Launchyourgame Avis 79

TrustScore 3 sur 5

2,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Quality templates give a strong starting point and the customization options feel detailed. I created an isometric environment with multiple scenes and it stayed consistent across changes. Web publish... Voir plus

Noté 1 sur 5 étoiles

Scammed!! Into thinking I was paying for a delivery from screwfix after completing a survey. Avoid all dealings with this company. I received what looked like an email from Screwfix offering a free... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Scam Nooit geen abonnement afgesloten Heb wel contact gehad maar mijn geld niet terug. Heeft te maken dat je rugzak wilde kopen van 3 euro dat is het abonnement wat je volgens hen afsluit nog... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Scam. Avoid. My experience matches that of others. Advertised as a survey for a well known beauty product company. No mention of the real name of the company. Card details entered for delivery... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

If you are into a game building hobby or want to build games that you will be able to commercialize, you have come to the right place. We are sure that amateurs will grow fond of our simple, user-friendly software, and those that are more experienced will love its prototyping abilities.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

79 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Er is plotseling een bedrag van m'n…

Er is plotseling een bedrag van 67 euro van m'n rekening afgeschreven.
Zonder dat er een contact is geweest.
Ik zie in voorgaande antwoorden dat ik zou moeten inloggen, helaas als er geen contact is geweest zijn er ook geen inlog gegevens bekend.
Hoe kan ik mijn geld terug ontvangen.

10 mai 2025
Avis spontané
Logo de Launchyourgame

Réponse de Launchyourgame

Geachte klant,

Het spijt ons te horen over de onaangename ervaring die u met ons heeft gehad. Er moet sprake zijn van een misverstand in de door u beschreven situatie. LaunchYourGame is een abonnementssite en we bieden deze service alleen aan onze leden aan op abonnementsbasis.

Als u uw abonnement wilt opzeggen, log dan in op uw account, ga naar uw profielpagina en volg de instructies om uw abonnement op te zeggen.

Omdat we uw volledige naam niet op Trustpilot hebben, kunnen we uw contactgegevens niet vinden. U kunt ook contact met ons opnemen via support@launchyourgame.eu of onze website launchyourgame.eu bezoeken, waar u via livechat met ons supportteam kunt praten. Laat hen weten dat u uw klacht bij ons op Trustpilot heeft ingediend en zij zullen uw klacht begrijpen.

Klanttevredenheid is erg belangrijk voor ons. Wees gerust, we staan ​​altijd voor u klaar.

Met vriendelijke groet
Supportteam

Noté 1 sur 5 étoiles

Scam

Same as others here on Trustpilot: scammed into paying €67,- after giving my card details for another purpose (supposedly receiving a free rucksack, only paying €3,- for delivery

19 mai 2025
Avis spontané
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Réponse de Launchyourgame

Dear Pim,

We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. LaunchYourGame is a subscription site and we only provide this service to our members on a subscription basis.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@launchyourgame.eu or visit our website launchyourgame.eu where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Noté 1 sur 5 étoiles

Scam!!

Same as others here on Trustpilot: scammed into paying €67,- after giving my card details for another purpose (supposedly receiving a free rucksack, only paying €3,- for delivery).

15 mai 2025
Avis spontané
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Réponse de Launchyourgame

Dear Marco,

We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. LaunchYourGame is a subscription site and we only provide this service to our members on a subscription basis.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@launchyourgame.eu or visit our website launchyourgame.eu where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Noté 1 sur 5 étoiles

Why not just refund?

I did not sign up for their service and they claimed i did. Their name appeared in my credit card service and so far they are refusing to refund the money.

Update 14.5.2025: it's have been a struggle, however Launchyourgame promised to refund.

13 mai 2025
Avis spontané
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Réponse de Launchyourgame

Dear Martin,

We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. LaunchYourGame is a subscription site and we only provide this service to our members on a subscription basis.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@launchyourgame.eu or visit our website launchyourgame.eu where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Noté 1 sur 5 étoiles

Pure scammers!

They are scammers who get your credit card details in a false way and then charge money.
Pure scammers!

The answer below is a standard answer. I never received emails and subscript on their website!

They obtain your credit card details in a false and illegal manner.

10 mai 2025
Avis spontané
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Réponse de Launchyourgame

Dear Niccie,

We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. LaunchYourGame is a subscription site and we only provide this service to our members on a subscription basis.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@launchyourgame.eu or visit our website launchyourgame.eu where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Noté 1 sur 5 étoiles

Opgelicht ik dacht dat ik op een…

Opgelicht ik dacht dat ik op een betrouwbare site zat maar plotseling bleek dat er een reservering op mijn credit card stond van 67 euro
Ik ben me van geen kwaad bewust en heb nu mijn credit card geblokkeerd
Het bedrijf van mij zat in Nicosia Het gaat om launchyourgame help.com
omschrijving: dgtlGoods:Apps (exclGamesL
Ik hoop dat alles goed komt

4 mai 2025
Avis spontané
Logo de Launchyourgame

Réponse de Launchyourgame

Geachte klant,

Het spijt ons te horen over de onaangename ervaring die u bij ons heeft gehad. Er moet sprake zijn van een misverstand in de situatie die u beschrijft. LaunchYourGame is een abonnementssite en we bieden deze service alleen aan onze leden aan op basis van een abonnement.

