Their rapid delivery is impressive and the blanket is great. Be careful when deciding the size. The larger ones are suitable for chair covers and the smaller ones are good for cover in a cool room
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It is a pretty blanket/throw, but apart from dropping fluff (which I’m not bothered about) it has formed what I can only describe as little dreadlocks - presumably it is equivalent to pilling. This ha... Voir plus
L'entreprise a répondu
I can only recommend you check these guys out. I was very impressed with the product which had a slight issue and once emailed, same day response, issue addressed and offered some money off. Great cus... Voir plus
L'entreprise a répondu
Really happy with the purchase, alpaca wool poncho for my hubby which he loves, walking around like Clint Eastwood. It’s really warm and received the order pretty quick and would use this company agai... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Coordonnées de contact
128 City Road, EC1V 2NX, London, Royaume-Uni
- info@laipaca.com
- laipaca.com
4,6
Excellent
98 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you!
Everything is positive about this stuff!
Their rapid delivery is impressive and the blanket is great. Be careful when deciding the size. The larger ones are suitable for chair covers and the smaller ones are good for cover in a cool room
20 mars 2026
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you!
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you!
Great service fantastic product
11 mars 2026
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you very much!
Laipaca blankets - great product
I can only recommend you check these guys out. I was very impressed with the product which had a slight issue and once emailed, same day response, issue addressed and offered some money off. Great customer service from a friendly team.
28 février 2026
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you very much!
Alpaca poncho
Product delivered on time and to correct place. Product was as described on website.
28 février 2026
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you very much!
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you very much!
The blanket was sent to me very quickly quickly…
The blanket was sent to me very quickly after I had place the order.
The quality of the blanket is very good also the colourway and design is good.
16 février 2026
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you!
Fantastic product
Fantastic product. Fantastic service.
It’s lightweight and warm and beautiful.
Great present for all age groups.
6 février 2026
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you so much for your wonderful review! We’re delighted to hear you’re happy with both the blanket and the service. Lightweight warmth is exactly what makes alpaca so special — and we’re so glad it makes a perfect gift for all ages.
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you for your kind review!
We bought a beautiful scalf for my…
We bought a beautiful scalf for my daughter’s 21st. Ordered really easily and recieved very quickly. Excellent service. My daughter loved it
16 janvier 2026
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you for your review!
A bad buy
It is a pretty blanket/throw, but apart from dropping fluff (which I’m not bothered about) it has formed what I can only describe as little dreadlocks - presumably it is equivalent to pilling. This had happened very quickly - only a month or two. It already looks pretty awful. Initially I was disconcerted by how very thin it is - I don’t think that matters though, it’s just different to wool or fleece. It’s how poorly it’s worn that means I wouldn’t get one again.
30 décembre 2025
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you for taking the time to share such detailed feedback — we really appreciate it.
Alpaca fibre is quite different from sheep’s wool or fleece, and its lightness is actually one of its key natural qualities. Alpaca blankets are designed to provide warmth without bulk, which can feel unfamiliar at first if you’re used to heavier textiles.
Regarding the pilling you mentioned: alpaca fibres are very fine and smooth, and during the first period of use it’s normal for some loose fibres to surface, especially with friction. This doesn’t affect the structure or warmth of the blanket and typically stabilises over time. Gentle care, such as light brushing or careful removal of surface fibres, usually keeps the blanket looking its best for many years.
We’re genuinely sorry that your experience didn’t meet your expectations. Your feedback is valuable to us and helps us improve both how we present our products and how we guide customers on what to expect from natural alpaca fibre.
Quick Delivery and a very well made…
Quick Delivery and a very well made blanket that has some amazing warmth.
30 décembre 2025
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you very much!
Very poor quality.
Very poor quality.
Excessive pilling .
Not to mention that I nearly returned it because of colour scheme.
Not worth the money I paid.
8 décembre 2025
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you for sharing your feedback — we’re sorry to hear that the blanket didn’t meet your expectations.
Alpaca is a natural fibre, and some light pilling can occur, particularly at the beginning of use. This is a known characteristic of natural wool fibres and usually settles with time and gentle care.
We understand that colour and texture are very personal, and what feels right for one person may not for another. Your comments are appreciated and are taken seriously, as they help us review both product presentation and customer expectations.
Really happy with the purchase
Really happy with the purchase, alpaca wool poncho for my hubby which he loves, walking around like Clint Eastwood. It’s really warm and received the order pretty quick and would use this company again for purchases in the future
23 décembre 2025
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you very much!
The blanket I purchased was the most…
The blanket I purchased was the most beautiful blanket I’ve ever had. The quality is excellent and the colours are gorgeous as shown, it’s not heavy but lovely and warm and cosy
It transformed my Room I’ve had so many compliments that I’ve had to
order another one,
Thank you for the hard work that has gone into making gorgeous blankets
will be my proud possession for many many years
13 décembre 2025
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you so much for such a beautiful and thoughtful review. We’re truly delighted to hear how much you love your blanket — from the colours and quality to the warmth and lightness. Thank you for your kind words and support; we hope it brings you comfort and joy for many years to come.
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you for your review — we hope it makes a wonderful Christmas gift!
Beautiful colour
A little thiner than I had expected, but beautiful colour and the design!
1 décembre 2025
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you for your review! One of alpaca wool’s key advantages is its exceptional warmth despite being lightweight — that balance is what makes it so comfortable. We’re glad you loved the colour and design.
Fast delivery and a beautiful blanket
Fast delivery and a beautiful blanket - my wife loves it. Thank you
30 novembre 2025
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you!
Excellent quality and exactly as…
Excellent quality and exactly as advertised. The service was superb, my order arriving within 48 hours.
28 novembre 2025
Réponse : Laipaca: Handcrafted Alpaca Finery
Thank you!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.