I visited the ascot branch just before Christmas to source materials for my house renovation. I spoke to Wayne who showed me round and explained all the different options. He was very professional and... Voir plus
Établissement
Changer d'établissementEnglemere Sawmill, London Road, Ascot, SL5 8DG Berkshire, GB
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Lisez les avis des autres
I have been using Lawsons ascot for many years and they have always been great. Since losing everything in a bungalow fire however they have been nothing short of outstanding. My insurance company ha... Voir plus
Excellent team. The office staff very knowledgeable and helpful and the yard team hard grafters ... Lawsons offers a great price and great customer service! Highly recommended and they don't mind t... Voir plus
Lawsons Ascot has in Elliott the best customer counter staff I have experienced in years. He is courteous, very polite and professional with a smile on his face. I buy all my materials from Lawsons As... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Écrit par l'entreprise
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Coordonnées de contact
Englemere Sawmill, London Road, Ascot, SL5 8DG, Berkshire, Royaume-Uni
- 01344 885451
4,6
Excellent
130 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Whole process from start to finish was…
Whole process from start to finish was quick and easy.
3 octobre 2026
Always knowledgeable and friendly staff
23 septembre 2026
Staff always go the extra mile
Staff always go the extra mile, always follow up on ordered and return phone calls, a joy to deal with
23 septembre 2026
Absolutely excellent one-to-one…
Absolutely excellent one-to-one communication excellent service always willing to help with anything you have in mind and projects and good advice
15 septembre 2026
Thank you
Elliot at the Ascot branch needs a particular pat on the back and commendation for going above and beyond. Thank you 👍
8 septembre 2026
Always a pleasure to deal with the…
Always a pleasure to deal with the Ascot branch. Super helpful staff.
4 septembre 2026
Helpful and understanding
Helpful and understanding the need for my purchase with guidance and advice.
27 août 2026
All the staff are cheery and helpful…
All the staff are cheery and helpful from the counter to the yard. Always seem to have plenty of stock at competitive prices. And prompt delivery.
16 août 2026
A big thanks the Manager Andy Bailey…
A big thanks the Manager Andy Bailey who found the correct timber for racking,for a shipping container thats going to Thailand.
The timber had to be ISPM-15 rated.
15 août 2026
The team at ascot are always…
The team at ascot are always professional, helpful, and make you feel a valued customer.
6 août 2026
Cancelled my order but didn’t tell me
Place order on line for some log lap timber to repair garden building
Lawson took order and sent acknowledgment I then got a PayPal refund for order with no correspondence from Lawsons, cancelling Theo deer with out letting me know at all.
I phoned them and they confirmed it was cancelled and told me I’d have to sort it out elsewhere.
Very poor customer service. Will never use again
13 août 2026
Avis spontané
Réponse de Lawsons (Whetstone) Ltd - Ascot
We’re sorry to hear about your experience. We appreciate how frustrating it must have been to receive a refund without any communication explaining that your order had been cancelled.
This is not the level of service we aim to provide. Please could you send us your order number or account details so we can investigate what happened and review this with the relevant team?
Great all round service from ordering…
Great all round service from ordering office though to delivery.
10 août 2026
Great service and delivered on time
Great service and delivered on time. The fencing and posts are a good quality
1 août 2026
Always have stock and very friendly
24 juillet 2026
Always very helpful from staff behind…
Always very helpful from staff behind desk to lads in yard
21 juillet 2026
Always a great service and product!
1 juillet 2026
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