Laherb Avis 

Well I made my first order with this company and it took them 21 days to send my order, then I order again the same thing thinking it was just a one time thing ,now it's been 2 months and I still have nothing.. I have sent a email and nothing.. I'm very upset that I can't cancel my order at all.. they just take your money and that's it.. I'm sticking to Amazon and other herb company's from now on..sorry la herb you have a lot learn when it come to keeping returning customers happy..

Let me Begin by saying the first time I ordered it was during the wildfires so when I inquired as to why I didn't get my order cuz usually when you get 2 days shipping you get your product in 2 days I did not know their policy is one to five days processing then the shipping time that's fine with the LA wildfires that delayed the USPS as well as l a r so turn out to be 3 weeks no big deal so I'm on disability I get paid monthly so a week goes by I turn around and order again that's February 14th I've yet to receive my order now keep in mind that I've sent them numerous emails between both orders and the first time they answered my email to explain the processing time they never answered an email after that and now on this order I sent them like four or five emails nothing now I'm just demanding a refund because I thought their prices were so great I mean I buy poppy seeds they were 1055 a pound I found a site that gives them at 6:55 a pound and it's the same quality and they turn around and ship within a week so anyway I don't know what their excuses this time but I mean it's been almost a month and I haven't even heard from these people and it's constantly shows my order paid but unfulfilled I would never order from these people again..

Same as everyone else. Ordered, nothing ever came, nobody responded to emails. Had to chargeback through my bank to get a refund

Update to my order from La Herb that I placed on 2-9-2025. Here it is the 28th of February 2025 and I still haven’t heard from them, received my order or anything.
Okay. Update to my update. Finally received the order on 3-17-25. No email or anything just a sudden notification that it had been delivered. Product looks good.

DO NOT BUY FROM THIS COMPANY. They are scammers. I ordered $60 worth of herbs on 2/6/25 and three weeks later it hasn't shipped. I've emailed them multiple times and called but was put on hold for 10 minutes. Called back several times, no answer. How are they still getting away with this and scamming so many people without repercussions?

SAME STORY AS EVERYBODY ELSE NO RESPONSE TO EMAILS, NOBODY RETURNS CALLS, NOBODY SHIPS PRODUCT $80 DOWN THE DRAIN. I HAD USED THEM 2 YEARS AGO AND RECEIVED MY ORDER VERY SLOW, BUT NOTHING LIKE THIS. A COMPLETE SCAM NOW.

As stated by so many, I should have checked reviews before ordering. La herbs is a scam, please people don't send them any money (you'll never recover it). I ordered in January and never received a tracking number or anything. Called numerous time and always got a recording. Left many messages but never received a response back.finally after many attempts a lady answered and I told her to cancel my order, she ask that I give them another week to ship my order and I foolishly agreed. I have heard nothing but crickets and I'm out over 100.00. These people are nothing but scammers. Please don't do business with them.

UPDATE: I FINALLY RECEIVED MY ORDER TODAY! So it's probably what I was saying in my original reveiw below, they did expect to be a busy / successful as they are and they can't handle the load. They just need help with customer service and quality control making sure each order is being addressed. Original Review: should've checked here first but i never have problems with herb companies. this one on the other hand terrible. purchased made on 2/6/25 label wasn't created til 2/12/25 and NOTHING ELSE since then. Not even and update email. So it is indeed looking like a scam OR an extremely disorganized business who does not know how to do business! and im in la this should've taken a few days tops it's the sole reason i went with them over others. damn near a month, no product, no communication! UNACCEPTABLE!

SCAM, they take your money and do not ship anything. No phones, no return reply.

I placed an order with LA Herb thinking I was supporting a legitimate business, but my experience has proven otherwise. They advertise "free shipping on orders over $50," yet when you actually go to check out with an order of $51 or more, they still claim you need to spend $75 to qualify. This is a clear bait-and-switch tactic, misleading customers into spending more than they originally intended.

Beyond the deceptive pricing, they took my money and never sent my order. No shipping updates, no tracking, and most importantly—no response from customer support. It’s as if they just disappear after getting your payment.