Als u uw abonnement wilt opzeggen, log dan in op uw account, ga naar uw profielpagina en volg de instructies om uw abonnement op te zeggen.

Ons supportteam neemt contact met u op om u te helpen. Omdat we uw volledige naam echter niet op Trustpilot hebben staan, kunnen we uw contactgegevens niet vinden. U kunt ook contact met ons opnemen via support@launchyourgame.eu of onze website launchyourgame.eu bezoeken, waar u via livechat met ons supportteam kunt praten. Laat hen weten dat u uw klacht bij ons op Trustpilot heeft ingediend en zij zullen uw klacht begrijpen.

Klanttevredenheid is erg belangrijk voor ons. Wees gerust, we staan ​​altijd voor u klaar.

Met vriendelijke groet
Supportteam

Noté 1 sur 5 étoiles

SCAM

SCAM
suddenly € 67.00 from my creditcard

23 avril 2025
Avis spontané
Logo de Launchyourgame

Réponse de Launchyourgame

Dear Erik,

We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. LaunchYourGame is a subscription site and we only provide this service to our members on a subscription basis.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@launchyourgame.eu or visit our website launchyourgame.eu where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Noté 1 sur 5 étoiles

Oplichting?

Goededag.
Ik zie dat er 3,00 van mijn creditcard wordt afgeschreven, ik zou niet weten waarvoor! Heb op jullie site gekeken en zie dat er nogal wat fout gaat.
Ik heb niks bij jullie besteld, wil ook geen abonnement van iets!
Graag zie ik mijn geld terug en mijn gegevens bij jullie verwijderd zodat er niet nogmaals iets wordt afgeschreven!
Graag reactie
Mieke Dierick

7 mai 2025
Avis spontané
Logo de Launchyourgame

Réponse de Launchyourgame

Beste Mieke,

Het spijt ons te horen over de onaangename ervaring die u bij ons heeft gehad. Er moet sprake zijn van een misverstand in de situatie die u beschrijft. LaunchYourGame is een abonnementssite en we bieden deze service alleen aan onze leden aan op basis van een abonnement.

Als u uw abonnement wilt opzeggen, log dan in op uw account, ga naar uw profielpagina en volg de instructies om uw abonnement op te zeggen.

Ons supportteam neemt contact met u op om u te helpen. Omdat we uw volledige naam echter niet op Trustpilot hebben staan, kunnen we uw contactgegevens niet vinden. U kunt ook contact met ons opnemen via support@launchyourgame.eu of onze website launchyourgame.eu bezoeken, waar u via livechat met ons supportteam kunt praten. Laat hen weten dat u uw klacht bij ons op Trustpilot heeft ingediend en zij zullen uw klacht begrijpen.

Klanttevredenheid is erg belangrijk voor ons. Wees gerust, we staan ​​altijd voor u klaar.

Met vriendelijke groet
Supportteam

Noté 1 sur 5 étoiles

Creditcard

Creditcard
Suddenly more than 60euro,s from my Creditcard. I didn't order anything from you!!! Want my money back

6 mai 2025
Avis spontané
Logo de Launchyourgame

Réponse de Launchyourgame

Dear Wilma,

We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. LaunchYourGame is a subscription site and we only provide this service to our members on a subscription basis.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@launchyourgame.eu or visit our website launchyourgame.eu where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Noté 1 sur 5 étoiles

Credit card

Also a problem. Money from my credit card and i do not know why.

2 mai 2025
Avis spontané
Logo de Launchyourgame

Réponse de Launchyourgame

Dear Valued Customer,

We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. LaunchYourGame is a subscription site and we only provide this service to our members on a subscription basis.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@launchyourgame.eu or visit our website launchyourgame.eu where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Noté 1 sur 5 étoiles

Suddenly amounts of money are debited…

Suddenly amounts of money are debited from my credit card even though I have never had anything to do with this company. I tried to get in touch via email, but this has not worked yet.

27 avril 2025
Avis spontané
Logo de Launchyourgame

Réponse de Launchyourgame

Dear Valued Customer,

We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. LaunchYourGame is a subscription site and we only provide this service to our members on a subscription basis.

Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. We hope you will be patient with our email responses, you can expect our team to respond within two business days. You can always contact us directly at support@launchyourgame.eu or visit our website launchyourgame.eu where you can chat with our support team in real time.

We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.

Thank you for bringing this matter to our attention and we look forward to contacting you.

Noté 1 sur 5 étoiles

money is debited

Suddenly amounts of money are debited from my credit card even though I have never had anything to do with this company. I tried to get in touch via email, but this has not worked yet.

24 février 2025
Avis spontané
Logo de Launchyourgame

Réponse de Launchyourgame

Hi Vivian,

We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. LaunchYourGame is a subscription site and we only provide this service to our members on a subscription basis.

Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. We hope you will be patient with our email responses, you can expect our team to respond within two business days. You can always contact us directly at support@launchyourgame.eu or visit our website launchyourgame.eu where you can chat with our support team in real time.

