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Lisez les avis des autres

Noté 3 sur 5 étoiles

Unfortunately screwdrivers didn’t work properly.. After alot of discussion I was offered a refund. Which I have now received. Communication was very good. and very polite. Knowing this I would st... Voir plus

Noté 1 sur 5 étoiles

I ordered two leisure suits, the material was cheap & the legs too short (I’m only 5ft 3in). Asked for refund details but kept getting a response of ‘we have already replied to this, check previous... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order. I ordered 2 and can’t tell you what a difference it’s made for driving. Arrived well packaged. Overall I’m very happy and would recommend these to anyone.

Noté 5 sur 5 étoiles

Ideal cushion to remove the pressure at the base of my husband’s spine. Not seen a similar cushion anywhere else. Fast order and delivery.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Review Keovy aka Kvvoi

Review Keovy. - How does one begin?

First Keovy use a non existent “independent” reviewer (“David Johnson”) to recommend Keovy Smart Glasses. (Simply Google “David’s” image and you realise “David” does a myriad of things “Expertly” reviewing various products. The irony of it is that “David” when recommending Keovy’s glasses is actually wearing a pair of RayBans! How is that for deliberate deceit?

Now to the product - the so-called “smart glasses”.

Well, these are the dumbest, most stupid “smart glasses” out there. They buffer, the connection constantly fails, the software is a joke, the app is laughably bad.

Now to post sales “customer service”

First I had ”Linda” who was so sorry that she said I could keep the glasses and she would give me a refund of first 5%, then 10%, then 15% and finally 20%. I declined. I insisted on a refund in full and that if they wanted their useless pieces of plastic back they would have to send me the cost of shipping back to China (needless to say they didn’t want their trash back - and I can’t blame them).

After the 20% refund offer I was then transferred to “Lumi”. Lumi then said that her company was (“kvvoi.com”). So, Keovy’s complaints service will ultimately direct you to Kvvoi who will then say “this isn’t our product” and we have “no record of sale”. How odd that the email trail leads seamlessly back to keovy.com. These incompetents don’t even have the skills to cover their metadata tracks - so what does that tell you about their useless ‘smart’ products’? My five year old can code better than this gang.

How strange that when faced with a full refund for their utterly useless piece of garbage the Keovy “customer sevice” team suddenly change themselves into a different company - “kvvoi.com” - and then deny all knowledge of the company and the product. Yet again however, the email trail demonstrably leads from keovy to kovvoi without any new email thread.

A classic scam product, employing an evasive customer service “team” that use deliberately deceitful “independent review” scams to sell their utterly abysmal product.

Pleaase, please, avoid them like the plague. You will be better served if you sent your £129 to a charity; - at least something positive may come out of it rather than directing it to a gang of shysters that uses deception and misrepresentation to sell it rubbish to gullible purchasers.

Please pass on my experience to one and all.

My rating - minus 30 stars.

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

It did not work no matter how many…

It did not work no matter how many different ways I tried. Very disappointed. I will have to keeping looking for casting option

17 février 2026
Avis spontané
Logo de Kvvoi

Réponse : Kvvoi

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@kvvoi.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.

Noté 1 sur 5 étoiles

Do not trust this company

I contacted them when my order didn't arrive. Only to hear that the order number was wrong. This went on for awhile. Then I found the message saying you for my order and the money I had paid. So then they it had been returned because the address was wrong. Would I like us to send it again or do you want us to return my money. I said return my money. So they blocked me. I wouldn't give them any stars because they should not be able to do this to anyone else

3 février 2026
Avis spontané
Logo de Kvvoi

Réponse : Kvvoi

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@kvvoi.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 3 sur 5 étoiles

Handheld Screwdrivers.

Unfortunately screwdrivers didn’t work properly.. After alot of discussion I was offered a refund. Which I have now received.
Communication was very good. and very polite.
Knowing this I would still buy from them.

14 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

No instructions received

No instructions received. Cannot recall exact date goods received but in znovember/December sometime

1 décembre 2025
Avis spontané
Logo de Kvvoi

Réponse : Kvvoi

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@kvvoi.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Noté 1 sur 5 étoiles

Certainly no miracles!!!

I cannot report any result, not even sure what I was expecting! But throughly disappointed!

7 janvier 2026
Avis spontané
Logo de Kvvoi

Réponse : Kvvoi

Dear Customer, thank you very much for taking the time to provide feedback.
First, please allow us to sincerely apologize for this – whatever the reason, we are deeply saddened by your unpleasant experience. We firmly believe that integrity and customer satisfaction are the foundation of our business. Therefore, we take your situation very seriously and wish to investigate and resolve it for you immediately.
To resolve this issue as quickly as possible, we kindly request that you send your order information and relevant screenshots to our customer service email address: service@kvvoi.com. Our professional service team will contact you within 24 hours of receiving your message and provide you with a reasonable solution.
Thank you again for your honest feedback. We look forward to your contact and will do our utmost to ensure you feel our sincerity and the changes we make.

Noté 1 sur 5 étoiles

Cheap junk

Only giving one star as can’t give zero.
Cheap junk. Didn’t work and doesn’t charge. Cheap tacky plastic with no substance. Looks and feels like a kid’s toy.

15 octobre 2025
Avis spontané
Logo de Kvvoi

Réponse : Kvvoi

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@kvvoi.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 1 sur 5 étoiles

Warning

Warning, you cannot return anything to this company, they are in China & returns would cost more than the item

31 octobre 2025
Avis spontané
Logo de Kvvoi

Réponse : Kvvoi

Dear valued customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we completely understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We take responsibility for every product. Please send your detailed information to our customer service email address: service@kvvoi.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us an opportunity to make amends. Thank you very much.

Noté 1 sur 5 étoiles

FRAUDULENT SCAMMERS

I ordered two leisure suits, the material was cheap & the legs too short (I’m only 5ft 3in). Asked for refund details but kept getting a response of ‘we have already replied to this, check previous email’
I had definitely NOT received a reply & am now stuck with two useless items and no refund.
DO NOT BUY FROM THESE SCAMMERS!!!

27 octobre 2025
Avis spontané
Logo de Kvvoi

Réponse : Kvvoi

Dear valued customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we completely understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We take responsibility for every product. Please send your detailed information to our customer service email address: service@kvvoi.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us an opportunity to make amends. Thank you very much.

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