Lammes Candies Since 1885 Avis 392

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Firstly, there might have been an error. From our end, it appears that one star popped up. It was meant to be 5 stars,.... ten stars if that was a review option! Ordering by phone was easy-peas... Voir plus

Noté 5 sur 5 étoiles

I started buying Lammes’ Chewie Pralines each time I traveled through the Dallas airport. They were delicious, so over time I started sharing them as Christmas or birthday gifts. I now buy them... Voir plus

Noté 5 sur 5 étoiles

Yet, again, Lammes delivers - literally! Shipped several pounds of assorted candies and they arrived promptly, well packed, and delicious. I’m always happy to share the yummies with new friends when I... Voir plus

Noté 5 sur 5 étoiles

Not just being delicious chocolate candy, the customer service was excellent! We wanted Lammes in our wedding guest's gift bags for our daughter's Austin wedding and Lauren in customer service was g... Voir plus

À propos de l'entreprise

  1. Magasin de bonbons

Informations provenant de diverses sources externes

Legendary Texan confections made in Austin since 1885! Home of the Texas Chewie Pecan Praline


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

392 avis

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Noté 5 sur 5 étoiles

The best Pralines! Chocolate covered too

The best! Have sent this wonderful can’t to friends and family during the holidays or special events for years. They look forward to receiving them. Don’t hesitate at all about sending Lammes Candies

2 décembre 2022
Noté 3 sur 5 étoiles

Being told "It's still hot out

Being told "It's still hot out! Shipping for orders containing chocolates or Sherbet Mints may be delayed" with every item put in my cart when apparently that is not true as my order was processed and shipped within 24-48. And the fact it's Dec with temps of 30-40 degrees here in VA. I decided to ignore the prompt and place my order anyway and I'm glad I did or I would be wicked late in getting my gifts out to my clients.

1 décembre 2022
Noté 5 sur 5 étoiles

I had been looking for chocolate…

I had been looking for chocolate covered peanuts with caramel and I found some but they were from a manufacturer with whom I was not familiar. Then I remembered Lammes Candies. I had an aunt that sent us the Pralines and the Divinity almost every year. I found that they make the Peanut Paws. They have the best candy, so I know these will be good. I trust Lammes from years of experience with their products.

30 novembre 2022
Noté 3 sur 5 étoiles

No reason for delay in shipping from…

No reason for delay in shipping from date ordered

11 octobre 2022
Logo de Lammes Candies Since 1885

Réponse de Lammes Candies Since 1885

Hi Yolanda! We are sorry for the disappointment. Although we did communicate by email and website banners that October 3-10 we would not be shipping, your frustration is completely understandable. Our offices were being relocated that week, so we can assure you that we are shipping again as normal.

If you have any questions, please don't hesitate to call us 8am to 5pm weekdays at 512-310-1885. Thank you!

Noté 1 sur 5 étoiles

$30 to ship & 5 days late

Paid $30 in just shipping after buying a $27 box of chocolates.. just to find out the chocolates weren't shipped until 6 days AFTER the order was placed.

Asked for a refund and got absolutely no response. Very disappointing.

6 octobre 2022
Noté 1 sur 5 étoiles

Had a bad experience with preorder

Had a bad experience with preorder. I am long time customer and preorder every time! Highlighted issue to management and they did mot seem to appreciate this long term customer! So as much as I love the candy will no longer be a good vistas in the past! Very disappointed in the customer service.

9 septembre 2022
Logo de Lammes Candies Since 1885

Réponse de Lammes Candies Since 1885

Hi Melinda,

We regret that you forgot to pick up your pre-order. Multiple attempts were made to remind you of the pick up deadline (via email reminder & a phone call). Because our chocolate covered strawberries are perishable, made-to-order confections, we must consistently stand by our pre-order policy (which is stated online, and in your pickup reminder). Unless an emergency occurs, refunds are not offered for orders not picked up. Our policy is consistent with others in the food business.

We do apologize for the disappointment and appreciate your understanding.

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