Lardera Coffee Roasters Avis 22

TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Lardera website is well-designed and loaded with information; it was also easy to place an order. Packing and shipment occurred quickly, and the coffees arrived at my apartment building without... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Perhaps my taste buds lack sophistication...or perhaps folk who PAY MORE for things feel the need to justify that by heaping praise on the superiority of the item...but these coffees taste not one bi... Voir plus

Noté 5 sur 5 étoiles

I had never before used a hand-grinder to prepare coffee, but for my birthday, I decided to give it a go and order the Chestnut C2 Max Grinder. It was a bit of a learning curve for me, but Larde... Voir plus

Noté 5 sur 5 étoiles

Lardera is offering the Wilfa coffeemaker from Norway, one of the most elegant designs you will find on the market. The Lardera staff handled a small hiccup at the outset with aplomb. The machines on/... Voir plus

À propos de l'entreprise

  1. Torréfacteurs

Écrit par l'entreprise

Fresh coffee direct from farmers and unique gear to enhance its enjoyment.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

22 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

The Lardera website is well-designed…

The Lardera website is well-designed and loaded with information; it was also easy to place an order. Packing and shipment occurred quickly, and the coffees arrived at my apartment building without any issues whatsoever.
The coffees I have tried from Lardera are good, perhaps not as clear or nuanced as from the better-known, more expensive shops, but there is good value here.

3 février 2026
Avis spontané
Logo de Lardera Coffee Roasters

Réponse de Lardera Coffee Roasters

Hello there! Thank you so much for the feedback :) We're so glad to hear you enjoy our site and the coffee!!

Noté 2 sur 5 étoiles

Why all the Hype

Perhaps my taste buds lack sophistication...or perhaps folk who PAY MORE for things feel the need to justify that by heaping praise on the superiority of the item...but these coffees taste not one bit better than the ones i buy at the local supermarket.. for far less than these 'designer coffees.' I hope the claims of 'sustainability' are real at least.
The ordering & delivery was speedy and without hitch.

25 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

⭐ 1-Star Review for Lardera Coffee…

⭐ 1-Star Review for Lardera Coffee Roasters
Title: Misleading Subscription, Terrible Coffee, No Real Customer Support

I ordered what was advertised as a $13 sample variety pack from Lardera Coffee Roasters. Nowhere during checkout was it made clear that this initiated a recurring monthly subscription. I only discovered the ongoing charge by checking my PayPal account.

I canceled the subscription through PayPal right away. When I tried to contact Lardera directly, their “online help” form refused to submit my complaint, and there was no functional way to speak to a real person. No confirmation of cancellation, no email, nothing.

PayPal eventually refunded my money — thankfully. But the sample pack still showed up. I tried one of the coffees, supposedly from Costa Rica’s Tarrazu region. It was harsh, bitter, and undrinkable. A very poor roast.

This feels like a low-level scam — not expensive per person, but clearly designed to pull small charges from many people using deceptive marketing and minimal accountability.

Avoid this company. The product is poor and the business practices are shady at best.

3 juillet 2025
Avis spontané
Logo de Lardera Coffee Roasters

Réponse de Lardera Coffee Roasters

Terry, we're baffled to understand what led you to believe that our samples enrolled you in a subscription. Had you asked, we would have been happy to explain that it did not. We appreciate you confirming the delivery and will gladly share these details with Paypal to help refute your claims of us not sending you products. If your objective is free coffee, there are more ethical ways of going about this than slandering and defrauding small family-owned companies. Shame on you.

Noté 1 sur 5 étoiles

Lardera promised free coffee samples…

Lardera promised free coffee samples for a small shipping fee. I paid the fee and was apparently sent 2 different coffee samples. When the order was marked delivered and I did not receive the product, I contacted customer service, and they checked with the delivery company, who still claimed it was delivered. I looked all around for the package again and checked at the neighbors' houses, but still didn't find it. Upon reaching out to Lardera once more, they informed me that they would not be sending a replacement or refund. They just lost my business over a couple samples...shame.

*Update*
Lardera has replied that I did not contact them until about 20 days after the package was delivered, but that is incorrect. I have email proof that I reached out to them the day after I received their confirmation and they even responded to me that same day.

25 juin 2025
Avis spontané
Logo de Lardera Coffee Roasters

Réponse de Lardera Coffee Roasters

Hello! We're sorry about what happened. Unfortunately, you had emailed us about the missing items almost 20 days after they were delivered. This leaves us in a tricky situation as there is little we can do when almost a month goes by after delivery when most carriers only accept claims within a week of delivery (and best outcomes within a day or so)- this is why we email you as soon as the package is marked as delivered and encourage you to reach out asap so we can best assist. We apologize that you did not receive these samples. With the delay to report, we hope you can understand we were limited in what we could do.

Noté 5 sur 5 étoiles

Great Coffee Roaster

Lardera Coffee is my go to coffee roaster. The coffee quality is always tops notch, the flavor profiles are always spot on and they have some uniquely processed coffee that is hard to find sometimes. I am a big fan and often order coffee from them and have never been disappointed !!!

