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Lisez les avis des autres

Noté 2 sur 5 étoiles

Im with kuroit since 2022, bought their first .UK location was running fantastically and stable, then they expanded, bought .NL from hostslick( who is trash provider by now) this location was constan... Voir plus

Noté 5 sur 5 étoiles

I've had a few servers with Kuroit for quite a while now and they've been great to deal with. The pricing is fair for the hardware you get and everything has just worked without any real issues.... Voir plus

Noté 1 sur 5 étoiles

Kuroit.com is a total scam. I completely regret trying your services. If you do not refund my money immediately, I will post all of our support tickets all over social media. I will make sure to share... Voir plus

Noté 5 sur 5 étoiles

Multiple options to choose from and even custom servers are available. The server is better than market leaders yet costs less than the monopoly. I am using the one for my ecom website that works... Voir plus

À propos de l'entreprise

  1. Service d'hébergement de sites web
  2. aussi dans
  3. Agence de consultants commerciaux et informatiques
  4. Agence de marketing en ligne
  5. Concepteur de sites web
  6. Service SEO

Écrit par l'entreprise

VPS, Bare Metal and more! High-capacity infrastructure to keep your business online all the time. Deploy VPS, VDS and Dedicated Servers available worldwide.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

91 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(91)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very prompt reply to my ticket

Very prompt reply to my ticket. I requested a clean IP as we are using the server as a mail server and that was provided. So, very happy with the support experience.

24 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

poor support

They are rarely online
and they answer tickets very very late
but all things are ok
they vps servers are very good

28 avril 2023
Avis spontané
Logo de Kuroit

Réponse de Kuroit

Hello,

Please read the updates or check network status page instead of sending in multiple tickets, we had already informed everyone that there was on-going issue at our London DC (DDCL) facility.

Updates from our upstream and even from DC was provided on timely manner.

Thank you for being our customer.

Kuroit Team

Noté 1 sur 5 étoiles

服务器ip不支持解锁netflix

服务器ip不支持解锁netflix,客服回复慢,态度不友好

14 avril 2023
Avis spontané
Logo de Kuroit

Réponse de Kuroit

Hello,

We have clearly explained multiple times we do not offer or guarantee netflix unblock through our VPS services. You kept asking for same thing again and again. Asking same thing multiple times will not change the answer but only slows our process to provide proper support to our customers.

Thank you for using our services.

Kuroit Team

Noté 4 sur 5 étoiles

A smaller provider, with good services

Overall I have to hand it to KuroIT - very competitively priced services, with a good network to back it up (hydracom)! Puneet was friendly and quick to respond to any requests on the Discord.

If there was one area of improvement I'd suggest, it'd be putting more attention on the formal tickets in the client panel vs Discord - I had to bump tickets in Discord to get them resolved, but to be honest I think it's understandable as from what I can see, Kuro's a one man shop at the moment. With that in mind, what they've achieved is impressive and as long as you go in expecting this and allow for it, I'd say they're a great host!

27 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

OMG! STAY AWAY!

OMG, Horrible company. STAY AWAY!
Very small team of Marketing just selling very very low quality services. Support is almost non existence.
After many tickets, me asking them to fix the network problems, they just suspended my services without any notices or refunds. SCAM!!!

25 mars 2023
Avis spontané
Logo de Kuroit

Réponse de Kuroit

Hello,

1. You asked for free resources when it was made clear on pre-order that its not possible.
2. You threaten to write bad reviews everywhere if we don't agree with you.
3. You used improper and bad language with our team.
4. You used improper and bad language with our team on public forums and try to tarnish our image publicly.

We chose not to welcome you as our client anymore, and this is within our TOS and rights.

Thank you for being our customer.

Kuroit Team

Noté 5 sur 5 étoiles

Highly Recommended!

Very satisfied with Kuroit VPS services - highly recommended provider. I have a couple of services with them, and it works great. The plans are not dirt cheap, but they are affordable and value for money.

The Director is a very customer oriented person, willing to go that extra mile.

Will update the review once I complete 1 year with them.
So far, so good.

16 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Server Support is even better than Sales.

Multiple options to choose from and even custom servers are available. The server is better than market leaders yet costs less than the monopoly. I am using the one for my ecom website that works seamlessly and can handle many requests during the weekends.

Sales apart, the service is really good. No fuss, no forwarding to multiple support executives but Straight help with your questions.

I highly recommend Kuroit if you are looking for web servers for any kind of requirements/use. Cheers!

9 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Outstanding support!

I ordered a virtual server from Kuroit but I guess my I had a request that's a little unusual. I also wanted BGP sessions so I could use my ASN and prefixes.

Puneet has been very helpful, trying to accommodate my request to the way I would like it to be implemented by the upstream (Hydra). Unfortunately the upstream was unable to fully accommodate my request but that's not Kuroit's fault. Kuroit has been amazing and if you're looking for virtual servers with a company who will do their upmost to help you then I highly recommend checking out Kuroit. Good value, good servers, superb support.

27 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

10Gbit VPS UK turned 100MBit in Italy

I ordered 10Gbit VPS in the UK
I receive VPS with an IP that was identified in Italy - with transfers to different places of the word maxing at 0.5GBit (no bad) but with less than 100Mbit to the UK.

The attempts to solve it with the ticket were met with automatic closure of those

1 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Almost no support

Very slow or even no response for support tickets. No money back guarantee.

29 octobre 2022
Avis spontané
Logo de Kuroit

Réponse de Kuroit

Hello John,

1. Firstly you ordered a plan custom made for someone else without any confirmation with us.
2. Then you asked for extra resources that you didn't pay for.
3. Then you asked for migration to unmetered bandwidth without any extra charges.
4. Then you asked for refund over the weekend and couldn't even wait for one working day for it to be processed.

Thank you for your kind words and being our valued customer.

Regards,
Kuroit Team

Noté 1 sur 5 étoiles

No reply and closed ticket.

So, you just closed the ticket without a response or explanation??

27 août 2022
Avis spontané
Logo de Kuroit

Réponse de Kuroit

Hello Jared,

Thank you for your kind words even though you're not a client of ours or registered at Kuroit.com.

You're (atleast your email address) a known spammer and listed here: https://www.spamhaus.org/rokso/spammer/SPM1372/predictlabs-sphere-digital

We denied your illegal request to provision server and /24 subnet with us to setup mailing system to spam internet users as well as hurt our reputation.

Apparently your last review is exactly about the same issue.

We thank you for showing interest in our services, however we cannot provide you one to protect our systems and our clients.

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