I received the gate glory 2 goggles very quickly. Upon receiving them I noticed there was some glue around the cage of the goggles. I contacted Lacrosse fanatic directly and was pleasantly surprised h... Voir plus
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Lisez les avis des autres
I signed up all three of my boys for the Lacrosse Fanatic skills instructional program over the xmas holiday break.. What a treat to have gained so much stick and game knowledge in such a short time,... Voir plus
L'entreprise a répondu
So far, so good: fair pricing, good selection, easy-to-navigate website, and same-day shipment. Haven’t received my new stick yet, but looking forward to getting it. Update: My new Gate professiona... Voir plus
L'entreprise a répondu
Every time we come into Lacrosse Fanatic we get excellent, friendly service, and this time was no exception. My son needed a replacement head for his long pole, and the person who helped us took the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Lacrosse Fanatic! We’re a family-owned business providing athletes with the highest quality lacrosse equipment available online. Whether you’re just beginning with this fantastic sport or play professionally, we have the gear and apparel you need to play your best. Our team is comprised of former high school, travel team, college, and professional lacrosse players and coaches. So, you can rest assured that we know what we’re talking about and will provide detailed and customized services for our customers. Explore our online lacrosse store, or visit us in person at our location in Sacramento, California. We hope to be your go-to shop for all your lacrosse equipment needs and look forward to helping you find what you’re looking for.
Coordonnées de contact
9500 Micron Ave., Suite 122, 95827, Sacramento, Etats-Unis
- 916-363-8700
- retail@lacrossefanatic.com
- lacrossefanatic.com
4,4
Excellent
643 avis
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Well worth the trip
New to the sport. Great selection, low pressure, knowledgeable staff that plays the game, never rushed. We will be back for any future purchases
4 mars 2023
Réponse de Lacrosse Fanatic
Rob,
Thank you for shopping with us. Welcome to this fantastic sport. We're glad we were able to walk you through everything and our staff was able to share their knowledge and passion for the game with you and your family. We will see you soon. Thanks again.
The best shop for lacrosse needs
Lacrosse fanatic is my go to for anything lacrosse related since I know I will get accurate information. My son needed his defense stick repaired for a tournament the next day. They were able to overnight the equipment by driving to UPS. Excellent customer service and they go above and beyond. The only place I will shop for future needs!
3 mars 2023
Réponse de Lacrosse Fanatic
Matthew,
Thank you for your continued support. We're so glad to hear that we were able to get your son's emergency gear overnighted to you for the tournament. Please let us know the next time you need any lax equipment. Thanks again.
Ordered 2 items, rec’d 1, corrected fast!
Ordered 2 items, received 1, called to notify and they promptly sent the other. Great communication post shipping mistake.
17 février 2023
Réponse de Lacrosse Fanatic
Brian,
Thank you for shopping with us. We're so sorry that there was a mix up in your initial shipment, but are glad that we were able to quickly make it right for you. We hope you'll give us another chance the next time you need any lacrosse gear. Thanks again.
Réponse de Lacrosse Fanatic
James,
Thank you for your order. We're glad our shipping partner did their part and got your order to you quickly after we met our same day shipping goal. Please visit our site again the next time you need lacrosse equipment. Thanks again.
The service was outstanding
The service was outstanding. Charlie assisted us in finding exactly what we needed. He provided options for us to choose from which allowed us to make an informed purchase, and guided us with his extensive experience in the sport. Thank you and great job!
26 février 2023
Réponse de Lacrosse Fanatic
John,
Thank you for your business. It is great to hear that Charlie took such great care of you. It sounds like he provided our benchmark service of informing you of your options but not trying to upsell you. Please let us know the next time you need any gear, we're here to help. Thanks again.
I was sent the wrong item twice
I was sent the wrong item twice, I emailed to let Lacrosse Fanatic know and received zero response
16 février 2023
Réponse de Lacrosse Fanatic
Shaun,
Thank you for your business. I'm sorry there was an issue with your order. If you would like to call the store we would be happy to speak with you and try to find a resolution.
Great customer support
Great customer support. When the stick arrived, it was a slightly different model than what we thought we ordered, we called and they immediately picked it up, and the store shipped a new one out that day overnight.
23 février 2023
Réponse de Lacrosse Fanatic
John,
Thank you for your business. We're sorry there was a mix up on your order. We strive for perfection with every order, but sometimes fall a little bit short. We're happy we were able to overnight the correct stick, which we can see was delivered today. We hope you will give us another chance in the future to deliver the 5-Star service we're known for.
