Lawsons of Devon Avis 

224
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've ordered replacement Bodum beakers a couple of times from Lawsons and always been very pleased with the results: prompt, reliable, all you could ask for.

Noté 5 sur 5 étoiles

I ordered some Portmeirion dinner plates and mugs, They were 'seconds' and therefore half price - fantastic value at £7.50 per dinner plate - but you would never have guessed they weren't perfect. The... Voir plus

Noté 3 sur 5 étoiles

We were pleased to be supporting a small business with our order. Unfortunately the wrong item was sent. We understand that mistakes happen but it's how a company handles it that's important. The cus... Voir plus

Noté 5 sur 5 étoiles

Excellent! I'm so pleased to have discovered Lawsons! I was searching for Denby cast iron cookware, and Lawsons prices were the lowest I found. I also purchased some great quality Hummingbird bedding... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. aussi dans
  3. Magasin d'ameublement et de décoration
  4. Magasin de plans de travail
  5. Service de fitness et nutrition

Informations provenant de diverses sources externes

Lawsons is a family business trading for over 110 Years and is a leading independent retailer of kitchenware and household products, Based in Devon England


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

224 avis

5 étoiles
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1 étoile

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4,3

Tous les avis

(224)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Excellent service! They emailed me to let me know the morning that the items would be delivered. Even had a small refund due to a price reduction on one of the items.
Thanks for great customer service.

7 mars 2018
Avis spontané
Noté 1 sur 5 étoiles

Do not shop online with Lawsons

Do not buy duvets online from this company!! Quality of the product does not deliver against the price and when you take it out of the packet to discover this - and actually view the product you’ve purchased - they then won’t accept your return. They also promise a 10% discount code on signing up to their newsletter which never materialised (and my query regarding this was totally ignored). Clearly trying to masquerade as an online retailer when they are not equipped to operate as one!! But elsewhere!!

14 février 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent!

Have ordered from this retailer many times and found the service very good with prompt delivery every time.

8 janvier 2018
Avis spontané
Noté 5 sur 5 étoiles

Great advice

Received great advice and service whilst buying a gift for a house warming. Justed wanted to say thank you.

6 janvier 2018
Avis spontané
Noté 1 sur 5 étoiles

Never again, very dishonest seller

I have made 2 purchases at Lawsons web site, first impression was good, the outcome is very disappointing.

In my first order there were 2 Le Creuset gratin dishes that arrived packed without the original packaging. They also had minor cosmetic scratches but they were priced good so I let it go.

In the second order there was also a Le Creuset cast iron oval casserole that has arrived damaged, the lid has been chipped. I have immediately contacted the seller and soon received a cold shower.

Seller would not take any responsibility about it due to the fact the package has been forwarded by another courier service to my country.

I need to stress the package has *not* been opened, repacked or damaged in any way, not the outer box nor the inner original packaging. If the package arrived damaged I would refuse it or open it in front of the delivery man to check on the content. Therefore it is fair to assume the item has been packed already damaged. Also the chipped part was not to be found in the original box.

In the unlikely event of the casserole being damaged on the way, it is impossible to determine when and how it has happened (again, if this was the case, the chipped part should have been in the box). The seller's stance of blatantly blaming the forwarding shipping company is a sign of complete ignorance, they wouldn't even have the casserole for inspection.

I must stress that the forwarding company I am using is extremely reliable and I use them all the time. They have safely transferred for me expensive porcelain, wine glasses, wine bottles and other Le Creuset items etc. without a single issue.

I have asked the seller to replace only the lid as I fancy the casserole a lot but they wouldn't hear about it. Very upsetting as Le Creuset cast iron products are very expensive:-(

I certainly will not be buying here again.

4 juin 2017
Avis spontané
Logo de Lawsons of Devon

Réponse de Lawsons of Devon

This complaint has been resolved with a replacement lid being sent to the customer.
We have had satisfactory commmunications with this customer which we hope has brought this matter to a conclusion.

Noté 5 sur 5 étoiles

brilliant service

After searching the internet for Dorma bedding Lawsons came into the frame.
They offered the items we wanted at a better price than some of the larger companies and they were in stock.
We had a call from one of their shops on Monday midday to inform us that the items ordered Sunday evening were ready for collection.
Great service thanks.
Rob Field

21 novembre 2016
Avis spontané
Noté 4 sur 5 étoiles

Tea for one set

Lovely product at a good price delivered on time and well wrapped the only problem being on the advertising website it said that postage and packing was £5 but when you went checkout it registered £6

23 mai 2016
Avis spontané

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