We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.

Thank you for bringing this matter to our attention and we look forward to contacting you.

Noté 1 sur 5 étoiles

SCAM ALERT!!

SCAM ALERT!!! I have been scammed by this company. And have they have taken money out of my account. While ordering some items from company a box popped up, and I thought it was do with my purchase. Shame on you all! I am a very poorly and vulnerable lady. I have just got off the phone to my bank at 1.06am!! To report you to the fraud team. Which has been so upsetting and very stressful,
But they have been amazing.

28 novembre 2024
Avis spontané
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Réponse de Launchyourgame

Dear Susan Kinsella.

We are sorry to see you leaving us with a negative review but the problem you have shared seem unrelated to the service that we offer. LaunchYourGame is an online game development service available to our members on subscription and is not related to the company you have shared.

To cancel your subscription with us, please login to your account with us, you will be able to cancel your account with us on your profile page.

I have informed our support team about your case and they will be reaching out to you to assist. May I also urge you to reach out to us at support@launchyourgame.eu or visit us at launchyourgame.eu, you will be able to speak to our team through live chat. Please let them know that you have open your case with us on Trustpilot and thy will be aware of your case.

Thank you and we look forward in connecting.

Best Regards
Support Team

Noté 1 sur 5 étoiles

BEWARE THIS COMPANY

BEWARE THIS COMPANY - SCAMMERS. As per other reviewers I was scammed via a Screwfix email and whilst ordering was invited to participate in a competition for a tool kit. Paid for my order with Screwfix which is how this company obtained my bank details. Unfortunately it was quite some time before I realised they were taking two payments of £35.00 per month for ‘gaming’ services - which I’ve never played. Another devious element is that their ‘Retailer’ details on your direct debit show as Marriage, Bereavement & Counselling Services. One of those disgusting companies ‘phishing’ through reputable organisations websites in order to scam you. Avoid at all costs.

13 septembre 2024
Avis spontané
Logo de Launchyourgame

Réponse de Launchyourgame

Dear Deboarah Warren.

We are sorry to hear about the problem you have shared. Our customer support team will be reaching out to you to assist. To expedite the closure of the problem. I will also urge you to reach out to us at support@launchyourgame.eu or visit us at launchyourgame.eu where you can speak to our support team through live chat.

Please rest assured that we are here to assist.

Thank you.

Best Regards
Support Team

Noté 1 sur 5 étoiles

Scammed!

Scammed!! Into thinking I was paying for a delivery from screwfix after completing a survey.
Avoid all dealings with this company.
I received what looked like an email from Screwfix offering a free gift if I completed a survey, all I had to do was pay for delivery. When I entered payment details it turned out I subscribed to Launch your game who were not even mentioned beforehand.
For me that's being scammed into a subscription.

30 août 2024
Avis spontané
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Réponse de Launchyourgame

Dear Glasgow.

We are sorry to see you leaving us with a negative review but the problem you have shared seem unrelated to the service that we offer. LaunchYourGame is an online game development service available to our members on subscription and is not related to the company you have shared.

I have informed our support team about your case and they will be reaching out to you as soon to assist. As we do not have your full name here on Trustpilot, I will also urge you to reach out to us at support@launchyourgame.eu or visit us at launchyourgame.eu where you can speak to our support team via live chat. Please inform the team when you reach out that you have open your case with us on Trustpilot and they will be aware of your details.

Customer satisfaction is very important to us, please rest assured we are here to assist.

Best Regards
Support Team

Noté 1 sur 5 étoiles

SCAM!!

SCAM!!! Used an email with Shein title for £3 then proceeded to take £46 out my account.

8 août 2024
Avis spontané
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Réponse de Launchyourgame

Dear Lynsey Grey.

We are sorry to see you leaving us with a negative review and we believe there is an misunderstanding. LaunchYourGame is an online game development service available to our members on subscription and is not related to the service you have shared.

Our support team will be reaching out to you as soon to assist. To expedite the resolution of the case, may I urge for you to reach out to us at support@launchyourgame.eu or visit us at launchyourgame.eu where you can speak to our support team via live chat. Please inform them that you have open your case with us on Trustpilot and they will be aware of your case.

Please rest assured that we are here to assist, we look forward in connecting.

Best Regards
Support Team

Noté 1 sur 5 étoiles

SCAM

SCAM! The advertisement on Facebook for a 1$ is a SCAM. I sent you guys an email soon as I signed up to cancel my membership and also tried calling for so many time but no one is answering. Now I've been charged 88$ on my account. What a shame!

25 juin 2024
Avis spontané
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Réponse de Launchyourgame

Dear Mayson Storm Javelona.

I am sorry to hear about your negative experience with us, I have informed our support team about your case. They will be trying to reach out to you. To expedite the process, may I urge for you to contact us at support@launchyourgame.eu or visit us at launchyourgame.eu where you can speak to our support team via live chat.

Please rest assured that we are here to assist, we look forward in connecting.

Best Regards
Support Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

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En savoir plus sur le parcours des avis sur Trustpilot.

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