Waited, but made it a little better…
It’s been 1 week and 4 days and still do not have a tracking number and no idea when we I’ll receive our delivery. Unfortunately, it hasn’t been a good experience and just sent a 4th email, hoping to get a response…? Price was good and paid $20 for expedite shipping which hasn’t been a benefit for the money…
Update: thank you for the refund (without having to ask for it) since the item wasn’t shipped as requested. Looking forward to receiving my sons helmet tomorrow.
23 février 2023
Réponse de Lacrosse Fanatic
Lynn,
Thank you for shopping with us. We are sorry that there was an issue with the expedited shipping on your order. It looks like our manufacturer missed that when they finished custom building and shipped your helmet. But I can see that it was delivered today, so combined with the refund we offered for the shipping charge, I hope we've made everything right for you. Sorry again for the frustration and thank you again.
Wide selection of products
Wide selection of products
Search menu hit on items quickly, and entire purchase took very little time
19 février 2023
Réponse de Lacrosse Fanatic
Rosemary,
Thank you for your business. It is fantastic to hear that our website performed so well for you and that the search functionality delivered the desired results accurately and quickly. Please bookmark us and visit again the next time you need anything lacrosse related. Thanks again.
Réponse de Lacrosse Fanatic
Katy,
Thank you for shopping with us. We are pleased that you found our website easy to navigate and that your gloves met your expectations. We look forward to helping you again in the future. Thanks again.
Another great experience
Another great experience. Lacrosse Fantastic always has what we need and very helpful.
21 février 2023
Réponse de Lacrosse Fanatic
Alia,
Thank you for your continued support. We're happy to hear that we had what your looking for (we're still struggling to get some products in stock from the manufacturers) and were able to help. Come on back the next time you need any lax gear. Thanks again.
All LAX all day
We appreciate how helpful, friendly, and knowledgeable the staff was during our visit :) Also, pricing was very comparable to other vendors.
20 février 2023
Réponse de Lacrosse Fanatic
Hi LaxParent,
Thank you for your business and for the review. We're glad our team was able to share their knowledge with you and helped you find what you need. And we do strive to offer competitive pricing across the board, but are always on the lookout for special deals we can offer our customers. Thanks again.
Great customer service
Sean was super helpful with suggesting gloves and elbow guards.
18 février 2023
Réponse de Lacrosse Fanatic
Adrienne,
Thank you for shopping with us. We're glad that Sean was able to guide you through the different glove and arm pad options available, and helped make the best choice for your family. Please let us know the next time you need lax gear as we're ready to help. Thanks again.
Réponse de Lacrosse Fanatic
Teresa,
Thank you for your continued support. Its so good to hear that our team is consistently providing great service and assistance as you shop with us. Thanks again.
Always great!
17 février 2023
Réponse de Lacrosse Fanatic
Thank you for your business. We're happy to hear that you have repeatedly received excellent service from our team. We look forward to helping you again in the future. Thanks again.
Always friendly, knowledgeable and super helpful!
Stopped in to pickup my daughter's stick that we had re-strung. You guys are great. Always friendly, knowledgeable, and super helpful!
15 février 2023
Réponse de Lacrosse Fanatic
Derek,
Thank you for shopping with us. We're glad we were able to string up your daughter's stick. We hope it serves her well this season. Please let us know if you need anything else. Thanks again.
Réponse de Lacrosse Fanatic
Toby,
Thank you for your continued support of our small, family-owned business. We're happy to hear that you received the 5-star service we constantly strive for. Please come back by the next time you need any gear. Thanks again.
Great experience at Lacrosse…
We had a great experience at Lacrosse Fanatic. My son was outfitted with all the equipment he needs and everyone was very helpful and knowledgeable.
13 février 2023
Réponse de Lacrosse Fanatic
Debbie,
Thank you for your business. We're glad we were able to get your son geared up to try out out this fantastic sport. We hope he loves it and wants to keep playing. Please let us know if you need anything else as the season gets rolling. Thanks again.
Great service
Brian was very helpful and we were able to get everything we need at a price that I could live with. Great service!
13 février 2023
Réponse de Lacrosse Fanatic
Cathy,
Thank you for shopping with us. We're glad we could get your new player all set up to try out lacrosse. We're sure he will have a great time and will want to keep going. Please let us know if you need anything else as his season kicks off. Thanks again.
Above and Beyond
Every time we come into Lacrosse Fanatic we get excellent, friendly service, and this time was no exception. My son needed a replacement head for his long pole, and the person who helped us took the time to explain the different types of heads for defense and even let him try out the one he ended up selecting. It's always the best experience.
12 février 2023
Réponse de Lacrosse Fanatic
Stephanie,
Thank you for your continued business. We're glad we were able to walk through the different defensive heads with you and then let him test drive the one he wanted, to make sure it was a good fit, before you purchased it. We'll see you the next time you need new lax gear. Thanks again.
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