LashBase Avis 

I’m a new LashBase customer and I ordered their adhesive over bank holiday weekend and it came by Tuesday! Really impressed about that, but most importantly, I’m really impressed by their glue! It holds well, it’s not runny and you can barely smell it so there’s no nasty fumes! I’ll be a returning customer for sure!! 🩷

Lash tweezers are terrible, don’t grip on the lash and can’t fan as they all fall out

I ordered lash glue with next day delivery for £5.99 on a Thursday at 1pm expecting it to come the next day as I had clients who were attending a wedding and I didn’t have much glue left, however it came FOUR days later. This is absolutely disappointing as a small business owner myself. Considering I paid a lot extra for next day, I really did expect it to come the next day rather than the next Monday.

I have been trying to get a refund since the 5th of October, however they never sent me the return slip. As my clinic has been busy, I have not had the time to request another refund up until a couple of days ago. Lashbase are now telling me that I may only be entitled to a "repair" or replacement, however, the problem is the product. As a small business owner myself, it is a shame to see such poor customer service. I am selective with my suppliers and believed lashbase were a good company to work with. Based on the interactions, it is safe to say that I will not be returning and I highly doubt I will receive my refund.

The lighting is perfect, and you can change the tone. But it’s very cheaply made. When filming treatments, the bracket holding the light up is falling onto my clients face. This has happened several times now. To be fair on the company they have said they will refund the cost after i return the product. But I think that as a business you should invest in better quality products, especially for the price.

Has and always will be the best lash supply company, the customer service is something else 😍, they all really do go above and beyond to make any experience with them the best it could ever be.
No other company does education like lashbase and this is such a big thing, being able to keep up to date with everything is so good for my clients to see. I use all lashbase products and absolutely love them all 🥰

Love lashbase, I’ve never had a problem ordering or waiting on delivery. Products are really good they are constantly doing sales. I buy the same lashes every time as I love them soo much. They really are a great company!!

Thought I’d try this supplier as I’d heard good stuff. Really regret that now spent a lot of money and my clients started to complain about their retention also the products are cheap for what’s charged never again.

Always order from here.
Amazing products, great prices and fab customer service. Never disappointed.
Thank you 😊

im a self imployed lash artist and i order products from lash base every week and i am never disappointed with there products, they are always high quality and never fail to dissapoint , the lashes are great to use weather they are pre made or normal , my clients are always pleased with how they feel and how they look , thanks to lash base i can produce amazing lash looks , they are always soft and fluffy and hold very well , i will never stop ordering from them

The Best Lash Extension Company! I can purchase everything I need from them, I find all their products and equipment are of high quality and standards! Always comes on time and they have great customer service. There new tweezers are beautiful to work with too and can be replaced if dropped which is an added bonus! They might even throw in a little goody with your order too which is always a lovely surprise! This is a brand that I can trust and rely on! 100% would recommend to anyone thinking of switching over.