Dispute about next day or not
Dispute about next day or not. Apparently it’s in the small
Print. Not what I want to hear when paying for next day.
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We’ve been helping homeowners across the UK upgrade their homes since 2001, offering everything from complete water-based underfloor heating kits to smart thermostats, mirror demisters, and all the bits in between. Our products are designed to be DIY-friendly (with a little help from an electrician where needed) and come with clear instructions and expert support from our friendly team in Nottinghamshire. Place your order before midday, and we’ll ship it the same day — most orders arrive the very next working day. No call centres. No confusion. Just the products, advice, and service you need to create the warm, comfortable home you’ve always wanted.
Unit 1 Fairway Court, NG157TA, Hucknall, Nottingham, Royaume-Uni
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Dispute about next day or not. Apparently it’s in the small
Print. Not what I want to hear when paying for next day.
I ordered 2 x 1litre bottle of Fernox LP Sterox and a tub of test strips, for decontamination of a water storage tank. I chose Kudos Trading because the price was competitive. Delivery was prompt, DPD kept me informed of the delivery slot by text. As far as I can tell, the product worked well. My only complaint is that there was no additional seal around the bottom of the cap and one of the bottles leaked - the bottom of the cardboard packaging box was quite damp. I don't know how much liquid I lost but at nearly £50 a litre it was annoying to have lost any.
Highly recommend for underfloor systems! The team was professional, arrived right on time,
Fantastic experience with this company. They were professional, efficient, and reasonably priced.
I paid £20+ for pre-noon following working day delivery, ordered it Thursday it arrived Monday.
I’m not sure why this comment has promopted the response it has from the seller? What I said was factually correct and supported by the sellers comment, for which I gave them 4 stars? On reflection this leaves me now wondering if I was right to do so?

Réponse de Kudos Trading
Great service, had a small issue with order which was promptly fixed. Also a v competitive price. Well recommended.
Great customer service and super helpful advice! Quick service and delivery too, will definitely use again!
I’ve been thoroughly impressed with Kudos Trading. They’re one of the UK’s longest-established underfloor heating specialists, serving customers since 2001 with genuine expertise and attention to detail. What stands out immediately is their product range — from water and electric underfloor heating systems to controls and plumbing essentials, everything you need for a quality installation is there, clearly laid out and easy to browse.
Their website offers next-day delivery, a free UFH plan form, and a price-match guarantee, which shows they’re confident in both service and value. The quote builder and friendly expert team make planning and purchasing straightforward — you don’t feel left guessing at any stage.
Customer experience matters here. Kudos Trading combines decades of experience with personalised support. Whether you need help choosing components, understanding how systems work, or organising a tailored quote, their team is approachable and knowledgeable. That level of service paired with a solid reputation in the UK heating sector makes them a go-to choice for professionals and DIYers alike.
In short, if you’re investing in underfloor heating solutions, Kudos Trading delivers high-quality products, great support and a smooth buying experience from start to finish.

Réponse de Kudos Trading
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