This company operates like a scam, seemingly banking on customers giving up on their purchases so they can keep the money. It’s a predatory and dishonest way to do business, and the complete lack of communication makes it clear that this isn’t just an isolated mistake—it’s a pattern.

I will be reporting them to the Better Business Bureau (BBB), the Federal Trade Commission (FTC), and the Attorney General’s Office to ensure they are investigated for fraudulent practices. If you’re considering making a purchase, save yourself the frustration and look elsewhere.

Businesses like this should not be allowed to continue deceiving customers. I strongly advise against ordering from LA Herb.

I ordered some asafoetida resin pieces from LA Herb. I emailed to ask whether it was pure asafoetida. They assured me it was, and even "double-checked". A lot of asafoetida for cooking has flour and other ingredients mixed in that I'm allergic to.
But when I got their asafoetida, it looked suspiciously unlike the pure asafoetida I'd bought elsewhere. It had a whitish color and wasn't semi-translucent, which the pure asafoetida was. A lot of the pieces had a semi-cylindrical shape, and the pure asafoetida chunks were irregular in shape. It looked a lot like the Rani brand asafoetida, which has wheat flour and edible gum in the ingredients list.
It also didn't look like the picture on their website. That is just a pretty picture they dug up somewhere. There's a disclaimer saying that a real picture is coming soon, but a real picture has been "coming soon" for at least a month.
I tried 8 mg of their asafoetida, and got sick for a couple days from the allergic reaction.
They did promptly refund my money, which is the only good thing I can say about them.
Their asafoetida stayed available on their website, without any mention of other ingredients, which is illegal and endangers people with food allergies.

Do not buy from this company, everything is a scam. They do not respond to emails, do not answer phones and have not stopped my order, it has been 25 days since I purchased it. It cost $80. DO NOT BUY ANYTHING FROM THIS COMPANY.

Ordered product on December 26th 2024- have yet to receive shipping information. I’ve called LA Herb multiple times and have left messages and no one ever answers or calls me back. I sent an email the end of December and finally received a response on the 3rd of January stating it would ship that week. It’s now the 10th and still haven’t received shipping info and cannot reach a customer service rep. This is absolutely ridiculous. Awful communication. I will be disputing the charge with my credit card company.

Scam!!!!!!!! Don't order anything from this company. I ordered on December 18th priority mail. Still haven't received the tracking information or the order. I was told by some punk name Mark that I would receive my order last week. I've called left several messages and emailed. Please don't waste your time and money. Im definitely going to exposed them on All of my social media. Give me my money back 😤

Never received shipping confirmation. Emailed the company said i would have it next day, that has been 5 days ago so I emailed for a refund 2 days ago and never received an email nor my money back. They are a complete scam and all the good reviews are bots here from them.

Maybe not as bad a company as says in reviews, scared me, it looks like my order is really and finally on the way, I don't like feeling scared so I am done with this company,

lovely herbs and so many other things that are hard to find elsewhere. Shipping time took a little longer than expected, but I was well worth the wait:)

Ordered April 24, 20024 still waiting and no response from Laherb..total scam .It's been 7 months now.

Was scared due to these reviews but after 2 days I have tracking and it appears to be on its way. The usps shipping location that is being used has 1.6 reviews with tons of complaints about missing shipments.
Product arrived!!! Other than slow it made it. Happy it wasn’t a scam! 👍
Couldn’t ever get a response from phone number or emails but still happy to get product.

It appears that I duplicated the order, from APRIL 2024, & still never received the product.

Hi Karen, share your thoughts about Poke Berries Whole (Phytolacca Americana)
Yahoo/Inbox
LA Herb
From: me
To: you
Wed, Sep 25 at 8:45 PM

IT APPEARS THAT THE MERCHANT IS HEAVILY RELIANT UPON INT'L SHIPPING, UNBEKNOWNST TO THE CUSTOMER. THE COMPANY MAY IMPROVE BE CUSTOMER UPDATE NOTIFICATIONS.