very friendly and worked hard to install the door. Door looks great.

24 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your lovely feedback! We’re delighted to hear you’re happy with the door and that Dean provided such friendly and efficient service. We’ll be sure to pass your kind words on to him.

Noté 5 sur 5 étoiles

A truly efficient and professional company

From start to finish, this was very well planned and our two fitters were obviously experienced and worked really well together. They covered all surfaces carefully and left everything clean and tidy.

4 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your wonderful feedback! We’re so pleased to hear everything went smoothly from start to finish and that our team delivered a professional service. It’s great to know they took care with your home and left everything spotless.

Noté 5 sur 5 étoiles

Joe the fitter

The windows look great and the window fitter Joe was brilliant could not have asked for a nicer guy

9 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thanks so much for your kind words! We're glad you love the windows, and we'll be sure to pass your feedback on to Joe 😊

Noté 5 sur 5 étoiles

Beautiful product with great communication

I was impressed with the communication throughout, and felt at ease with the professionalism throughout the process. E-mails re: delivery times and installation dates were useful and gave me a clear timescale once it was apparent there was a change in material delivery times. Would definitely use K&S again.

19 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're really pleased you were happy with the product and our communication throughout 😊

Noté 5 sur 5 étoiles

New porch… excellent!

The whole experience with my new porch was easy from start to finish, all the staff were incredibly helpful and polite.
Joe who came to fit the porch was excellent! Very hardworking absolute perfectionist!
So pleased with the results many thanks

5 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you so much for your lovely review! We're delighted you're pleased with your new porch, and we’ll be sure to pass your kind words on to Joe 😊

Noté 5 sur 5 étoiles

Windows…

Joe did a great job fitting our windows ,they look really nice .He did a very professional job ,and cleaned up well after himself .

12 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're glad you're happy with the windows, and we'll pass your feedback on to Joe 😊

Noté 5 sur 5 étoiles

Job well done

Joe fitted my new doors today he was friendly polite and cleaned up after himself.
Thanks Joe really professional and the doors look great.

13 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're glad you're happy with the new doors, and we'll pass your feedback on to Joe 😊

Noté 5 sur 5 étoiles

Dean was great cleaned up after he…

Dean was great cleaned up after he finished no damage to a windowsill even though it was a awkward window to take out very pleased with the window fitting.

9 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your lovely feedback! We're glad to hear Dean did a great job and took care during the installation. Enjoy your new window! 😊

Noté 5 sur 5 étoiles

Joe did a great job

Joe did a great job, was friendly and polite. He cleaned up thoroughly when the job was done. Doors look great and are an excellent replacement for the original ones

12 mars 2026
Avis spontané
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Réponse : Kent & Sussex Home Improvements LTD

Thank you for your kind review! We're delighted to hear Joe did a great job and that you're pleased with your new doors. We'll be sure to pass your feedback on to him. Enjoy your upgrade! 😊

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