8 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Lardera is an excellent coffee…

Lardera is an excellent coffee roastery. I have tried all their beans and am a big fan of all of them. And I’m a picky coffee drinker. They are fast with customer service, too.

22 février 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered 2 6-ounce bags

I ordered 2 6-ounce bags, but I got 1 6 ounce and 1 2 ounce. When I emailed them about the matter with pictures this is what I got for a reply.

Our goal is to provide you with the freshest product possible. Sometimes, this means filling larger sizes with small pouches.

Please do keep in mind we do not yet make an 18oz/16oz pouch for our coffee, so these items will always be filled with smaller pouches. This helps keep your coffee fresher longer, too!

There were not 6 ounces in that 2-ounce bag. Plus, they did not refund the difference. so, I paid the price of a 6-ounce for a 2-ounce... And to be honest the coffee is not ALL THAT!!

BUYER BEWARE!!

9 janvier 2025
Avis spontané
Logo de Lardera Coffee Roasters

Réponse de Lardera Coffee Roasters

Eva, we apologize if we misunderstood your inquiry. We thought you were asking as to why your 6oz order arrived as 3 bags of 2oz each. If you truly received less than what was ordered, please contact our customer service once more. We apologize for failing to better understand your issue!

Noté 5 sur 5 étoiles

Fantastic Customer Service

I had never before used a hand-grinder to prepare coffee, but for my birthday, I decided to give it a go and order the Chestnut C2 Max Grinder.

It was a bit of a learning curve for me, but Lardera’s Customer Service team provided A+ assistance! They seriously went above and beyond to answer my questions and walk me through the process of assembly and fine-tuning the grind. I also enjoyed the “Castillo Washed” beans I tried.

Will definitely shop from them again. Thanks, Lardera!

16 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend Lardera coffee

It was discovery of a year! Being a coffee connoisseur, I was pleasantly surprised by both the quality and nuances Lardera had to offer. Many varieties and detailed explanation of coffee origin, processing, roasting. Very easy to use their website and to place an order. I bought samples to try and decide which variety I liked to brew. Have to mention that packaging and shipment rate were great, no problems with my order. Highly recommended!

26 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam coffee

Again this company is a total scam, ordered six samples of (different )varieties.They were all very stale and all the same with fake dates printed on stale garbage coffee that smelled like cardboard! Tried to return to them and they refused to accept any return for refund.I worked as an office coffee salesman for 3 years and roasted coffee by hand with Alpine coffee. And they told me I don’t know what good coffee is ! L OL!,,

9 mai 2023
Avis spontané
Logo de Lardera Coffee Roasters

Réponse de Lardera Coffee Roasters

We are sorry to see that slandering small, family-run companies that work directly with farmers and offer customers single-origin, freshly-roasted coffee is how you elect to spend time. You're welcome to visit us to take stock of our beans and roasting processes.

Noté 4 sur 5 étoiles

Great coffee

Great coffee, only complaint is that sometimes coffee goes out of stock and there's no ETA listing when it will be next available.

23 octobre 2023
Avis spontané
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Réponse de Lardera Coffee Roasters

Thanks for your interest in our products! We now offer expected roast dates for all our coffees. Please visit us again soon!

Noté 1 sur 5 étoiles

Purchased a Chestnut C2 Max Grinder…

Purchased a Chestnut C2 Max Grinder 4/12/23. Worked great for about 3 weeks. Went to adjust the type of grind I wanted and it literally fell apart. No amount of trying to put in back together worked. Now I cannot even contact this company for a replacement.
Bad company to do business with.

18 mai 2023
Avis spontané
Logo de Lardera Coffee Roasters

Réponse de Lardera Coffee Roasters

Hello Michael! Thank you for being a customer. We're sorry to hear about your grinder and will be glad to assist. You may reach out to us any time at info@lardera.com. Please share photos so we can best help!

Noté 5 sur 5 étoiles

Only place to get this GREAT coffee maker.

Lardera is offering the Wilfa coffeemaker from Norway, one of the most elegant designs you will find on the market. The Lardera staff handled a small hiccup at the outset with aplomb. The machines on/off switch is hidden underneath, and, without embarrassing me, they shared the "secret." ;) Makes great coffee.

1 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

1 out of 5 stars for poor business…

1 out of 5 stars for poor business practices.
Unlike the rest of the online commerse industry, this company still charges you shipping on RETURNS.
Buyer beware.
Don't buy from them u less you are absolutely positively certain you will keep their item.
UNACCEPTABLE.

24 janvier 2023
Avis spontané
Logo de Lardera Coffee Roasters

Réponse de Lardera Coffee Roasters

We offer free shipping on orders of $49 but ask customers to cover the cost of shipping products back. We cover return shipping if anything is amiss, but if you're returning an item because you've changed your mind, we kindly ask you to cover the cost of doing so. Sorry to see you judge this unacceptable.

Noté 5 sur 5 étoiles

This coffee is amazing and…

This coffee is amazing and direct-trade. Each variety is unique and delicious. You can start by buying the small sample-size bags; I recommend trying all of them!

27 février 2022
Avis spontané

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