Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The ordering was easy and delivery very quick and efficient. I ordered half a size bigger than normal as my feet have started swelling with high blood pressure or the medication to lower it!

Noté 5 sur 5 étoiles

Royal Mail delivered only half my order.- the parcel had quite literally been cut in half. I lodged a formal complaint - after a 36 minute wait to speak to someone. On advising Lakeland of the situa... Voir plus

Noté 4 sur 5 étoiles

You need to warn customers about dodgy clog sizes, if customers order a pair make sure they order a size larger than their regular size. Example : UK size 9 then order a UK 10. This woul... Voir plus

Noté 3 sur 5 étoiles

I ordered some slippers, they were very poor quality, and the delivery was slow. The same item could build better bought for half the price on Amazon with next day delivery. Lakeland handled my compla... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin d'équipements sportifs d'extérieur

À propos de Lakeland Active

Écrit par l'entreprise

Water Shoe Store
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Cumbrian Outdoor Essentials

Founded in the unforgiving landscape of North Cumbria, Lakeland Active create wearable outdoor essentials with inbuilt reliability.

Wolfa Slippers.
Shop Mens

Designed In The UK

Family-run and influenced by our Cumbrian roots, we have spent years testing our products in the local terrain - the valleys, fells and (often overflowing) waters of the Lake District.

Rydal Wellington Boots.
Shop Womens

Suitable For Every Occasion

Whether you’re planning to get soaked, explore the woods or conquer your vegetable patch - our all-season outdoor essentials have been engineered for comfort and durability. Bringing you trustworthy multi-purpose products inspired by real outdoor life in the Lakes.

Outdoor Accessories

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Hard to buy 2nd pair due to erratic sizing on Amazon

I bought a pink pair of size 7 ladies Lakeland Active Clogs on Amazon. They were very big, so I bought a 6.5 and they were perfect. So I got the same in blue, size 6.5... they were 2.5 cms smaller (very noticeable). Returned them. Then got a teal colour, hoping they would be the same as the pink...still 2.5 cms smaller. I really want another pair, but it seems impossible. The sizing is so erratic.

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I wore out my first pair Hayton.

I wore out my first pair of Women's Hayton Multipurpose Ankle Boots in Black. A total game changer for, dog walking, garden work and rainy shopping days. I absolutely love them. Had to order a new pair as I couldn't live without them.

27 mars 2026
Noté 1 sur 5 étoiles

Fell apart after only 2 days

Wellies fell apart after only 2 days of wear!

My first pair of wellies from Lakeland Active lasted just under 12 months. They started leaking. The wellies are guaranteed for 12 months, but as we didnt have our receipt the company could not do anything to help me, but said they expected the wellies to last much longer than this. At £95 per pair one would expect so!

As they were comfortable I decided to purchase another pair, thinking they would definitely last longer and this was bad luck. I found them on Amazon for £70. I was delighted, but dismayed when after ONLY TWO DAYS the sole parted company from the boot, literally falling apart, with only very light wear.

These were despatched straight back to Amazon, and I would say I would definitely NOT recommend these boots.

I do wonder if their reject boots are being sold off on Amazon at a lower price then their website, but even so the first pair were poor quality also.

19 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Disappointed

Delivery was prompt and on appointed date-thank you.
I had purchased similar fleece lined clogs about 3 years ago -I don’t recall what I paid -but they have served well as back door slip ons for popping to washing line etc. The appearance was quite acceptable -even though they were not the more expensive ‘brand’ clog.
I made this purchase to replace them and was a bit surprised at the price but went with it: they do not have the appearance of the last pair with much less’shape’ to the foot and I now wish I had searched out the ‘branded’ type in a sale as I would not have paid much more. Although they will do the job I shall not be repeating this purchase -somewhat disappointed!!

9 février 2026
Noté 1 sur 5 étoiles

Unfortunately I didn't receive the…

Unfortunately I didn't receive the shoes. The order went through fine but I think you need to get rid of Royal Mail. They didn't deliver the parcel on the day I asked or leave it in my safe place I received an email to say it had been delivered to my safe place and a card put through the letterbox, none of these things happened. I have tried to contact them but to no avail so I'll just have to write it off as a bad experience. I'll go to the shop and buy some. Thanks.

10 février 2026
Noté 2 sur 5 étoiles

Inaccurate sizing and inefficient returns process.

Unfortunately I have to return a pair of fleece-lined Dockray clogs inaccurately sized 6. I already own and love a pair of unlined size 6 which needed extra insoles to fit but that works fine. The fleece-lined ones are too small and compared with my unlined ones, their soles are a good deal shorter. (Photo available). I feel the discrepancy in sizing should be flagged up online to help buyers go up a size. Through no fault of my own, returning them will cost me 3.95 plus I have to jump through hoops to send them as the online process is not working. A disappointing experience.

23 janvier 2026

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