lampandlight.ie Avis 

746
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Yes very good service but bulbs could have been pack better when sent with rest of packaging instead of 10 bulbs being loose to roam about in a box from Holland to Ireland. Have not put together yet... Voir plus

Noté 2 sur 5 étoiles

The light I bought arrived on time. But the light itself is terrible, the bulb holders fall out of the fixture constantly, the bulbs I purchased from lampandlights.ie buzz like mad, honestly I'm half... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent site for buying lighting that's safety & quality tested for Europe. I've now purchased a couple of times from them. Not sure, but think they're based in Netherlands, but possibly... Voir plus

Noté 5 sur 5 étoiles

One would expect goods that are ordered from a website in another EU country to take up to 5 working days to arrive. Not with this treasure lampandlight, Holland to Ireland door to door perfect condit... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires

Écrit par l'entreprise

Lampandlight is the destination for atmospheric and affordable lighting that perfectly matches your needs and taste. Since our start in 2007, we have grown into a market leader in the Netherlands, Belgium, and Germany, and we operate in 36 countries worldwide. Our wide range includes more than 4000 products, ensuring you'll find the perfect lighting solution for every space. At lampandlight, customer satisfaction is our priority. Our knowledgeable staff provides professional advice, both online and in our stores across the Netherlands, Belgium, Spain, and Poland. We understand the importance of payment convenience, which is why we offer various flexible payment methods. Whether you're looking for subtle ambient lighting for home or functional lighting for the office, lampandlight is ready to meet all your lighting needs. Discover our range today and let us help you create the perfect atmosphere.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

746 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,2

Tous les avis

(746)

318 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 1 sur 5 étoiles

Basic quality checks not carried out by the company; incorrect plug, incorrect adapter; no proper instructions

I ordered a Smart Table Lamp Brass Adjustable Incl. Wifi GU10 - Jav. It was delivered promptly, but that's the only good thing I can say about the quality of their product and their service. Here is an incomplete list of the issues I encountered (I only covered the major ones):

1) Before delivery, I received an e-mail with assembly instructions - these instructions were not for the product I ordered (if I were in charge of such a big company and cared about my customers, I would have made a short video with an instruction for every product they sell that requires assembly)

2) The cord was very twisted and it couldn't be easily untwisted - that made the assembly nearly impossible as the washer and the nut were jumping out when I tried to screw them in. I managed to untwist it but this should have been checked by them at the quality control stage

3) The box inside was marked that the Ireland/UK plug was fitted - that was not done and it had the European plug instead

4) A Europe-to-UK adapter was attached but the company is seemingly not aware that there is more than one kind of European plug and the adapter they included doesn't fit the plug the lamp has (which is Type C). Nobody in the company bothered to test it (which makes me think they are probably unaware of it)

5) The light flickers sometimes. There is an app they refer to in their written instruction (I could write a better instruction on my lunch break than the one they have, which mainly touches on safety precautions) that might or might not address this problem but my time is too precious to be setting up and authenticating an account I don't need, for a product that should work without the app/setting up the account/authenticating it (or at least they should have attached a remote control)

On their website, they say:

"Please get in touch with us via our contact form as soon as possible so that we are able to resolve any issues you have raised. " - but they don't attach any form or any link on that webpage, which should be right after that sentence (another sign of their lack of attention to detail).

On a positive note, I like the design of the lamp (Bauhaus-style).

17 août 2026
Avis spontané
Logo de lampandlight.ie

Réponse de lampandlight.ie

Thank you for taking the time to share your detailed feedback. We are very sorry to hear about the issues you experienced with your order and the inconvenience this has caused.

We understand your frustrations regarding the assembly instructions, the condition of the cable, the plug and adapter compatibility, and the performance of the lamp. This is certainly not the experience we want our customers to have.

We would very much like the opportunity to look into this further and work towards the best possible solution for you. Could you please send us an email (info@lampandlight.co.uk) including your order number ? Once we have your order details, we will review the situation and get back to you as soon as possible to see what we can do to resolve this.

Noté 5 sur 5 étoiles

Fantastic light

Fantastic light. Love the look of it. Very easy to set up and I purchased my own Calex smart bulbs for it. Modern and classy looking. Very fast delivery. Highly recommend

7 août 2026
Noté 5 sur 5 étoiles

Highly recommended

I have ordered 4 porch lights and a beautiful pendant chandelier for my hall and they arrived in 2 days and not to mention the quality! Absolutely delighted with my order, thank you and I will most definitely use this company again for other lighting fixture in our project

6 août 2026
Noté 1 sur 5 étoiles

Lost lights 😥😥

Ordered 12 lights . Posted in 5 separate delivery orders. One didn’t arrive .. somehow lost

23 juin 2026
Logo de lampandlight.ie

Réponse de lampandlight.ie

We appreciate you sharing your experience with us. We are concerned to hear about the missing light and the multiple deliveries. After getting in contact with our customer service we can see that we have already resolved the issue for you. We're very sorry for the inconvenience!

Noté 1 sur 5 étoiles

Accepted order then cancelled

Accepted order. Took the money

Continued to forward me spam emails congratulating themselves on how great they were for a whole week

Then emailed and cancelled the order and I had to cancel the Electrican and pay his cancellation fee

19 juillet 2026
Noté 5 sur 5 étoiles

Ordering on line so easy

Ordering on line so easy
Had a problem with my order and your representative speaking with me directly was so professional order was sorted out within minutes. Very professional company

4 juin 2026

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